The hotel is 5* in every aspect but the spa is exceptionally good.

Belt perfect

The hotel’s SPA is renovated and the swimming pool area looks more convenient and attractive.

Great place to relax with awesome spa facilities

Early 2000s - build clean property with good location - comparable to a Sheraton property which is good. All rooms have seaview. Service however was bare minimum. I give an example - front desk ordered a cab the day before for 0800 pick up the next day for one of my guests. I called the front desk at 0755 and I asked them if the taxi arrived. They replied I DO NOT KNOW and were ready to hang up. I insisted that they walk to the door to look through the glass if the yellow cab had arrived, and that was met with much surprise and almost indignation. Also we had electronic keys problems, and only later found out that we were given a room with a metal key even though the property knew they had electronic lock problems and had other rooms with e-key working. A normal thing would be to fix the rooms with e-key problems first, and in the meantime offer fully-working rooms to guests until the problem is fixed. I might be pushing it a bit, but I do not think this is unreasonable In a nutshell, if service improved it could actually be a lovely place. I honestly hope they fix the service as I sincerely enjoyed the location and I would go back

Early 2000s - build clean property with good location - comparable to a Sheraton property which is good. All rooms have seaview. Service however was bare minimum. I give an example - front desk ordered a cab the day before for 0800 pick up the next day for one of my guests. I called the front desk at 0755 and I asked them if the taxi arrived. They replied I DO NOT KNOW and were ready to hang up. I insisted that they walk to the door to look through the glass if the yellow cab had arrived, and that was met with much surprise and almost indignation.Also we had electronic keys problems, and only later found out that we were given a room with a metal key even though the property knew they had electronic lock problems and had other rooms with e-key working. A normal thing would be to fix the rooms with e-key problems first, and in the meantime offer fully-working rooms to guests until the problem is fixed. I might be pushing it a bit, but I do not think this is unreasonableIn a nutshell, if service improved it could actually be a lovely place. I honestly hope they fix the service as I sincerely enjoyed the location and I would go back

Really great looking hotel and the spa services have good choice of rooms and pools, Don’t think it’s quite up to 5⭐️ Luxury and getting a bit dated.

Really great looking hotel and the spa services have good choice of rooms and pools, Don’t think it’s quite up to 5⭐️ Luxury and getting a bit dated.

The hotel was not good value for money. The room was probably the best thing about the trip, plenty of space, clean good view over the sea. Customer service was not good. Apparently this is a Bulgarian thing but as the hotel is 5 star I think their staff should be trained better. Curt responses from reception, not overly helpful. Breakfast was very disappointing, not a good range of food and staff very slow and disinterested. Pool was not cleaned regularly. Toilet paper floating in one pool for a couple of days and in the other pool insects, leaves etc. Not once did I see the lifeguards go round with the net to scoop things out. Very expensive for what it was.

Rarely am I fully satisfied with a hotel, especially when price and ranking promised a lot and in reality there is something different or , worse, lack of care for the guests. But GRAND HOTEL POMORIE WAS PERFECT!!! I can go into details but everything was just perfect! From room, staff, surrounding, feel, temperature, bed... You name it. This hotel deserves full 5 stars! Breakfast was great and tasty. Dinner was ok, nothing special but good. All in all, this hotel is on top of my list for longer vacation. Warmly recommend!!!

Rarely am I fully satisfied with a hotel, especially when price and ranking promised a lot and in reality there is something different or , worse, lack of care for the guests. But GRAND HOTEL POMORIE WAS PERFECT!!! I can go into details but everything was just perfect! From room, staff, surrounding, feel, temperature, bed... You name it. This hotel deserves full 5 stars! Breakfast was great and tasty. Dinner was ok, nothing special but good. All in all, this hotel is on top of my list for longer vacation. Warmly recommend!!!

The Doctor at the Hotel Spa is very knowledgeable and kind, we enjoyed our discussions. Our room was very comfortable, the shower was hot and powerful. Clean facilities. Spa facilities are professional. We stayed for one week so the only complaint we had was the breakfast the same every day.

The hotel is located across the street from the Black Sea. Very good area in which to walk to many restaurants, beach and bars.

Beautiful hotel with a fantastic small. Peaceful and serene area with great beaches, good food and kind people. Everyone on the hotel staff and in the spa gave great service and did there very best to communicate with me since I only speak English. Mud treatments, massage and facials were were fantastic. The spa area and various baths are the best weve seen and we actually added three more days because we loved the facility so much. If youre looking for a quite, peaceful vacation. This is it.. for you workout fanatics they also have the best gym weve found in a hotel.

This is a nice hotel with pretty good service. It's a bit run down as it hasn't been renovated in a while, and the sky bar on the top floor is no longer operational. The room was very nice and spacious though. Great views from the balcony as well. The restaurant and bar across the street was great. Tasty breakfast at the hotel. Overall, pretty good stay.

This is a nice hotel with pretty good service. Its a bit run down as it hasnt been renovated in a while, and the sky bar on the top floor is no longer operational. The room was very nice and spacious though. Great views from the balcony as well. The restaurant and bar across the street was great. Tasty breakfast at the hotel. Overall, pretty good stay.

Nearby to the Beach Promonade and to the centre of pomorie

We went off-season in winter but nonetheless fully enjoyed the great SPA-centre, really nice massages, overall a great place to relax. A walk on the beach might be cold in winter but offers some great views.

Unique hotel for joint and spine treatment with mud and salt water, steam bath and sauna.