We had exceptional service. Fernanda was fantastic and arranged for us to have breakfast to-go because we were checking out super early before breakfast was available. The room was basic, clean, everything you need. Walkable to everything. Pool looked nice though we didn’t use it. Would stay again if passing through la fortuna.

Our stay was amazing! amazing customer service. Our room was very clean and so is the pool. The breakfast is good!

Paula at the front desk was so nice and helpful, and the free breakfast was delish. Best avocado toast I’ve ever had.

Very friendly staff. Yummy breakfasts and pretty surroundings.

The photos shown are not exactly how it appears. We were given a room that was so dark and with an outdated tv, no fridge for medication. There was. Very little parking for rental. However it was very near shops and restaurants.

This hotel is a wonderful hidden treasure in La Fortuna. The staff is very friendly, the rooms are clean and comfortable. I strongly recommend this lodging facility for anyone looking for an affordable price with all this Inn has to offer. LUIS A FEBRES

My daughter and I stayed at Hotel Arenal Rabfer for 8 days. Our stay was very pleasant and peaceful. The customer service here was exceptional and my daughter and I loved the breakfast. Roberto was very kind and treated us like family. Fernando (the lady with the pretty eyes) was very personable and sweet. Everyone was supper nice and made us felt welcome. I would definitely come back or recommend this hotel to my friends.

Local, near downtown and activities, great staff

Local, near downtown and activities, great staff

Pretty good and clean. The AC gets a bit loud.

Checkin was quick and easy…..receptionist Laura was very welcoming….hospitable……comprehensive with her hotel orientation…..other receptionist Magally was very accommodating……extra pillows and extra clothes hangers. Breakfast was very delicious with several choices……allowed us to take our coffee refills back to our room….kudos to the cook….Gema. The daily room and building cleaning was vey professional……housemaid Kelin did a fabulous job. I watched her clean the sliding door tracks at the large upstairs events room. I rate this hotel beyond five stars.

Checkin was quick and easy…..receptionist Laura was very welcoming….hospitable……comprehensive with her hotel orientation…..other receptionist Magally was very accommodating……extra pillows and extra clothes hangers. Breakfast was very delicious with several choices……allowed us to take our coffee refills back to our room…. kudos to the cook….Gema. The daily room and building cleaning was vey professional……housemaid Kelin did a fabulous job. I watched her clean the sliding door tracks at the large upstairs events room. I rate this hotel beyond five stars.

The Hotel Arenal Rabfer staff was really nice upon check-in. The rooms have seen better days. The bed comforters are paper thin and had stains on them. They definitely need to be replaced, and offer better quality comforters so you aren't cold at night. The other issue is that you can't flush toilet paper down the toilet so it all needs to go in the tiny trash can in the bathroom, which is quite disgusting. I understand the plumbing is old but this is really not OK for guests who are staying more than a night. The price was right for one night but would not stay here again.

The Hotel Arenal Rabfer staff was really nice upon check-in. The rooms have seen better days. The bed comforters are paper thin and had stains on them. They definitely need to be replaced, and offer better quality comforters so you aren't cold at night. The other issue is that you can't flush toilet paper down the toilet so it all needs to go in the tiny trash can in the bathroom, which is quite disgusting. I understand the plumbing is old but this is really not OK for guests who are staying more than a night. The price was right for one night but would not stay here again.

Clean, basic rooms. Short on some room amenities (towels, drinking glasses) but delivered when requested. Excellent breakfasts included with stay. Seems to be a favourite choice of Ticos. Friendly staff, but limited in knowledge of tours/activities. Be prepared to pay to get to Arenal volcano area if you don’t have a vehicle, as there is no public transit.

Hotel is just ok. It is very close to all the La Fortuna downtown shops and restaurants..that’s a plus. Rooms are just ok..they have not been updated in years ! They still have the old box tv with 4 channels. No hair-dryer or shampoo in the bathroom, safe did not work as well. Breakfast was basic.The only plus point was the staff at the front desk. Ericka was very helpful and guided us well with her recommendations for tours and arranging transportation to San Jose.

Hotel is just ok. It is very close to all the La Fortuna downtown shops and restaurants..that’s a plus. Rooms are just ok..they have not been updated in years ! They still have the old box tv with 4 channels. No hair-dryer or shampoo in the bathroom, safe did not work as well. Breakfast was basic. The only plus point was the staff at the front desk. Ericka was very helpful and guided us well with her recommendations for tours and arranging transportation to San Jose.

Good enough for us to not feel uncomfortable being here. The air conditioner worked very well and the staff was extremely kind, specifically the girl that worked in the mornings. Go 7 am for breakfast or you won’t have much options by 8. Bed was comfortable as well and housekeeping was daily

Good enough for us to not feel uncomfortable being here. The air conditioner worked very well and the staff was extremely kind, specifically the girl that worked in the mornings. Go 7 am for breakfast or you won’t have much options by 8. Bed was comfortable as well and housekeeping was daily

The hotel was very modest but clean. The staff was very helpful. Good for two last minute nights.

The hotel was very modest but clean. The staff was very helpful. Good for two last minute nights.

Our stay here was awesome! Clean, great location and Jacqueline at the front desk, went above and beyond for us!

Our stay here was awesome! Clean, great location and Jacqueline at the front desk, went above and beyond for us!

Walking distance from anything I needed, the staff was exceptional, very helpful and going overboard to make sure I'm happy

Walking distance from anything I needed, the staff was exceptional, very helpful and going overboard to make sure I'm happy

Nice hotel a bit outside Fortuna. The breakfast was good and the personal helped us book trips and recommend a good restaurant.

Service was very nice and walking distance to eateries, Basic hotel and too expensive for the amenities. Would not stay there again because if price.

Great Hotel!!

A/C did cool enough

Good value for what you pay. New owners in November and they are trying to fix it up. Electrical and plumbing needs some work. They have a good deal for breakfast with a Soda across the street which is excellent and highly recommended. They are delightful and want feedback. Would recommend.