Beautiful hotel with a great breakfast and easy walking distance to everything!!

Great beautiful property. Close walk to everything one wants to see. Owner/Manger/front desk agent was very friendly

The property itself was well furnished and clean; however, prior to our booking we specifically inquired about the room’s AC functionality and ability to go below 20 degrees C. Unfortunately, that was not the case and we had to leave our windows open at night to receive cooler air, which allowed all the street traffic and pedestrian noise to enter. The manager claimed to be able to improve the temp, but despite my wife’s and my complaints, there was no resolution. Even when we communicated our displeasure with his promise upon leaving, he offered NO compensation of any kind. His excuse was that they attempted to provide us with another room on our last night, but that offer came at 8:30 in the evening and no difference in AC control! Poor service quality for our substantial three night investment at what is supposed to be a 4 star resort…NoWay!

Fantastic views, hospitable staff and delicious restaurants! We will come back as staff pays attention to every detail of making guests comfortable.

Beautiful old building in the center of Petit France. Very friendly staff, savoury breakfast and spacious room. Overall wonderful athmosphere in a historic building. Loved the secluded yard which provided a quiet oasis away from the busy streets outside!

Lovely property and staff

Great stay in the center of old Stasbourg on the canals. Large rooms with king size bed. Very helpful and friendly staff.

We loved our stay. The staff were exceptionally friendly and professional. They went above and beyond to make our stay comfortable. The breakfast was delicious and the breakfast staff were so kind. We had massages in the spa and spent time enjoying the spa amenities. Our room was comfortable, clean and well equipped with everything we needed. I would highly recommend.

The property is nice in the heart of the old island. The spa was good and the staff very nice.

Very nice property, location is great with access to lots of walkable areas. A school is right across the street, which was a little noisy in the morning and afternoon. The breakfast was excellent, with lots of selections.

Beautiful, clean and quiet boutique hotel in the most perfect location. Walkable to everything. We stayed in room 10. Surprisingly large room with separate toilet spacious shower bathroom. Loved the rain water shower head. Nice view of courtyard on one side and schoolyard from the other. Would stay there again!

Cozy modernized room in old building, great shower. Tasty choices for breakfast. Nice lounge and bar.

Charming & inviting. Excellent location near shops, cafes & hughly rated restaurants. Would definitely stay here again. We loved the Christmas decor inside & out!

A beautiful classic hotel in the most charming neighborhood. Rooms are very large and comfortable with a nice modern sizable bathroom. Responsiveness of the staff is exceptional. Would absolutely recommend

We went for Christmas and everyone so nice and friendly. The hotel itself is in the center of everything we wanted to see while there. The front desk staff was inviting and helpful while the hotel’s bartender was a genuinely good man. The structure is amazing. I’ve traveled through Europe and have never seen such large spaces in a hotel. I can’t say enough about this hotel. We will go back.

Beautiful old inn conveniently located to all the Christmas markets! Staff were amazing and so helpful.

Everything was great at this property: the welcoming desk, the exquisite room with luxurious bedding, the hotel location just steps from the center.

Very big rooms and easily walkable

The from desk staff was very nice. Werra & Anna in particular.

Lovely property, rooms spacious and charming ... this was on of our nicest stays in France. The staff could not have been more delightful and accommodating -

An amazing property, great rooms and the staff was super friendly and helpful.

The room was a very generous size.

Great property. Traditional rooms. We had a quiet room in the back of the property that was excellent. Staff was great.

The staff were absolutely wonderful

Great location, helpful staff, clean, spacious, and nicely decorated room.

I enjoyed being able to sit on the patio and the lovely hot-beverage station in the room.

Amazing hotel, everything is five-star!

We absolutely loved our stay here. Charming hotel, with wonderful staff, beautiful and spacious accommodations and right in the heart of Petite France! Would definitely stay here again and again!

Beautiful Hotel. Our room was large as well as the bathroom!

I have traveled throughout France for the past 15 years and have stayed in many lovely hotels. But beyond just the gorgeous rooms that made me feel like royalty, entire building including the Roman spa, is the staff. Every single person goes beyond his or her way to provide exemplary service. Even at breakfast they ask how your stay is going. As I write this, I am sitting in a very nice breakfast room in a lovely hotel, but really no one is interacting with me a which is fine- but it really goes to show the difference between even 4 star hotels. The breakfast is absolutely delicious and worth the money. The location is in the actual center of Le Petit France- amazing restaurants next door. I can go on and on but I will stop. I end with that I loved Strasbourg and this hotel so much, I changed my travel plans to stay in it again next week. Highly recommend!!!

Parking was supposed to be easy and close but after spending 20 minutes maneuvering both cars into a very tight space an hour later we were asked to move them to public parking a kilometer away! Water was cold but didn't find out until I was under the shower. You can't turn it on without getting soaked! It was at that moment my wife received a call to move the cars! Bar was closed on the Monday and the Tuesday we were there. When leaving the staff insisted that we moved our extensive luggage the long way around to the cars despite a doorway leading directly from reception to the cars which we used when we arrived. Sounds like whining but a big deal when you have lots of baggage after a 2 week tour and no willing help from hotel staff after walking a kilometer to go fetch the cars.

The staff, Sith, Ike & many others made our stay a most enjoyable one. They were there to help us with dinner reservations, car service & even set a table for us in the courtyard one evening when we brought food in. They always responded promptly when asked and treated us like we were family. We couldn’t have asked for a better experience and recommend your hotel to anyone visiting your lovely city. The Rose Family