I have stayed in many many hotels across America, usually while traveling coast to coast, or staying one night away from home for a special event. This was probably the most clean and pleasant places I've ever stayed. Staff was warm and courteous. Room was spacious and clean. Absolutely no complaints. If you are looking for basic, affordable accommodations in Rogers, this is the place to stay. We will be back!

There were flies in the room and I could smell cigarettes smoke.

I was on a trip. I'm sure I booked a "non-smoking" room, however I had a room that smelled like cigarettes, the entire environment and even the sheets on the bed. It was terrible. PAID TOO MUCH FOR TERRIBLE SERVICE. Estaba de viaje por un dia, estoy segura que reserve habitacion "no fumadores", sin embargo la habitacion que me asignaron apestaba a cigarro, parecia un bar de mala muerte, apestaban hasta las sabanas. Terrible. PAGUE UN PRECIO EXCESIVO PARA TAN MAL SERVICIO.

I had paid for 2 nights but unfortunately there was a tornado that occurred which causer a power outage so I had to check out early and wouldn’t be able to stay the 2nd night. I asked them if I could get a refund for the night I wouldn’t be staying and they said yes and wrote it down on their book. They gave me their business card to contact them about the refund. 1 week later I had reached out by calling them and emailing them. Their phone line isn’t even connected and they didn’t reply back to my email. I assumed they would refund it as soon as they got their power back but they never did and now I just have to suffer the loss. Please do better

The water in the sink had to be turned on by pushing button. It only stayed on for a brief second and went back off

The front desk was closed before i arrived, so i had to sleep in my rental car !!

When we checked in our prepaid room I WAS TOLD that we were given a smoking room and I had ordered a non smoking room. Because of that mix-up I was told that it would be a $7.00 additional charge. Later when we got to the room I was told that the bathroom light switch did not work. The only was to make it work was to keep pressing the on switch. How was I supposed to take a shower and press the on switch at the same time?? Then the water faucet at the sink would only give 2 oz. of water before it shut off. Not practical for sure.....

Bathroom light switch turned off after 30 seconds, no matter which position. Walls are thin, can hear next door neighbor loud conversations/ tv. Area around hotel noisy. Construction around area made finding hotel entrance difficult.

10 appliances out of 2 only receptacles in room. Heater wouldn’t keep room warm. No body there after 9:00 am to return deposit. Expedia didnt tell me there would be a deposit. Won’t stay again and don’t plan to use Expedia again.

You get what you pay for.

First, let me address the room. The bed was ok but the bathroom floor was dirty. The sink was on a timed faucet! You pushed it down and had about 4 seconds to wash your hands etc. There was also a timer on the bathroom light. The deal breaker was when the manager found out about my friend’s medical service dog. We were vendors at a crafts show at the Fayetteville Fair Grounds. We came in around 8p (exhausted) the second night. I went to the office to get an extra pillow. The manager was a bit hostile accusing me of having a dog in the room. I explained that she was a medical alert dog for diabetes. My friend (the owner of the dog) came in to tell me her room key didn’t work. The manager said he had deactivated our keys! We were locked out of our room! When we tried to explain the ADA law regarding service animals, all he would say was he had to charge a $150 fee that might or might not be refunded. Hotels are not allowed to treat service dogs as if they are pets. He became very agitated and threatened to call the police. We told him that was fine. We both felt that because we were women, he treated us disrespectfully as if the ADA law (which she pulled up on her phone) was incorrect.) I was finally able to get a room key, went to the room and called Expedia. It took a little while but Expedia took care of us!! They were great, found us another room in a nicer hotel and paid the difference!! This was a stressful and upsetting situation. Thank you Expedia!

Building has been remodeled. Nice and clean room. We had a circuit breaker flip and manager responded immediately. Was very nice and asked us how we liked the place and if there was anything he could improve on. Will definitely stay again.

Friendly, easy to find

I rented 2 rooms for my family and kids. Upon arrival and getting the keys to the room. We found bed bugs in the sheets and the mattresses!! We immediately went back to the front desk and asked for the manager. We were told wasn't available till 11:00 p.m. and to come back then. At that time we left to go find a different hotel room and packed our things and left. We plan on going back tomorrow morning and asking for a refund!!

They offer free wifi but good luck connecting to it other than on a cellphone.

It was a great stay

Good

It was convenient to outside stuff but the property over all, had i known i would have preferred to stay somewhere else. the reason i chose this property was because we needed a fridge for our baby’s milk and the fridge did not work. we told them about it just for them to tell us they would look at it in the morning. we only planned to stay the one night so that made no sense to not move us or replace the fridge. the shower did not work properly and was difficult to bathe our children since there was no way to give them a bath even though there was a tub.

I really enjoyed it. I was in town for an event and needed a Saturday night stay for the weekend. The only thing bad was that it got pretty cold in the room--thankfully I had brought an extra comforter. The check-in was easy, the room was great and the bed was comfy!

Very efficient, clean. Great Value. Paint would be helpful.

Within two minutes of getting in the room I saw a cockroach in the bed!! I left immediately

The property was decent for an overnight stay. The decor was a little dated, but for as little time we spent in the room, it was adequate. We would stay again.

Toilet issues

Cheaper than mostThe 50 dollar deposit wasn’t refunded

Cheaper than most The 50 dollar deposit wasn’t refunded

Stay was fine. Notsure why room was 74 bucks theough you. Reciept showed 54 when i checked in. May want to look at that. I wont use you again. Not if the prices get jacked up like that.

I never was allowed to check in. I was told that the hotel was to full occupancy. I feel take advantage of & would like either a refund or credit for my next stay.

Horrible. Absolutely shows why it was so inexpensive, they even charged $5 for every visitor before anyone could enter a room that wasn't a guest 🙄, half roll toilet paper, NO extra in room. Would never recommend anyone stay here. Shame on me for choosing them.

The place was duty lots of ants, towels smell really bad and duty. Cleaning lady was very rude, trying to get in the room to clean when I wasn't ready.

Staffwas friendly

Clean room and wonderful staff.

Good room at a reasonable price