Overall ok, but wouldn’t stay again. Only 1 lift was working, so waiting for the lift took a long time. You can’t get your bags to & from the underground parking, have to use the stairs. Parking is charged at $32 usd a night!! They should discount this at least, it’s absolutely ridiculous. Our room was right on the train tracks, it wasn’t too bad but would recommend another room if you’re a light sleeper. We had 2 beds and one had stains/marks on the top blanket. Bathroom was average.. pretty old school and rooms need a good modern renovation. Will be interesting to see how long it takes them to repair the lift!! Stayed in many other Marriotts and this one is not great at all.

Completely enjoyed this hotel, only negative was only 1 elevator working with 6 floors.

Great place

The property was very nice and very well up-kept and beautiful. The staff at breakfast was very helpful and friendly. One of the two elevators was broken the whole time we were there causing huge delays and backups. Other than that and the parking being $32 a day to park on the hotel property the hotel is beautiful and very nice.

Property was nice. The room i was given was for a handicap. I am not sure why.

Yes

Nice location!

Liked the property and price. Only complaint is the elevator situation on the week we went was bad. Only 1 elevator was working which was not enough for 149 guest rooms.

great!! better than spending 3x the price at the seabird !

It is walking distance to the pier to shops to restaurants. Only bad thing was 1 elevator that was working

Beds were comfortable. Place was clean. The breakfast was better than most similar hotels. A band played on the patio which was outside our balcony every night until 9 pm. And they went to 9;30 at least one night. One of the two elevators broke on Thursday when we got there. They left it broke and gave the excuse they were waiting for a part all weekend. The stairs were confusing to find, and only one went down to the garage level. The stairs opened inside at the ground level, and you had to find your way to the lobby to get out, which I don’t know how that meets code. The shower glass doors leaked water onto the floor. I told maintenance and the guy told me he knew about it but it couldn’t be fixed.

Loved the live music on the rooftop. Gave an average rating on the property since only one elevator was in service during our visit.

They tried to accommodate as much as possible but 1 elevator was down the whole time on my stay and still not fixed when I checked out parking garage was basement had to walk up 2 flights of stairs to get to lobby then wait for an elevator in a 5 story building disappointed about the wait time my whole trip

Nice atmosphere, clean, good breakfast

I like it we went with my family close to the beach and clean

Felt put off at check in when person checking me in was paying more attention to another patron and trying rent beach gear to other patron and halfway checking me in. I was being helped and then not being helped. She then said to her colleague “can you finish this “ regarding my check in like it was an inconvenience. I didn’t say anything, just not a welcoming check in to a hotel where rates are fairly high. Room was lovely but I had requested housekeeping services because of our length of stay. On day 3, we needed to ask the front desk for service. Again, I can make a bed and hang our towels but as this was a longer stay for a special occasion and I had requested the service at check in, I was put aback at the lack of follow through. So, it is a nice hotel but needs some fine tuning. It is less expensive than the two right across the street but if I were to go back to Oceanside, I’d try those instead.

The hotel downgraded the room I got for my mom without approving it with her and the supervisor tried to use scare tactics to get me to accept this downgrade. He lied to the Expedia agent and refused to refund me the difference in the downgrade. Also when we went there, there was no hot water. Breakfast buffet is great. Room is OK - clean bedding but worn out shower. The cafe attached to this hotel has poor vegan options, but there are many around the city. There are almost no beach rentals available, so while you get a free one each day, this is a red herring because they'll probably be gone by the time you wake up.

This is family friendly and great place to relax with family and friends.

Really slow elevators waited 15 mins too get from lobby too basement not happy with that. Lobby was crowded everyone waiting for elevator because only one too takes you too the basement.

Very nice place , it’s just minutes from the beach and they offered breakfast also , which I don’t remember seeing online . But breakfast was very good . Top it off the had chairs & umbrella for customers to use . Customers service was the best

Absolutely a great time friendly environment, clean environment in three minutes walking distance to the beach

I loved how the Springhill Hotel was near the venue.

Location of property was awesome! Darling little terrace with live entertainment!

Not even close to a 400 room.

I’ve visited this property before. This time was completely different the staff was clueless and completely unprofessional.

Great location!

There was a commuter train that went by our room late into the night causing some noise but if you were on other side of hotel it would not be an issue.

Rooms was nice and clean and updated. Could definitely use a couple more elevators but just a minor inconvenience. Otherwise good stay.

Staff was friendly, but overcharged me by $200 when I checked in. I immediately brought this to their attention and was told that the additional charges would be removed when I checked out. I was given free self-parking for the inconvenience, but couldn’t even take advantage of it since the only gate into the garage was broken (ended up paying $25 to park in the lot next to the property). The hotel has a big relaxing fire pit in front of the lobby, which I enjoyed until about 7:30 or 8pm when they turned it off, knowing that people were still enjoying it. That was rude. When I received my final bill after checkout there was still $100 overage. I returned to the hotel and the lady at the desk apologized that I was mistakenly charged a resort fee which they no longer charge. I can understand 1 mistake, but twice? It left me feeling like this hotel is dishonest in their billing practices.

Would stay here over and over!! For a family of four the breakfast every morning was wonderful and that helped keep cost down! We arrived very early on the day for our check-in. And they were very accommodating and let us use the facility and hold our luggage while we toured the city. The rooftop pool and hot tub was wonderful, everything was clean and bright. We would visit this hotel again in a heartbeat. The location is perfect. It is one block from the pier we took a walk down the beach every single morning and every single night.

Walking distance to beach and pier!

The wait for the elevators and the fact that only one goes to the garage was cumbersome for our party and many others we encountered during the long waits. Sometimes up to 15 minutes.