It was excellent. We arrived on a Sunday which is when most stores in Samoa are closed, however the hotel held our bags and provided excellent information on where to go and what would be open. Pool was nice and room was good.

Had a fantastic time. Reception manned 24hrs and all the staff were very helpful and answered any questions we had. Breakfast was delicious, different every day including local dishes. Room was nice and cool, had a fridge to keep drinks cold and kettle to make tea or coffee. TV had a choice of channels. Room cleaned daily. Had a patio to sit outside with chairs and table. Also could sit by or swim in pool.

The staff were all so lovely and friendly,and went out of their way to help me. It was very clean, the included breakfast was delicious and I loved the beautiful gardens and the pool. It is only about 15 minutes walk to town or a 4 minute drive.

Nice and quiet with friendly staff. Ofa lahi atu.

Good experience, very nice staff!

Room was clean and well appointed. Comfortable bed, modern air con and shower. Shower was hot in the afternoon but cold in the early morning. Pool was refreshing. Good restaurants very close by and convenience stores. Staff were very friendly, especially the lady who was on night shift and waited with me for my airport transfer at 4am. Recommend seeking assistance from reception to book transfer to airport as you will probably get far better price and service than I did booking it myself.

I stayed in a fale. It was great! My only regret is that I didn’t stay longer.

Overall, a beautiful, quaint motel with a colonial style lobby. It's more like a motel than a hotel. Rooms were clean and had the basics I needed so it sufficed for my needs. Kitchen was open and accessible to anyone if you needed it. Staff were super friendly and helpful. Cable/TV channels were VERY limited, but makes for a great excuse to get outdoors which is where the real beauty is anyway. There were no sidewalks if you try to walk from the motel to anywhere nearby but its safe enough on the side of the street, just stay clear of traffic and not at night time. Taxi transportation was nearby and service was quick. The Outrigger was close enough to the town area to find some great things to do and places to eat. My only disappointment was that there was no hot water in our room. We had hot water only on our first day there then I guess they turn it off at some point. Staff are super friendly and helpful. Continental breakfast could be better as portions are way too small and I really like to dish my own food. I give it 5 stars for customer service, cleanliness and convenience!