The location was great. Easy walk to everything in the walled city. Breakfast was excellent. We would stay there again.

Very well located! Friendly staff

Decent property. Not perfect.. construction.. and rooms smelled a bit musty but the location you can’t beat and the staff was super pleasant.

Nice area and the staff and service excellent, Very friendly and good breakfast.

Enjoyed my stay comfortable room and bed and nice view from the balcony. Would definitely stay there again. Could use a little more light in the bathroom. Front desk very nice and helpful.

I never write reviews, but the hotel staff and location and breakfast really stands out I’d recommend this property to anyone looking for an affordable hotel in a nice city.

Our bathroom was small

They cut the water due to maintenace without even given a prior notice. Literally in the shower when it was cut. They offered sending buckets of water as a solution.

Very welcoming staff, comfortable rooms and super location. Breakfasts nicely done.

La mejor parte del hotel es su personal. Hacen que la estadía sea cómoda e increíble. Muchas gracias por hacer que nuestras vacaciones sean muy especiales.

Excellent service

Very cool, laid back, quiet hotel, close to everything

Location was great, but didn't feel clean and wi-fi was inconsistent

Everything was accommodating , just needs to improve the air conditioners

We really enjoyed our stay. The staff were very friendly and helpful and were kind enough to upgrade our room. The bed was extremely comfortable and the shower was fabulous. The hotel is in a great location for walking around the historic centre of Cartagena.

We were very disappointed to receive a room that had a leak from the bathroom above the room we were assigned. we raised the issue with the hotel within 10 minutes of entering the room and realising the problem. We can't quite ascertain if they knew prior to our arrival but we suspect they did. They promised they would switch our room the following day at 3pm. When we arrived at the hotel at 3pm the following day to make the switch, we found they had allowed the occupants of the room we were switching into, a late check out. They did make the switch eventually and we are currently awaiting a refund of the first night, but we were disappointed in the overall experience. To add insult to injury, it looks like we left 2 fleeces int he room we moved from which were then not found. All in all it was a disappointing stay in an otherwise excellent trip.

Excellent hotel, friendly staff and fantastic location

Very nice hotel and their people very tender and service oriented

Is a small boutique with not to many large areas but overall whet they offer for the price we pay it was very pleasant

The hotel is located in the heart of the Historico District and is a perfect walking area to go bars and restaurants along with historical buildings and cathedrals.

Hands down the worst part of my trip was the stay at the hotel. Not because the room was bad, or the place wasn’t clean, but because of the staff. Specifically issues with the front desk. I was never made aware of rules at the hotel that aren’t shown on Expedia when booking my stay. They show you rules later when you arrive at the hotel however, mine was in Spanish and getting in close midnight didn’t make things better. I was told to write my cell#, email, and address. Nothing more. Later I was told i was being charged 200.000 pesos per guest that came to the hotel. Honestly, rule sucks but the problem wasn’t that it was a rule but that it wasn’t explained to me ever AND this is the one .. they forged my signature on two different contracts that I never seen. What honestly saved me was that my signature on my passport didn’t match the forged signatures from the front desk. On top of that it was two different forged signatures they were trying to convince were mine. End of the day, maybe your experience will be better than mine but who wants to do business with people who forge signatures ? Not me

excellent location and good price!!

Staff excellent. The location is wonderful. The property for the rate is good.

Very efficient staff

Nice staff. Great location.

Staff was very welcoming! Cleanliness was top notch. I would recommend this hotel to anyone. Thank you for an amazing experience

From the moment we arrived, we were greeted with exceptional service and kindness. The hotel was beautiful in the middle of the city and it felt like home. Col Ortiz

This property is located in a very central area which is in walking distance to many of the tourist attractions. The staff were super friendly and always willing and available to help with whatever we needed. They helped us book a trip to one of the islands and called cars for us when needed. The breakfast was great. They served fresh arepa de huevo which is a traditional breakfast of Cartagena. Our room was great as well. We had a beautiful view of our surroundings and the AC kept us cool. Overall we had a great experience and would stay here again.

The staff was very friendly and accommodating. They was able to recommend restaurants and places to go with was helpful.

Alessa and her staff were very professional and friendly; they have exceeded our expectations. The hotel location is perfect. Thank you so much!

Nice hotel and the stuff very friendly 👌🤗

Adequate for a pleasant vacation