Short stay near airport.

Short stay near airport.

Stayed at room 506 for a period of 4 days. Linens were dirty, the flush made weird noises due to faulty water lines and it auto flushed itself, floors were dirty and I had to buy flip flops, rooms are old and in dilapated states (the cupboard light was ON through the day due to faulty switch and poor carpentry work), bathroom door made squeak noises troubling neighbouring room people. Internet was bad and the login id and password didnt work at first and then later when changed it my apple devices refused to connect. For each and every device they give a login code and after 10 minutes it throws you out and you to relogin. Had to buy a local data SIM to avoid this problem. WILL NOT STAY, WILL NOT RECOMMEND.

Stayed at room 506 for a period of 4 days. Linens were dirty, the flush made weird noises due to faulty water lines and it auto flushed itself, floors were dirty and I had to buy flip flops, rooms are old and in dilapated states (the cupboard light was ON through the day due to faulty switch and poor carpentry work), bathroom door made squeak noises troubling neighbouring room people. Internet was bad and the login id and password didnt work at first and then later when changed it my apple devices refused to connect. For each and every device they give a login code and after 10 minutes it throws you out and you to relogin. Had to buy a local data SIM to avoid this problem. WILL NOT STAY, WILL NOT RECOMMEND.

House keeping was poor, Despite requesting an extra bed 4 times in total, none was in place until after mid night after complaining. The money for the extra person and the bed were taken up front on check in and the fee for bed was not taken off. Take care.

Nice hotel close to airport and very friendly and helpful staff

The hotel was good but took me over an hour to Check In even though I arrived on time. Local area is not great but very close to the Airport. Overall a nice hotel with good staff and service.

Great service, friendley staff,great food possibly best in the area,although not a great selection on alcolic drinks not premium quality. overall a great stay.

Great service, friendley staff,great food possibly best in the area,although not a great selection on alcolic drinks not premium quality.overall a great stay.

Your guests are staying in a connected world. Please improve your WiFi connectivity and allow connections to multiple devices. For some strange reason my WiFi used to disconnect if not used for a while and it was frustrating to get a new UID every time. There were small flies in teh bathroom, please improve the cleanliness for the bathroom as the sink was greasy and looked unclean. Happy with the food served in the restaurant, good choice of food for breakfast and dinner.

Your guests are staying in a connected world. Please improve your WiFi connectivity and allow connections to multiple devices. For some strange reason my WiFi used to disconnect if not used for a while and it was frustrating to get a new UID every time.There were small flies in teh bathroom, please improve the cleanliness for the bathroom as the sink was greasy and looked unclean.Happy with the food served in the restaurant, good choice of food for breakfast and dinner.

Had an amazing stay at the hotel just the hotel staff is a bit rude and their hospitality is not upto the par.

The staff at the reception were uncooperative and service was poor.

We arrived early so there was no room available. Thats fine but after they gave us room which was ready around 10am we walked in and I found vthat all linens are dirty bwith spots on. I doubt that they gave us new linen, I think they just reuse from previous guest. Room was smelling on cigarettes. I never made any big complaints but this is worst hotel I stayed ever. For me I wouldnt give more than 2 star. Also bathroom was not properly clean with 1 towel provided for 2 of us

We arrived early so there was no room available. That's fine but after they gave us room which was ready around 10am we walked in and I found vthat all linens are dirty bwith spots on. I doubt that they gave us new linen, I think they just reuse from previous guest. Room was smelling on cigarettes. I never made any big complaints but this is worst hotel I stayed ever. For me I wouldn't give more than 2 star. Also bathroom was not properly clean with 1 towel provided for 2 of us

Thoroughly enjoyed our stay. Great amenities, lovely roof top pool and well equipped gym. Hot tub in room was a plus - the kids really had fun. Staff were excellent. Decor was tasteful. Will stay again.

Service and food was excellent. Chef even offered to adjust food to our specific taste. Overall amazing experience.

Appalling hotel. I stayed here for 2 reasons. Firstly for the pool for my family to enjoy and secondly as they offer a tours and tickets service. The pool area was a health hazard. Food, cigarettes and plastic cups and plates in the pool and all around the pool area just left there. Apparently they had a party but couldn’t be bothered to clean the area. It was disgusting. We couldn’t use the pool for fear of either an ear or stomach infection at the beginning of the holiday. They promised to clean it but lied to us and did nothing. I also asked them for IPL tickets which was why I came to Mumbai. They said no problem. I waited and waited and got a phone call at 6.30pm and was told to go to the train station to meet someone. The journey time for this and getting to the ground was 2.5 hours. Considering the game was starting in 1.5 hours we had to miss the match and they had the cheek to charge us 8 X the face value. They ruined our entire time in Mumbai at great cost to us. I will be taking legal advice on getting a full refund.

Appalling hotel. I stayed here for 2 reasons. Firstly for the pool for my family to enjoy and secondly as they offer a tours and tickets service. The pool area was a health hazard. Food, cigarettes and plastic cups and plates in the pool and all around the pool area just left there. Apparently they had a party but couldn’t be bothered to clean the area. It was disgusting. We couldn’t use the pool for fear of either an ear or stomach infection at the beginning of the holiday. They promised to clean it but lied to us and did nothing. I also asked them for IPL tickets which was why I came to Mumbai. They said no problem. I waited and waited and got a phone call at 6.30pm and was told to go to the train station to meet someone. The journey time for this and getting to the ground was 2.5 hours. Considering the game was starting in 1.5 hours we had to miss the match and they had the cheek to charge us 8 X the face value. They ruined our entire time in Mumbai at great cost to us. I will be taking legal advice on getting a full refund.

This is probably like staying at a motel in the US. They took more than a day to put shower curtain. Unclean bathroom, chipped floor tiles and tub, and used towels greeted us when we got in. Very unreliable wifi.

This is probably like staying at a motel in the US. They took more than a day to put shower curtain. Unclean bathroom, chipped floor tiles and tub, and used towels greeted us when we got in. Very unreliable wifi.

They have a event Hall which they rented out to engagement party and it was so loud that you can not rest at all. I came straight from airport after long flight and wanted to take rest but couldnt. Music went on from 6pm to 10:35 at night. I called the front desk 5 times and every time theyre like okay let me see, and nothing happens.Worst experience I ever had.

They have a event Hall which they rented out to engagement party and it was so loud that you can not rest at all. I came straight from airport after long flight and wanted to take rest but couldn't. Music went on from 6pm to 10:35 at night. I called the front desk 5 times and every time they're like "okay let me see", and nothing happens. Worst experience I ever had.

Poor location difficult for taxi drivers to reach, poor service and bad food Room is very small and not comfortable

Poor location difficult for taxi drivers to reach, poor service and bad food Room is very small and not comfortable

Poor location difficult for taxi drivers to reach, poor service and bad food Room is very small and not comfortable

Outstanding in everyway. Friendly staff. Awesome experience. Dinesh Gupta and Neilofer Vaz provided outstanding support and assistance.

Various parts of the hotel are still under construction or renovation.Hotel staff were well-mannered; however, they were not very attentive. Had to ask them repeatedly for extra towels but they either forgot or choose to disregard.Staff does not clean the room daily as well.

Various parts of the hotel are still under construction or renovation. Hotel staff were well-mannered; however, they were not very attentive. Had to ask them repeatedly for extra towels but they either forgot or choose to disregard. Staff does not clean the room daily as well.

we were insulted at the reception and refused to give the room. when we spoke to the customer care executive from hotels.com it happened the same. Worst experience. I called customer care to tell them the problem I am facing and get the solution for it but customer care did the same. I asked for my money back and she refused. I had to book another room at a short notice on premium price. I am travelling to London next week and made all bookings using hotels.com. I wish I hadnt done that. Its the last time I booked from Hotel.com. This is nothing but absolutely unprofessional behavior on your part. I want my money back!

we were insulted at the reception and refused to give the room. when we spoke to the customer care executive from hotels.com it happened the same. Worst experience. I called customer care to tell them the problem I am facing and get the solution for it but customer care did the same. I asked for my money back and she refused. I had to book another room at a short notice on premium price. I am travelling to London next week and made all bookings using hotels.com. I wish I hadn't done that. It's the last time I booked from Hotel.com. This is nothing but absolutely unprofessional behavior on your part. I want my money back!

This hotel is terribly managed. Stay one night as we had long wait between the connecting flights. Checked in at 3am, front desk allowed late checkout. During the stay as we are trying to relax after long international flight, Front desk kept disturbing asking us when we are checking out . Staff doesn’t seem to communicate and have system to take down the notes . They kept changing our checkout time literally rushing us. They are also try to nickel and dime you for airport despite one way airport transfer is part of Expedia booking. Avoid this hotel plenty on options available near airport .