Room was one of the worst that I’ve ever stayed in.

Its an older property that could use a few updates. Pool is small but adequate. Could use more chairs around the pool or maybe an umbrella table and chairs to make it more inviting. Beds are comfy and bathroom was clean.

Extremely dirty, very bad maintenance. I do not recommend it.

Had an awesome stay. Will definitely be back!

They called it a "resort" really it's just a hotel with a pool. The room was clean, except for the coffee pot had coffee still in it, and underneath the rim of the toilet was nasty. I brought both of these issues to the attention of the desk clerks. I did love that the room (all the rooms) have an ocean veiw.

All very well, very comfortable, the very large room and excellent air conditioning Next vacation, I’ll be there

At the time of check in, many newly acquired key cards were not working. A kind lady named Karen at the front desk worked diligently to resolve the issue, and was kind and helpful to me and other guests. All the staff I encountered was very kind, but the hotel itself could use some serious renovations. Rooms are very outdated, WiFi worked less than half the time, water backed up in the toilet, sink, and bathtub. Beds were adequate. Room seemed decently cleaned, but due to being so dingy and outdated, it doesn’t have that appearance. It’s a place to sleep on the beach. Between that and the kind employees, those are about the only positive qualities.

Thumps up

I was super excited thinking I got a great deal for my two nights there. I got catfished. The pictures are no where near what it looked like in person. I’m never one to complain, but I didn’t even want to sit on the bed. We checked in and checked out all within an hour having to scramble and find somewhere else to stay since we drove six hours to get there. Please read the reviews and don’t just think it looks good because of the pictures they post.

I just wanted to shoutout Ms. Karen at the front desk. She checked us in super quick. We got there hours early but she was prompt to call me once our room was cleaned and ready. We spoke every morning we were there. She even recommended a couple places for us to check out and go eat at. Thank you for your hospitality!

The property manager and the staff was very polite and courtesy always had a smile on their face and was very helpful. I would definitely be staying there again. I had a wonderful experience.

No comment

Comfortable for adults. Probably not a great place for kids.

Happy

2023 room was an efficiency w/kitchen. Reserved same way, room given was standard, no kitchen, MGR said no way to change, room cost more than last year, had to pay more to eat out, and groceries I brought were useless.

Beautiful view. Clean room. Needed silverware and more dishes in the kitchen but overall it was a great place. Great customer service from Frank at the front desk to the pool boys and the cleaning staff.

The only nice thing was the beach. Beware hotel charged $173.00 extra as the said hotels.com undercharged. The room was not ready upon arriving at 4:22. They called at 4:53 to advise ready. The room reeked of Clorox. I had to argue request for refund in overcharge fee till 6:00 pm and missed afternoon on beach. I left as soon as I could on Wednesday. Not what I expected. Beware of this hotel & the 1 next door as I had to check out there.

Numerous things broken, not very clean. We stayed a full week, Sunday to Sunday, and not once did anyone attempt to service our room. I took the trash out daily and had to request towels constantly. Kitchen was supposed to be fully stocked but had nothing. Very disappointed. Mold in bathroom, old food in kitchen drawers, dirty microwave, needed to be vacuumed.

I loved this location.

Staff very friendly and helpful

Definitely needs some tlc and updating. The wallpaper had bubbles in it and the room just generally felt run down. We couldn’t use the balcony because water from the AC for the room above was dripping off their balcony and spraying on to us. The people were very friendly. The view of the beach and pier were great and the proximity to restaurants was convenient.

Booked the beach tower for 3 nights the first night we had to stay in the holiday terrace as there was an air conditioning problem in the room we were assigned in the beach front tower. Management gave us a free night to make up for the inconvenience which I appreciate. However the holiday terrace was dirty with trash and old food under the bed (that my three year old found and pointed out), the floors turned our feet and crawling infants hands and knees black, the toilet was at best semi functional. Neither hotel had enough towels for the party size I had booked for.the morning my family had to switch over to the beach tower that I originally booked no employee knew what was going on and I was bouncing back and forth on the phone trying to get answers. We waited to get breakfast as we were too nervous to leave and risk our things being moved due to being in the room past checkout whilst on limbo of transferring rooms.As I work in hospitality I know things happen and I really hate to complain but moving someone for part of their reservation to a dirty room and nobody working who knows what is going on is extremely frustrating especially when it is a family with two small children.

Cleanliness. Receptionist went over and beyond to make sure everything was good. My credit card was charged an outrageous fee. She did her best the resolve the issue. She was so nice and helpful.

I booked this hotel since it was located on the beach. We did receive a room with a private balcony facing the ocean, which was nice. The staff was always pleasant, and I could tell they cared. We did get ice next door at the sister property, and I feel the ice machine and area surrounding could have been cleaner. The pictures on the website truly should be updated as they are misleading. The property is quite outdated, and the "kitchenette" was not as pictured, and the refrigerator had rust marking all along the door/sides. I feel the staff did their best to clean the room, but I also realize due to it being so outdated, that is very difficult to maintain. The staff was quick to ensure we had the extra towels as requested and they definitely were working hard. A few of the outlets did not work in our room. I do feel the hotel was overpriced due to the overall condition of our room. We did not have any issues with the air conditioning!!! That was definitely a plus considering how hot it was during our stay. The staff at Beach Tower Beachfront Hotel should definitely be commended for their professionalism and politeness. I would have loved to leave a better review, but I believe the owners need to provide proper updates and upkeep of the property to gain repeat customers.

Thanks

It was a good stay

Staff was super friendly and extremely helpful. Rooms were clean but this is an older hotel and is showing its age. Beds were unfortunately not comfortable and need to be replaced.

The king size bedrooms don’t have kitchenette’s. Which was disappointing. Great location for the beach but if you have an suv good luck parking in the small spots

I booked through hotel.com. It didn’t mention an extra fee for being younger than 25. We had 2 queen beds. Only 1 bed was fully dressed. We had to ask for the other things to make the bed, but that didn’t put the icing on the cake… the tub didn’t drain correctly! Also when my cousin walked into the bathroom. The whole vent fell out the ceiling and hit her on the head! The staff didn’t do nothing! They told us to wait on maintenance which was the next morning! They didn’t seem to care! They didn’t even try to accommodate us or anything! Just terrible service.

Cons: The hotel is old, dirty and run down. The room was scary looking. They don’t vacuum under the bed…ever. I wish I would’ve taken pictures. I couldn’t sleep. The mattress was so uncomfortable. The springs were in my back the entire night. Parking sucked. Pros: great water pressure, convenient location and didn’t see any bugs/ roaches.

Unit we stayed in requires updating, but was extremely clean, quiet and comfortable. The staff was very accommodating and responsive to our needs. Will stay here again.

Starting with parking , The spaces are too narrow not enough parking spaces ,The receptionist that booked us in was very professional and friendly .The first trip on the elevator was a little interesting meaning we didn’t know if we would make it to the floor we selected also noticed a burning smell, we informed the receptionist When arriving to our room we were a little disappointed, room still has dated carpet , water stains running down the wall . The door going onto the balcony was almost un openable , The room had a large refrigerator and a small stove and nice microwave BUT no table no chairs , Curtain over the window was heavily stained . When taking our first shower our tub would not drain .on our way out for dinner we informed the receptionist about the tub not draining and not having any towels, she was so apologetic and took care of our problem before we returned from dinner, when we got back to our room for the first night we found out that we had almost no light in the room , we made do into the next morning. also remote for TV was broken , the next morning on our way out to the beach we informed the receptionist of our problems , when we returned back from to our room for lunch the lights and remote had been replaced , during our 4 night stay the room was not cleaned at all we had to request towels each evening. The employees we dealt with during our stay was all great . The hotel is such a good location ,The owner needs to update this property .