Citadel is a nice lady. Her workers are good when she's around, but not so helpful or friendly when she's not around, unfortunately. The girl who cleaned the rooms was great. Location was odd, but the place was good for the price. They arrange tours from the hotel, so it's easy to get out there to see the sites. The pool is cleaned every morning. A good place to stay for the price, for sure! Alo good to meet other travelers.

This hotel is small but well managed. The staff was friendly and eager to please.

This hotel is small but well managed. The staff was friendly and eager to please.

we were picked up at the airport by the owner herself and was greeted with a warm welcome. Then she bought us to the souvenir shop so we can check the prices and we can budget our pasalubong but then we ended up buying pasalubong right away hehe... Room - was cosy and I slept well even if I'm on the top part of the bunk bed. Pool - clean and well maintained. Bathroom - enough size and warm water is working great. Ambience - relaxing, quiet. Staff - friendly and accomodating. Location - near the airport and the city. But it's not within the highway. So you can enjoy the peace of the province and the perks of the city. I'm definitely coming back.

we were picked up at the airport by the owner herself and was greeted with a warm welcome. Then she bought us to the souvenir shop so we can check the prices and we can budget our pasalubong but then we ended up buying pasalubong right away hehe...Room - was cosy and I slept well even if I'm on the top part of the bunk bed.Pool - clean and well maintained.Bathroom - enough size and warm water is working great.Ambience - relaxing, quiet.Staff - friendly and accomodating.Location - near the airport and the city. But it's not within the highway. So you can enjoy the peace of the province and the perks of the city.I'm definitely coming back.

Friendly staff and comfortable room. Wireless internet not so fast but ok. Hotel will greatly benefit if road access is paved. Free airport transport from/to hotel is a plus.

This is a good choice if you are looking for a quiet hotel away from the city center. It fit the bill for us as we wanted to relax at the end of our trip. Room was large and comfortable, with strong hot shower, tv and large drinking water dispenser. Although there was a mini bar, it was filled with their items with a warning about bringing in your own food & drink. Likewise, it was a little confusing having a table and chairs both inside and on the terrace, but with signs posted warning against eating in the room and prohibited foods. The pool was nice. Close proximity to Robinson's Place (20 minute walk or 20 PHP tricycle ride) made it easy to shop for souvenirs. Tricycle drivers were available on call and also at Robinson's. Airport shuttle was included and took 15 - 30 minutes. Owner Citadel and her staff were all very welcoming.