This is an excellent hotel with ideal location for skiing..big reception and warm and comfortable seating areas… staff is really friendly… the only thing we didn’t like is slightly dated sofa in the room… but other than that highly recommended with really helpful staff

Great location and very friendly and helpful staff. Ski rental and storage on site and only a 5 min walk to the lifts.

Great location and very friendly and helpful staff. Ski rental and storage on site and only a 5 min walk to the lifts.

Super happy with the room and service, location is perfect 2 minutes to the lift. Facilities spot on and great service across the board - we are definitely hoping to return.

Super happy with the room and service, location is perfect 2 minutes to the lift. Facilities spot on and great service across the board - we are definitely hoping to return.

Be aware that the hotel is split between the rooms that have been renovated and the ones that haven't (price still high!). Because we booked via Hotels.com (the reception made clear that this was the reason), my husband and I had the terrible experience of staying in one of the old rooms: - Carpets weren't clean. - Furniture is worn out - Heating didn't work properly. No matter what we did the room felt like a sauna. One night we decided to turn it off but water started dripping from the radiator. Someone came to fix it, but the problem remained. - Hairdryer? I found one under the think, but it was supposed to be attached to the wall, so it didn't work. Another surprise was the Wellbeing area. The pool was only open in the evenings. In addition, we decided to have a New Year's dinner at the hotel. As I am vegetarian, before booking, I asked the hotel if there would be a vegetarian option. They confirmed. I also spoke with the chef before dinner. Everything seemed fine. To my "surprise" again, there was no vegetarian menu and out of the 8 dishes that were part of the menu, I could only eat two and the desert. The chef then offered me a last-minute omelette (laugh). When I mentioned to the hotel that it wasn't fair to charge me the full amount they refused. Only after a discussion, they decided to give me a discount (but no apology) On the good side, the hotel is really close to the slopes, there is a ski room and the breakfast is good. Just be aware of the possible scams!

Be aware that the hotel is split between the rooms that have been renovated and the ones that havent (price still high!). Because we booked via Hotels.com (the reception made clear that this was the reason), my husband and I had the terrible experience of staying in one of the old rooms:- Carpets werent clean.- Furniture is worn out- Heating didnt work properly. No matter what we did the room felt like a sauna. One night we decided to turn it off but water started dripping from the radiator. Someone came to fix it, but the problem remained.- Hairdryer? I found one under the think, but it was supposed to be attached to the wall, so it didnt work.Another surprise was the Wellbeing area. The pool was only open in the evenings.In addition, we decided to have a New Years dinner at the hotel. As I am vegetarian, before booking, I asked the hotel if there would be a vegetarian option. They confirmed. I also spoke with the chef before dinner. Everything seemed fine.To my surprise again, there was no vegetarian menu and out of the 8 dishes that were part of the menu, I could only eat two and the desert. The chef then offered me a last-minute omelette (laugh). When I mentioned to the hotel that it wasnt fair to charge me the full amount they refused. Only after a discussion, they decided to give me a discount (but no apology)On the good side, the hotel is really close to the slopes, there is a ski room and the breakfast is good.Just be aware of the possible scams!

Great location, the hotel could not be situated in a better position. Summer or Winter the hotel is in a prime spot for all that Cervinia has to offer. Nested at the foot of the Cervino the views are truly remarkable. Staff was very friendly and welcoming, both at the reception and at the restaurant. The breakfast buffet offered a great assortment and the dinner menu proposed interesting and delicious options.

Great location, the hotel could not be situated in a better position. Summer or Winter the hotel is in a prime spot for all that Cervinia has to offer. Nested at the foot of the Cervino the views are truly remarkable. Staff was very friendly and welcoming, both at the reception and at the restaurant. The breakfast buffet offered a great assortment and the dinner menu proposed interesting and delicious options.

Amazing spot with a view of the Matterhorn and 2 minute walk to the ski lifts. Really nice hotel with pool and sauna, no hot tub. Ski rental service and locker storage within the hotel. Breakfast and dinner available at the hotel or a lot of restaurants and bars in walking distance.

Amazing spot with a view of the Matterhorn and 2 minute walk to the ski lifts. Really nice hotel with pool and sauna, no hot tub. Ski rental service and locker storage within the hotel. Breakfast and dinner available at the hotel or a lot of restaurants and bars in walking distance.

Great hotel very close to ski lifts. Good breakfast buffet. Nice spa area.

The spa area didn’t have the steam room, but advertised that it has. The sauna wasn’t working until the last night out of 7 - heating elements got burned. The breakfast was pretty basic - you could not order the eggs the way you want. They constantly were running out of some products.

The spa area didn’t have the steam room, but advertised that it has. The sauna wasn’t working until the last night out of 7 - heating elements got burned. The breakfast was pretty basic - you could not order the eggs the way you want. They constantly were running out of some products.

Good hotel, good facilities, great service and friendly staff. Food was excellent and good value for the amount of choice and quality.

The hotel is very well located near the ski slopes and also town centre. Very clean, modern and comfortable. Unfortunately the swimming pool, sauna and gym area were not available during our stay. The ski boot room needs updating with lockers only available to the premier rooms.

The hotel is very well located near the ski slopes and also town centre. Very clean, modern and comfortable. Unfortunately the swimming pool, sauna and gym area were not available during our stay. The ski boot room needs updating with lockers only available to the premier rooms.

Vegetables in breakfast. Extremely kind staff. Very clean.

Conditions great, hotel location excellent

We stayed at the Europa about 2 years ago and it has been much upgraded since then. Really nice rooms in the new wing.

Very poor spa - not everything worked. Dingy.No lunch or other facilities on bad days.Car park too small - underground parking 11 euros per day.Reception and bar staff were excellant.

Very poor spa - not everything worked. Dingy. No lunch or other facilities on bad days. Car park too small - underground parking 11 euros per day. Reception and bar staff were excellant.

Friendly staff tried everything to make our holiday enjoyable. This is how the hotel should treat the guests!Location is perfect for skiing, cozy lobby area and bar, good food too. We appreciate hotel staffs effort to make our stay comfortable. We would definitely go back there.

A good location for access to the town and ski lifts

DECENT ROOM AND FRIENDLY STAFF, ADEQUATE BREAKFAST

This hotel is in a perfect location. The staff are very friendly and helpful. Good parking. The food and service in the restaurant was excellent. We would definitely stay here again in the future.

The accommodations were spartan. I stayed for two nights, Originally or inadvertently I booked for three. When I went to pay the bill, I handed my American Express card. I used the American Express to make the reservation. They said, they did not take American Express only Bank cards. I said why could I make a reservation with American Express. They said you can use any card to make the reservation. I wanted to pay for only two nights, I stayed there. I had to leave. They made me pay for three nights regardless. I found the staff pleasant but unwilling to provisde the proper service, I will not go back.

The accommodations were spartan. I stayed for two nights, Originally or inadvertently I booked for three. When I went to pay the bill, I handed my American Express card. I used the American Express to make the reservation. They said, they did not take American Express only Bank cards. I said why could I make a reservation with American Express. They said you can use any card to make the reservation.I wanted to pay for only two nights, I stayed there. I had to leave. They made me pay for three nights regardless. I found the staff pleasant but unwilling to provisde the proper service,I will not go back.

I had a good time at this hotel as I got a great rate - I would have been very disappointed if I'd paid full price. The room we had was pretty old and tired (there was refurbishment going on there though). The spa area was lovely but we were there in low season and it was pretty full - I think it would be crammed in high season.

I had a good time at this hotel as I got a great rate - I would have been very disappointed if Id paid full price. The room we had was pretty old and tired (there was refurbishment going on there though). The spa area was lovely but we were there in low season and it was pretty full - I think it would be crammed in high season.