To park and check in at the Western hotel was a challenge without knowing what to expect. Fortunately the Citypoint has someone there to help us on parking. The room is very clean, got washer and dryer was a big plus and help, otherwise everything is just very basic. I think the property could add a little upgraded items to make it more welcoming, like a nicer bedding. bed skirt….

Good location, but somewhat confusing check in process when arriving by car. The place is just on the outskirts of the city center, but easily walkable with a variety of cafes nearby.

Lovely stay. A bit devoid of property details at check in but very comfy for our group of 4 adults!

Clean and comfortable apts. a few blocks from the Latin Quarter. Safe-key fob entry for building and garage. Easy check-in/check out. Glad to have a w/d mid trip to do laundry , but took forever to dry clothes and left them with a musty smell. Nothing fancy or charming, but the (2) 2/2 apts. worked perfectly for our group.

Lovely apartment and super close to downtown.

Very bright in early morning in main bedroom.

Beautiful apartment with gorgeous view. Fantastic location. We would stay here again in a heartbeat. Check in and check out is a bit inconvenient but they really did their best to help with it.

We had a lovely stay at Citypoint. While the room was smaller it was well laid out and eaisly accommodated us and our 2 north american sized suitcases. It was central without being too noisy. Easy to walk where we wanted to go.

Great accomodations for a group of 4 - plenty of room to move around! The apartment was modern and clean, with a beautiful view of the city. Location made it easy to get around town; only a five minute walk from the train and bus stations and maybe a 10 minute walk to the Latin Quarter. Would definitely recommend.

Location was perfect for a city stay. Easy walking distance to everything we needed and enjoy a night in Galway. Very clean and well stocked apartment. Easy check in/out.

The property was very clean and spacious . Our apartment had an awesome view. Staff was very friendly.

Great location

The property is lovely inside but lacks a few basic items such as a cafetière or a teapot. The door to the street was sometimes difficult to open. Otherwise, it’s in a good location with nice rooms.

Absolutely wonderful property in a key location at the heart of Galway.

Loved the location and city view. I was surprised at how spacious and modern the apartment was.. only thing I didn’t care for was the bed was awfully uncomfortable.. that’s a preference tho.

Great option for a small group, rooms were nice and very comfortable. Great location in Galway. Kitchen was handy

Location and apt was nice. Check in was difficult and convoluted with car, parking and getting to apt on a different location. This inconvenience however, paled in comparison to the lack of hot water for showers. There was ZERO HOT WATER!!!!! We could not take a shower

The apartment was clean and spacious and location was excellent. The private parking was also a plus. We had a balcony/terrace, but there was not patio furniture, which was a little strange. The check-in process however was confusing and frustrating. you have to check-in at the Western Hotel first, and finding parking while you do this was very difficult, it was also not clean that this was the process, although it may be contained in the instructions provided and I just didn't read through them carefully enough....would be useful to state this in a more obvious way so it is clear - overall a very positive experience with the check-in being the check-in process being the only real issue.

Citypoint was a wonderful surprise, from the warm welcome from Wade upon arrival, the spacious parking, the beautiful apartment with huge windows from which you can see the sunrise in the morning, and the location was perfect: small grocery store on the other side of the road, and 8 minutes walking from the center of town. Only thing missing was a small shelf in the bathroom to put the shampoo and conditioner on, but this is small details. We loved it and already recommended it to our friends

This apartment is in a perfect position for exploring Galway. You can hear traffic noise in the living room during the day but it isn’t overbearing. The bedrooms are at the back of the apartment and we heard no noise at all. It’s large and spacious, perfect for 4 people. There is great kitchen space with most things you would need with a good fridge freezer. This was quite full of purchasable drinks and snacks, but if you are not buying them you can move them out of the fridge for your stay and put them back as you leave. Marks and Spencer’s is across the road and a brilliant Lidl with a fresh bakery is less than 5 minutes walk. Check in was explained really well before we arrived, checking in at the hotel and then going around to the apartments. I understand some of the reviews mentioning this, driving from the hotel to the apartments is a wee bit awkward mainly due to the one way system around Galway. I’m not sure there’s anything that could be done to change that. A few niggles such as no ironing board or anything to dry clothes and towels on. With four adults all showering each day we needed a clothes horse. The apartment felt quite stuffy at times as you couldn’t any windows in the living area. Overall a great apartment and I would recommend staying here.

Good location, easy walk to all the pubs restaurants night life, but just far enough away to be quite great views

Was unaware the actual registration / key retrieval was at the Western up the block. Not joyous after walking 3 luggage items in the rain from the train. Had to locate that guidance on the apartment lobby door. No useful shelving in unventilated bathroom - clean clothes and toiletry kit were perched on garbage can cover and windowsill, respectively. Whether it was the pub across the street or a downstairs neighbor, people were singing at the top of their lungs until 0300. This is not the fault of the apartment owner, but a feature of the neighborhood. Clean, spacious 2 bedroom apartment with 2 bath. Separate quarters were appreciated after 4 of us sharing a 2 bed hotel room in Dublin.

We have stayed here in the past and had better experiences. This time, the carpet in both bedrooms was very stained. One of the bedrooms has an unpleasant odor.The washing machine did not work. We learned of that when the clothes were soaking wet after the dry cycle. This was an ongoing problem with many communications with the staff and trips to have our same load of clothes dried. The toaster did not work. There was a bare minimum of kitchen utensils. There is still a beautiful view from the living area and the beds were comfortable. The staff were very helpful and pleasant.

Likes: Comfortable modern apartment located in the heart of the city. Dislikes: Underground parking is tricky to get to. After driving in circles for some time, we called the front desk asking for directions and was told to "Google it." The receptionist hung up on us after asking to speak to the manager. Half of the fridge was taken up with snacks and drinks for sale. The door shelves couldn't be used because the guards had been removed. We could barely get our items in. Half of the dining table was covered with snacks, drinks, and an erected plastic price list. Yes, a price list! Had to run out an purchase a coffee maker because none was provided! No shower soap holder. Couldn't sleep the first night due to a loud hissing noise emitting from the locked utility closet. The next day we reported the issue to the same receptionist that hung up on us. "We'll send someone over right away." Nothing. A second sleepless night. Spoke to housekeeping staff the next day, who managed to get a maintenance person there promptly. Later plumbers arrived to replace a pressure valve, just as we were preparing to get ready for the evening. Water had to be shutoff. Instead of receiving a level of customer care matching the five-star price we were paying, we were met with a defensive and insulting manager who challenged if we ever called. "We can't do anything about something we don't know about. Who did you speak to?" After suggesting compensation, we were given an insulting 50 euro credit.

No air-conditioning which makes it hot and stuffy in summer. Took 3 visits to reception which was in another building across the road to get 2 small fans. Venetian blinds in master bedroom did not provide privacy nor black out - again a problem when the sunrise is 3:30am. Master bathroom was very dim. Since the building is above TK Max, the delivery trucks unload at 5-6am which created a lot of noise.

Centrally located, walk to many dining options

Very easy base for seeing Galway

They gave great instructions about checking in. We were able to easily walk everywhere we needed. But it was nice having parking in case we needed to leave the city.

This is a fantastic apartment - Location, Location, Location - the apartment is spacious, clean, BIG, - my family of 4 (kids ages 16 and 11) loved it.

Check in was in a different location, and a little wierd

Parking was a nightmare

Location and spaciousness. Plus washer-dryer. Not enough towels. Pillows like sandbags.