Each room has a bath tub but there were less hot water in the evening. Even after water filled, many aunts was floating.

suggest book activity or dinner reservation early, before arrive as not many slots

I loved almost everything. The property and rooms were spectacular. pool was beautiful and the food was fantastic. The only thing I didn't absolutely love - mattress softness, having to rent watersports equipment rather than it being included

I loved almost everything. The property and rooms were spectacular. pool was beautiful and the food was fantastic.The only thing I didnt absolutely love - mattress softness, having to rent watersports equipment rather than it being included

Great hotel and staff. A very relaxing island escape.

The water was clear and beautiful, the staff was extremely welcoming, and the experience was overall very relaxing.

Variety of activities were perfect. Especially for the Sunrise breakfast and Singa BBQ party. All the staffs are always smiling and kind. Mr. Yang who was my first to last staff so friendly and impressively kind. Want to say thank again.

Jungle walk and snorkeling ........................

Jungle walk and snorkeling ..... . ................. .

We had an excellent weekend at Gaya Island Resort. An amazing setting so near KK and yet so far away. Without exception staff were extremely friendly and knowledgeable. The food was also perfect with the chef willing to go the extra mile.

We had an excellent weekend at Gaya Island Resort. An amazing setting so near KK and yet so far away. Without exception staff were extremely friendly and knowledgeable. The food was also perfect with the chef willing to go the extra mile.

Beautiful resort!! And from our room excellent view to the bay and all the pied hornbills, loved it!!!! A pity that the European and Japanese food were not good, instead of the local food, which was wonderful!

Beautiful resort!! And from our room excellent view to the bay and all the pied hornbills, loved it!!!!A pity that the European and Japanese food were not good, instead of the local food, which was wonderful!

Loved the location and experience, although as a single traveller thought there might be s bit more to do especially at night

Very nice resort. Private beaches were very nice. Breakfast buffet had many selections and was delicious. Staff go out of their way to please, but at times they seemed short handed and had to wait for service. One time in particular was told to sit and wait by front desk staff then they forgot about me. 20 minutes later I reminded them. My main complaint is the very high fee for travel to the island. It is a short 10 minute boat ride but they charge a docking fee if you find a lower cost option with local boat transportation. It’s a ripoff! Also food prices on the island are Western world priced or higher. Out of whack with the local economy. But there are no other options.

Very nice resort. Private beaches were very nice. Breakfast buffet had many selections and was delicious. Staff go out of their way to please, but at times they seemed short handed and had to wait for service. One time in particular was told to sit and wait by front desk staff then they forgot about me. 20 minutes later I reminded them.My main complaint is the very high fee for travel to the island. It is a short 10 minute boat ride but they charge a docking fee if you find a lower cost option with local boat transportation. It’s a ripoff!Also food prices on the island are Western world priced or higher. Out of whack with the local economy. But there are no other options.

Beautiful resort. Exceptional staff. We were treated like individuals rather than just guests. A wonderful stay.

There were minor problems with the room. But these were promptly sorted.The coral and fish in the sea, right at the side of the hotel was amazing for snorkelling, though you need to watch out for sea urchins. The staff were wonderful. The seafood was great. A special thanks to Executive Sous-Chef Dolis for his hospitality and making us feel so welcomed.

Comfort and luxury with kind and accommodating staff and a beautiful location (including fantastic reef snorkeling right at the resort).

When we got the boat over to the resort the staff left our passports behind we were left without these for over 24 hours which is obviously quite distressing being such an important document. I settled my bill when I left the resort however since returning home I have been charged over £100 with no explanation.

When we got the boat over to the resort the staff left our passports behind we were left without these for over 24 hours which is obviously quite distressing being such an important document.I settled my bill when I left the resort however since returning home I have been charged over £100 with no explanation.

Gaya Island resort is 10 mins ferry ride away from kota kinabalu main island, a beautiful resort built on a secluded tropical island and the first view of the resort takes your breath away. Facilities - beautiful resort with adequate facilities. Gym is well equipped, pool clean and well kept, an amazing beach just on the doorsteps and a spa (which i didn't visit) Room - we have the canopy view room (i think the cheapest in class) but very nice and well thought out. The ac in one of the two rooms was a little weak but ok. Service - they have an amazing crew. very well informed and trained. service was genuine and attentive. My bag tore at the bottom and they sew it up for me! crowd - more of a family and honeymoon place (luckily without a lot of kids) we were a group of 4 girls and didnt see other groups. Not a rowdy place, very nice that way Overall this resort is very nice, but a few things to notice: Ferry - it's very expensive (160RM return) if you ever want to go to town, when an average meal in the city is around 20RM...stock up before you go to the resort if you're staying a few days and would need some snacks/ options Restaurant/ food - so when the ferry is so expensive, and you're at a resort, you'd want to spend more time being at the resort, however, i really think the food is average at best. We had tried out most of the menu and just found it to be overpriced (expected at a hotel), but without the quality to match, so that was one of a big minus for me.

Gaya Island resort is 10 mins ferry ride away from kota kinabalu main island, a beautiful resort built on a secluded tropical island and the first view of the resort takes your breath away. Facilities - beautiful resort with adequate facilities. Gym is well equipped, pool clean and well kept, an amazing beach just on the doorsteps and a spa (which i didnt visit)Room - we have the canopy view room (i think the cheapest in class) but very nice and well thought out. The ac in one of the two rooms was a little weak but ok.Service - they have an amazing crew. very well informed and trained. service was genuine and attentive. My bag tore at the bottom and they sew it up for me! crowd - more of a family and honeymoon place (luckily without a lot of kids) we were a group of 4 girls and didnt see other groups. Not a rowdy place, very nice that wayOverall this resort is very nice, but a few things to notice:Ferry - its very expensive (160RM return) if you ever want to go to town, when an average meal in the city is around 20RM...stock up before you go to the resort if youre staying a few days and would need some snacks/ optionsRestaurant/ food - so when the ferry is so expensive, and youre at a resort, youd want to spend more time being at the resort, however, i really think the food is average at best. We had tried out most of the menu and just found it to be overpriced (expected at a hotel), but without the quality to match, so that was one of a big minus for me.

Too many bugs.... bed bugs, ants, mosquitoes.. expensive meals, not so good quality

Luxury-kind of resort. The staff was very friendly and helpful. Location is perfect if you're looking for silence and relaxing holiday. Beach was good. Boat to island costs 160 MR per person and it's not included for room price.

Fabulous location, beautiful facilities and staff who go the extra mile every time

I had a really relaxing stay with 2 of my of girlfriends for 3 nights. We had booked 2 rooms and they upgraded to a suite which was amazing. The resort is in a beautiful setting, very peaceful and it's possible to snorkel in some coral very close to the resort. The food in the restaurants is very good and the spa is wonderful in the most peaceful setting. A few watch outs: It's expensive to get to the resort on the way out we organised a taxi from the airport to Jessleton point to get to the resort and that cost over 25 GBP! They wanted to charge double as it was after 10pm when we were getting picked up which I questioned and then they managed to find another car! (it's a short journey) On the way back we organised a Grab (SE Asia's Uber) and it cost 2 GBP so my advice would be download grab before you get to Malaysia! If you book a 3 night stay direct on their website transfers from jesselton point to the resort are free and you get a 50 mins massage at the spa so do check out if it's better to book direct or with Hotels.com. Signage at the resort is poor so it can be difficult to navigate around and there are no golf buggies to take you around the resorts (the rooms are up hills) which for some people, especially in the heat could be an issue. The resort will organise a van to take you around but you have to ask for it. The private beach you can go to is wonderful but don't bother getting the picnic - just use the restaurant at the private beach.

I had a really relaxing stay with 2 of my of girlfriends for 3 nights. We had booked 2 rooms and they upgraded to a suite which was amazing. The resort is in a beautiful setting, very peaceful and its possible to snorkel in some coral very close to the resort. The food in the restaurants is very good and the spa is wonderful in the most peaceful setting. A few watch outs: Its expensive to get to the resort on the way out we organised a taxi from the airport to Jessleton point to get to the resort and that cost over 25 GBP! They wanted to charge double as it was after 10pm when we were getting picked up which I questioned and then they managed to find another car! (its a short journey) On the way back we organised a Grab (SE Asias Uber) and it cost 2 GBP so my advice would be download grab before you get to Malaysia! If you book a 3 night stay direct on their website transfers from jesselton point to the resort are free and you get a 50 mins massage at the spa so do check out if its better to book direct or with Hotels.com. Signage at the resort is poor so it can be difficult to navigate around and there are no golf buggies to take you around the resorts (the rooms are up hills) which for some people, especially in the heat could be an issue. The resort will organise a van to take you around but you have to ask for it. The private beach you can go to is wonderful but dont bother getting the picnic - just use the restaurantat the private beach.

Great venue, great food, great people. A holiday that I really enjoyed, nothing was too much trouble. A must visit Resort.

Nice staying, staff is really kind and helpful always. They have servals actitites to provide to the guests (free or charges) in the island. Good place for relaxing holiday.

There were many complimentary programs you can enjoy. All staff members showed big smiles all the time, and some of them picked up my lost cap and returned it to me. Big-family trips can get a discount on special dinners, too.

We were on the last two days of our 6 day trip throughout Malaysia, starting in Kuala Lumpur and Sandakan. We wanted to wrap up the holiday with two relaxing days at a resort, doing much of nothing. We arrived at the Jesselton Ferry facility via taxi from the airport. A quick ride arriving to find the Gaya Island Resort was the only ferry desk to have an enclosed, air-conditioned room to await our departure to the island. The boat was much faster and cleaner than any other ferry service we could see, along with handling our luggage on and off the boat. Since we "checked in" at the Gaya Island Resort ferry office, we were quickly updated on the features, etc. of the resort immediately upon arriving. We arrived early and the resort held our luggage while we caught lunch and some beach time. Upon going to our room we were amazed of the beautiful landscape, cleanliness and eye for detail throughout the complex and level of care in the rooms. We booked the "cheapest room" and were quite happy with the amount of room and decor. The bathtub is gigantic. Big enough for two (or more). We purchased the all-inclusive meal/drink package upon our arrival. This, in our opinion was a bit stiff in price but more than covered our consumption over lunch and dinner, during our two night stay. Food was incredible and abundant. The delivery and timeliness of drinks is great and generous. We coordinated a lunch picnic excursion via their private beach and boat the following day.