Staff could not have been more helpful

It is typical French hotel. Quirky in parts but has everything you need and the staff are very helpful.

It is conveniently located about 2 blocks from public parking of which is 7€ a day and under cover, so car stays cool. It is about 5 minutes from the town plaza with many restaurants and 20 minutes from the Old City and so many more restaurants. There is a Carrefour on the town plaza where you can buy snacks and drinks for your excursions.

The location was close to the train station. Walkable distance to to the main sights. The staff are friendly. The room was comfortable, spacious, and had all the amenities one would need such as an electric water kettle and a hair dryer. I enjoyed my stay there.

No self-service laundry on site )as described in listing); other wise good

The nicest, friendliest reception. Huge very clean room. Very comfortable. Fairly old but not in disrepair. Very good continental breakfast.

Had some issues with a tour booking, and the receptionist immediately called the tourism office for me to sort it out (but unfortunately they were closed). Very nice people and pleasant to deal with. The only downside would be that my room did not have a desk to work on. Besides the night stands, there was one desk-height table, but it was so narrow that it could only fit the table and nothing else.

Had some issues with a tour booking, and the receptionist immediately called the tourism office for me to sort it out (but unfortunately they were closed). Very nice people and pleasant to deal with. The only downside would be that my room did not have a desk to work on. Besides the night stands, there was one desk-height table, but it was so narrow that it could only fit the table and nothing else.

I was very happy with my experience in this hotel. I was delighted to see tea and coffee making facilities. The room was spotless and air conditioning was so good. It did say there was a bar which I did not see, that may have been my only down point. It may have been there, but it was not pointed out to me. Very friendly staff. I will return

I was very happy with my experience in this hotel. I was delighted to see tea and coffee making facilities. The room was spotless and air conditioning was so good. It did say there was a bar which I did not see, that may have been my only down point. It may have been there, but it was not pointed out to me. Very friendly staff. I will return

Staff do not speak English, ac di not work, uncomfortable bed. In the overall no good relation between price quality

Staff do not speak English, ac di not work, uncomfortable bed. In the overall no good relation between price quality

Easy to find from train station, convenient location to walk to medieval city, restaurants and train station. Clean and spacious room

This a great wee hotel in a good spot for the town centre, train station and canal. The rooms are a decent size, spotlessly clean, there's a lift, a fridge and tea coffee etc in the room. The receptionist was really helpful with restaurant recommendations and maps etc. We had to leave early so didnt opt for breakfast. Its not a luxury hotel but superb value friendly and welcoming

This a great wee hotel in a good spot for the town centre, train station and canal. The rooms are a decent size, spotlessly clean, theres a lift, a fridge and tea coffee etc in the room. The receptionist was really helpful with restaurant recommendations and maps etc. We had to leave early so didnt opt for breakfast. Its not a luxury hotel but superb value friendly and welcoming

Comfortable hotel, very reasonably priced and good value.

Very close to the train station, with shops and bars in a short walk, I'd rather have this affordable cost with a short walk (20 mins) to the walled city. Plenty of history as well in this area as well as places to see. The room was basic, but clean and comfortable. Most importantly I slept well.

Very close to the train station, with shops and bars in a short walk, I'd rather have this affordable cost with a short walk (20 mins) to the walled city. Plenty of history as well in this area as well as places to see. The room was basic, but clean and comfortable. Most importantly I slept well.

property was good staff were very good overall would probably return

This was what I was expecting for the cost and based on past reviews. Very close to train station, which was convenient for us, and we had a good dinner at Chez Fred just a block away. Comfortable enough, with the expected elements, and very friendly staff. Like many small hotels, the room had a few quirks, the most annoying one, which was common in France, was a toilet in its own little room/closet with no sink to wash hands. You have to go across the room to a separate shower/sink room. I’d rather a sink nearer the toilet.

I loved the hotel. Great location, about 20 minute walk to the walled city. Nice neighborhood and close to train station. Employees were great. Price was awesome. My only issue was that I had to take a lukewarm shower. Very comfortable room.

I loved the hotel. Great location, about 20 minute walk to the walled city. Nice neighborhood and close to train station. Employees were great. Price was awesome. My only issue was that I had to take a lukewarm shower. Very comfortable room.

The receptionist couldn't communicate well about why I had to pay for my stay, I thought it was already paid when I booked with hotels.com.

As you’d expect from the price and star rating, it’s not got many facilities and the rooms are a bit tired but everything was clean, everything worked, it’s handy for the train station, lower town and canal and Madame was very pleasant and helpful. Breakfast was ok if a little expensive for the variety but I decided to have it because it was easier than going in search of breakfast on a Sunday and my last day in Carcassonne

As you’d expect from the price and star rating, it’s not got many facilities and the rooms are a bit tired but everything was clean, everything worked, it’s handy for the train station, lower town and canal and Madame was very pleasant and helpful. Breakfast was ok if a little expensive for the variety but I decided to have it because it was easier than going in search of breakfast on a Sunday and my last day in Carcassonne

The staff were welcoming but the hotel is very basic. The room facilities were sparse with an unusual layout, and not particularly comfortable. We don't think it is value for money. It is a little far out for the main places of interest.

The staff were welcoming but the hotel is very basic. The room facilities were sparse with an unusual layout, and not particularly comfortable. We dont think it is value for money. It is a little far out for the main places of interest.

Very convenient location from train station and to historical Carcasonne Village.

Very convenient location from train station and to historical Carcasonne Village.

Excellent little hotel in very good location. Very nice helpful staff. Spacious clean rooms.

Excellent little hotel in very good location. Very nice helpful staff. Spacious clean rooms.

All you need for a short stay in Carcassone. Walking distance from the Citadelle.