Service was great but our hotel room did not appear to be cleaned very well. Long black hair on the bathroom counter/floor and well as in the bed. The shower drain was also broken.

I did not book through Expedia before I walked into the lobby. The only employee said, she could match or do better than the Expedia p ice. So I waited to see if that was so. Unfortunately she could not so I reserved a room through Expedia. The employee got annoyed because hat I did have hat, so she told me it could take 20 minutes or up to 5 hours for my reservation to show up on her computer. Talk about annoyed…. I was very irritated to say the least. There was a reason Hunter storm, it was 8pm and I just wanted to get out of the car after an eight hour drive. The price difference was almost $58. And it only took a few minutes for my reservation to be confirmed by the hotel employee.

Every thing was great just didn’t know they charge for parking

Greeted by the front desk lady who was very personable and welcoming. Quiet night. Clean room.

The hotel is nice. Just a couple of small items need attention. The shampoo dispenser in the shower is a little tricky. The guide on the tv did not work. The hotel itself is quiet, but the surrounding outdoor area is really noisy. That noise is heard inside the room we had. The pool is super!! It’s beautifully kept & really nice. But incredibly cold even being outdoors with no cover.

Services was good people were nice

Nicer newer property. Comfortable bed.

Room was spacious, but smell like cigarette. Overall good breakfast.

I booked the King suite and it was very spacious! The room and hotel were clean, the staff was friendly and the amenities around the hotel were great. Will be staying here again!

Check in was great and the desk attendant was very friendly. That was really the best part. I booked a king but was given a room with 2 queens. Then the next morning housekeeping was banging on ALL of the doors at 9am when checkout wasnt till 12pm.

There are many unhealthy fast food restaurants.

It was a great overall experience and the hotel was easy accessible off the highway!

Property is clean and the room was spacious! Desk help was so kind and welcoming!

The bed was very comfortable the bathroom floor was not as clean as i expected. I stepped on it with wet feet after my shower and saw how it was dingy. I didn't like the fact that i have to pay for parking, but only with my credit card not cash. That just complicates my expenses.

Room was clean people where friendly. But if you pay 200.00 a night that should include parking.

Great place to stay

The worst Holiday Inn Express I have been to. The hotel's area is industrial and feels unsafe. There was a policeman in the lobby when checking in, maybe as a deterrent to crime in the area. The front desk attendant attitude was unwelcoming and when asked if we could exchange room to a higher floor she simply said "your room isalready assigned". The noise in the bedroom from other rooms, both from the side and the upper floors didnt let us sleep, because everybody in the hotel had a late night party going on because it was Saturday night. Worst hotel experience ever, and the peice was so high for what we got. Stay away from this hotel.

The staff was extremely helpful, friendly and courteous. The hotel was in excellent condition and clean. I could not have asked for a better stay.

Excellent stay

The price is insane for what you get. The area around it is super congested and hard to get to. The hotel has nothing special. The air was so anmoying because when it clicked off you could hear literally everything. You have to pay for parking and i understand why the amount of homeless people around there was shocking. It smelled wierd outside, idk just wasnt happy with the stay. One of the front desk got an attitude when we went down and asked for extra towels.

Very friendly staff

Clean, friendly and nice!

We were very impressed when we entered the hotel and even more so when we got to our room we haven’t stayed in a room that nice in years we have family in Midland and will definitely stay there on our next trip

Stay was nice the introduction at registration was uncomfortable. Person was very upset or not happy so it seemed. I felt like this was going to be the worst place to stay based on her behavior.

One of the best holiday inn express iv stayed in

Friendly staff, clean, great price

Everything

The property was decent for the pricing. The room was absolutely filthy (sign in lobby said under construction - not disclosed in description at time booked) I have terrible allergies and there was insane amounts of dirt - filth under bed which you can openly see. Bathroom tile was dirty with nasty footprints upon arrival. Given a handicap room without requesting one!!! The microwave was beyond disgusting! Food and debris underneath it, the door handles looked so disgusting I would never even touch that! Looked like a nasty college dorm room, Mattress was unbelievably hard, would love to know who helped select those! To top it off our grandkids came to swim and the pool temp was prob high 60's to 70 which made it impossible for them to enjoy. Overall spend more money and go to a Hilton DoubleTree or something nicer. They also charged for parking SMH it's Midland TX not Dallas and not a nice hotel more of a motel! 3 thumbs down and we've traveled extensively.

Staff was super friendly! Room was clean and comfy. Breakfast was nice before hitting the road in the morning.

Ladies at check-in were awesome, friendly and very accommodating.

Good hotel

Very clean