We had a newly renovated room, tv’s were not hook up, refrigerator wasn’t hooked up, the stove had none working appliances for this new stovetop, unable to cook our meals, no blinds or curtains for privacy, sun shining through along with the pool lights till 12Am, I’m asking for some compensation

An amazing stay with our girls!!! Can’t wait to go back!

Very nice location and nice condo

It was nice. Just didn’t appreciate not having a television the first night. The towels have also seen better days. Time to replace.

Nice place to stay clean

A must stay in montauk

Everything was perfect

My stay at the surf club was such an enjoyable one. Yoga classes were offered in the morning right on the lawn on site included with the stay. I loved the full kitchen and having the bedroom upstairs. The beach and pool were pristine. Walking distance to restaurants and shopping. Roxanna at the front desk was so helpful, all staff was kind and pleasant! Wish there was a hot tub, otherwise 5 stars!

The people where so nice very accommodating was a pleasure I recommend to everyone to book here can’t wait to book again!!!! Overall ⭐️⭐️⭐️⭐️⭐️

It was very nice. You couldn't see the ocean from the patio on the first floor only from the bedroom upstairs. The bed wasn't facing the window so you couldn't lay in bed to watch waves unless you turned your head. Other than that the place was very nice

It was fine. I wish I could have had a later checkout then noon.

We had a great stay at the Surf Club. Can walk to town, beach, beautiful pool. Overall great service and room!

The location is beautiful but this particular unit was very cramped and poorly furnished. I've stayed at Surf Club for many years and always had pleasant, comfortable units but this one was a disappointment.

Great rooms, view and property. Will be coming back!

Great location

Surf Club has been my go-to hotel in Montauk since I was 3 years old! The location is the absolute best and the staff goes above and beyond!

Everything was good. Grounds were clean, staff friendly. Amazing location relative to the beach and the center of town. Only minor issue was with the shower controls were difficult to set the temperature. Should have called it in. All and all very happy with our staff.

The Surf Club was over rated and very over priced.

Great communication from the front staff.

Great communication from the front staff.

Parking, beach set up, staff all great

The property was beautiful but the room needed updating .

The property was beautiful but the room needed updating .

excellent location, property clean, organized, ammenities very good, unit needs to be updated, mold on ceiling at parts, furniture worn, appliances not securely installed

Overall the stay was enjoyable. This is definitely more of a family hotel, a ton of kids are a around. It was right on the beach so that was amazing and it was also two blocks from town which was also a plus. Had a nice patio on the back and a kitchen which allowed us to bring our own food. The beds needed work, they were extremely uncomfortable. Check in and out was effortless as they text you a code for access and send you a link for check out. When staying in Montauk for peak season all of the hotels are pretty much the same, if you’re looking for a basic place to stay this one is suitable. You can walk down the street to some of the other hotels if you want more of a vibe and a scene for a drink, but overall there was nothing really wrong with this hotel at all. Did the job.

Unfortunately, our accommodations were quite outdated. The couch was stained, The sink in the bedroom was collapsing down and you could not properly close the bathroom door. The room looks quite tired and hasn’t been updated from the last time we went here 15 years ago.

Beautiful view with chill beach vibes

We loved everything about the surf club and will definitely be coming back. However, our toilet never worked since we checked in. No one came to fix it after numerous requests. Thank god we came with friends and we could use their bathroom otherwise the rating would be much lower! Beautiful property, pool and beach are fantastic. They could probably use a bar by the pool area though.

We got home yesterday and haven’t stopped talking about it. We can’t wait to come back out and will most definitely only stay at The Surf Club from here on out!

I've stayed at the Surf Club many times in the past and had a good time. Unfortunately this time was horrid. The woman covering the front desk did all she could to rectify the problems but was limited in authority. The accommodation was not a 2 bedroom. It was a 1 bedroom with a loft. There was not closet in the loft. The closet in the other bedroom was inaccessible if you were over two feet tall. It was more of a cubby hole. The unit was obviously under renovation since there was white paint stripes on the walls, light switch covers that did not cover the holes, the switches were filthy. There were hooks in the wall where art used to hang. If you sat on the couch, you fell into a hole that was difficult to get out of. I paid for a two bedroom oceanview and they tried to move me to a one bedroom with no offer of reimbursement for the difference in fees. Upon arrival to the unit,there was trash piled outside the entrance. I was told there was no housekeeping staff to clean another 2 bedroom unit so we could be moved there, but when the housekeeping staff came to remove the trash from the front door, I inquired and was told, of course there is housekeeping staff available. No one likes being lied to. When I questioned the front desk, she told me very apologetically, that it was out of her control. I plan on never staying there again after dozens of previously wonderful visits. The manager of the day was at fault and could have easily rectified the problem.

Very homey! Nice units and property. We had a great time

The room was not great for the money we spent. The twin beds in the loft were awful! We could not lay on them without falling off. The ice machine was not working due to the corona virus, which is fine, but no one told us prior to check in or at the office checking in,The steps to the beach were under construction, so we had to climb down the dunes to get on the beach. For the amount of the room rate, it was not up to par!