I enjoy staying here and believe that things happen. But in April the refrigerator was not working. This stay the TV was not working.

Pet friendly fee is higher than usual

Very friendly and accommodating staff! Breakfast was really good as well and overall very clean. A few minor stains on blankets, maybe wine.

Nice, clean, quiet.

There was still trash on the floor when I checked into my room. House keeping could have been better.

Overall it was a great experience, had baseball players staying so lots of running up and down the hallway. My room was great, front desk helpful but a bit lacking on the morning breakfast and the equipment in the weight room could be updated. A 4 out of 5.

The hotel needs a seriously deep cleaning. The drains in the sink and shower were so clogged up that water would not drain. Needs to be cleaned, updated and new furniture.

Nice clean hotel. Very quiet and very friendly staff.

Staff members were very friendly. Clean normal rooms, no problems.

Overall we were grateful to have a place to sleep. We rolled in late and our check-in took 35 minutes. Maybe 45 minutes. Crazy. If we end up in coralville again, we will stay elsewhere other than the residence inn.

Wonderful service. Very friendly employees. Overall great stay!

Great location to shopping. Carpet a little old

Residence Inn worked well for my short stay. There was a problem between the hotel and Expedia at check-in which took half an hour & 3 phone calls to resolve. Megan Beckett was patient and professional in working through the problem. First morning, there was no breakfast due to appliance problems we were told. It was repaired & breakfast was available and had good food during the rest of my stay. Room was clean and quiet. Recommended.

Hotel lobby a bit worn but room was great-spacious, clean, comfy bed and couch.

We use Expedia so that after a long day of driving checking is is simple. Not so here . The person at the front desk had no idea how to check us into the room. We were the only person he was helping and it took more than 35 minutes. The entire timing was calling other people asking them to help him because he didn’t know how to do it . I actually felt bad for him because he could see he was visibly stressed. He was put in a position that he was not properly trained for , finally someone showed up and checked us in with a frustrated additude . The room was fine but the door lock would not lock unless fumble with. Unsafe! Then in the morning there was no water I called down to reception to find out what was going on and I said something was leaking. OK I said I will wait but 30 minutes later then 40 minutes later then 50 minutes later still no water. What we needed to do was purchase bottled water to brush our teeth and wash our face before trying to get back on the road, no apologies were. made .

Unfortunately the property is run down, and the walls very thin. Had to listen to some guy snoring in the next room all night.

Once they found my reservation, everything was good. Staff polite & helpful. Room was nice & clean ..nicer than i thought!

Easy access

Stayed here for the pool and hot tub for the kids but was upsetting to find out the hot tub was down. Room could have been cleaner but over all not bad.

Would not have booked if I knew the pool/hot tub was closed. Will know not to in the future. Breakfast was average. Parking lot was not cleared of snow very well.

We specifically picked a hotel that had a hot tub. There were several other hotels in the area that were much cheaper, but we really wanted the hot tub due to my wife's back problems. We get there and it is not working and the entire pool area was closed. Then at breakfast they had waffles but no syrup. I mean some one could have gone down the street to Hy-Vee or Walmart and got something to help make due. Lastly we were trying to check out and we could hear employees on speaker phone chatting with someone while we waited to be helped. We said hello a few times but it was 5 minutes before anyone actually came out from the back room.

Great room and staff. The only issue was how old and stained the bathtub was. It was fine to use but not ideal. Otherwise, it was a great stay.

great place

Very friendly workers! Will definitely stay again! Only thing we would complain about is there was no hot :(

Check in was so easy, and the staff person was Extremely helpful and accommodating! Will stay here again!

the room was clean, just what i needed, no complaints. will stay here again:)

The webiste advertises a whirlpool, the onky hotel in the area with one So i booked it. On arrival i was notified there was not one, i asked specifically and had booked soley on this requirement. We were told about the pool. We were surprised to find a piece of plywood covering to non working whirlpool and a very well heated pool area. We dipped into the pool instead and holy crap it was cold. Unheated completely.

Excellent customer service! We told the lady at front desk that the tv remote did not work and she sent maintenance in to fix it right away and not long after we discovered are heat in room was not working and she switched us to a bigger and better room. The only thing I wish that could have been better was that the heater was not so loud in room and wish the bed could have been more comfortable other than that Excellent service! I’m sorry I didn’t remember the check in lady name but she was OUTSTANDING!

Great staff . Clean . Good location. Gym kinda depressing rusted treadmills , very basic n depressing atmosphere for it. Room was large . Burned out light bulbs over bed . Couch great condition but tables n carpet kinda worn n gross

All is well

stayed for a football game. the room we were in looked like it had not been used or cleaned in awhile. The staff was very friendly and helpful. the pool and firepit are was very nice. the chairs by the firepit need to be replaced. I would definitely stay here again with all said.

After a very long hot ride on the Ragbrai, we arrived eager to check into our rooms. However, they had overbooked and our confirmed rooms (booked in January) were no longer available. The staff was excellent and they were able to get rooms for us at Hampton Inn, but it took two hours to do so.