Everything I expected from this hotel, having stayed in other ones in various parts of the world. Great staff and facilities.

It’s my first time staying at a Mandarin Oriental property, and it definitely live up to the 5 stars reputation. We got a deal to the club room and splurge on the upgrade. The clubroom included breakfast, after tea, happy hour with hors d’oeuvres, and two pieces of laundry daily. We took full advantage of the club lounge, and especially impressed with The personal services of the lounge staff. Stevie at the lounge was extremely attentive, even Remembering the drink of choice of one of our group member! The buffet breakfast at Zest is impressive, Full of both western and eastern options. The staff was diligent, making sure all dirty plates are cleared off the tabled And drinks refilled despite busy breakfast service. The room is immaculate, spacious, Modern, with beautiful Chinese accents. The Bell staff are helpful, thank you Allen for Helping with my heavy suitcases, and calling for an extra van to take us to the subway. Thank you to the concierge staff to make sure all the packages arrived safely and delivered to the room. The only downside is the Hotel it’s a little far from the nearby subway station(17 minutes walk), But there is a free hotel shuttle available on first serve basis that can take you within 2 km radius.

This is a very beautiful hotel, close to everything. We had a river view room and that was spectacular. The room was large, very clean and well decorated. Definitely recommend this hotel

We loved the hotel and will recommend it for anyone who wants to visit shanghai

Looks old, Wi-Fi doesn't work, the area around not convenient

Besides the brushing under the rug for a guest smoking in the room with their door wide open to the hallway, it was alright.

They don’t even mention the vip access before I brought that up. And no upgrade offered

I recently had the pleasure of staying at the Shanghai Pudong Mandarin Oriental. The hotel is located by the Huang Pu River, next to the Shanghai financial district. My room has fantastic river view. Night walks along the river with city views are remarkable and unique experiences. The service at the Shanghai Pudong Mandarin Oriental was exceptional. Breakfast at Zest was truly outstanding. The restaurant manager, Alan's warm and welcoming demeanor added a personal touch to the dining experience. The combination of luxurious accommodations, impeccable service, and the culinary delights at Zest made it an unforgettable experience. Whether you're visiting Shanghai for business or leisure, I highly recommend the Shanghai Pudong Mandarin Oriental.