I check in on the afternoon of 8/1/24 with my family and my pet dog, I knew they have a pet fee and incidental deposit which I don’t mind since it’s my second time to stay here. I walk my dog almost the whole day of 8/1 and 8/2 back and forth in the lobby everything is normal. On 8/2 around 11:20pm the Asian guy receptionist stop us in the lobby asking and yelling at us what we’re doing in the hotel, I felt so horrible that he thinks I’m squatting with my family in the lobby. I showed him my room keys and my name and told him my room number, and ask him why all of a sudden he stop my family only, while the other guests and their dogs before and behind us at that time can come and go freely he never stop them. This is discrimination and I don’t tolerate it. He never apologize, I ask for the manager business card he said they don’t have a manager, a new manager will come on Monday . I felt so ashamed and discriminated on how the Asian guy treated us.

Very nice stay. Staff very friendly and helpful with dining suggestions. Falls Church is a lovely, quiet, and accessible spot away from DC. We used it for trips to Manassas, Mount Vernon, Alexandria, and Annapolis.

Employees extremely friendly. Clean rooms

The hotel was quiet, safe, and comfortable. We enjoyed our stay.

Good middle of the road hotel

My go to hotel for Falls Church

Staff members were very helpful and professional

Our go to Hotel for FC a d DC clean quiet and friendly .

Not likely to return due to location. Room is extremely small.

Great stay!

Only one elevator was working. Middle school tour groups were noisy until 11 pm.

Wonderful town. Clean and quiet hotel. Great staff.

Close to my daughter

Welcoming and comfortable

Only major complaint was an odor in the room. Smelled like sewer smell. Lack of fan in the bathroom could be the issue. Cant circulate the stale air

The staff was very friendly and helpful. The rooms was very comfortable, spacious and quiet. Having easy free parking was a huge plus as well.

Amazing place and much, much better than the other hotel I stayed early!

Clean, confortable, friendly staff!

GOOD!

Love the star studded service and cleanliness of the room.

Very clean and location is great!

Hilton Garden Inn in Falls Church is a great place to stay . For us close to family , the Metro , shopping . Clean , comfortable and safe !

Satisfactory accommodation, clean, quiet, adequate parking. Sometimes congested driveway near front door (under the overhang) especially when raining. People had to unload/load their own baggage. Their car obstructed the access egress of other vehicles. There were baggage trolleys in the foyer for customers to use, but no personnel such as baggage assistant or concierge. Apparently only one person working the check-in desk.

Room was dirty and sheets had clearly not been changed. Carpet had massive water damage

Nice clean rooms and good parking. Easy drive to the Metro station

Jeffrey the front desk agent made sure our rooms were clean everyday and he made sure our family had a connecting room. Would definitely return. Give him a raise.

Very convenient hotel, in great shape, large rooms, nice free toiletries, very clean, with easy free parking out back. My only complaint is the breakfast is an extra charge, and the day I went the fruit salad was visibly not fresh, so I asked them to put out new fruit which they did. Everything else was great.

I like this hotel

There was no one at the desk when I walked in to check in. Then when the person did arrive, she appeared to have just woken up and did not speak very good English. The room was nice and clean.

Our stay was great. The room was very spacious for our small dog to play around in. However, kitchenette wasnt clean. The counter and the cupboard doors were dirty and sticky with syrup I believe. And the standing shower light kept going out. Other then that, it was clean, very comfortable and inviting.

We stayed in this property, as it was close to a function we were attending. It was extremely convenient. The hotel itself was beautiful and extremely clean. The check in process was very easy. The parking situation is a little bit awkward, but I am not sure the hotel could do much else in its location. The hotel was very quiet overnight. A fabulous stay- would definitely come back!

Hilton properties are my favorite. Always clean, always friendly staff.