nothing negative about this place. great value for the dollar,no issues at all.

Friendly stuff

Good location and close to a lot of activities, food and shopping in Old Town Phuket

A bit out of any main "tourist" areas, but this was a very good find for us. Hotel and staff were great. Rooms were clean, spacious, modern, and very comfortable. From hotel to central festival mall is just 5mins by car. Large safety box in the room. We hope to be able to return again.

yes its great place good food great people will stay again

The staff was very nice and helpful with all my needs. The hotel was close to everything i wanted to do.

Very friendly staffNice and clean roomLocation is bad if you want to hang out in tourist areas(patong) but decent for exploring old phuket town

Very friendly staff Nice and clean room Location is bad if you want to hang out in tourist areas(patong) but decent for exploring old phuket town

everything was perfect,amability,cleaning,exept may be the location of the hotel a little beat far from the center if you don t have car

Nice and quiet, clean, relativly new property. Elevator. Close to Phuket old town. Great staff.

Good location. Save and clean. The location is close to many local food and tourlist place.

Good value hotel for an overnight stay, helpful friendly staff

Near good local eateries, homey, great hospitality, clean spacious room. The only setback is shower not enough pressure.

Friendly staff. Breakfirst very basic. Clean, large rooms.

Everything was very tidy, clean and staff was friendly & really helpful. The room was huge and we got 5 bottles of water everyday! We loved to have a swimming pool because it was really hot and air conditioning in the room!

Good location in Phuket Town. Superb service - we got whatever we need (iron, dryer, help with booking a taxi, early breakfast when setting of before 7am for a trip, and a lot more!), rooms cleaned every day. Can trully recommend for everybody!

I knew as soon as I arrived I was going to have a great stay. Food and drinks were good and reasonable. Only downside- the activity is at the beaches which are reachable by taxi. I am not a beach person so it was not a problem. Places to go in Phuket. Day tours covered the must see places and there is a pool which other guests liked. Point to make I am single but taxi sharing becomes cheap for families.

Cool Residence is a great 3 star hotel. The staff were so nice and they're in English is fantastic. They always had time for me when I came in and out. The room was big and I slept so well. I was really comfortable. It is 1.7km from Central Festival. I will definitely stay again.

Cool Residence is a great 3 star hotel. The staff were so nice and theyre in English is fantastic. They always had time for me when I came in and out. The room was big and I slept so well. I was really comfortable. It is 1.7km from Central Festival. I will definitely stay again.

Cool Residence is a great 3 star hotel. The staff were so nice and theyre in English is fantastic. They always had time for me when I came in and out. The room was big and I slept so well. I was really comfortable. It is 1.7km from Central Festival. I will definitely stay again.

Really happy with the place. Its close to Central Festival and the Bangkok hospital which is what I needed. The staff have excellent English skills. The room is quite large and I was more than happy with it. Nice big bed, fridge and room to walk. I would definitely stay here again if I was in the area.

Really happy with the place. It's close to Central Festival and the Bangkok hospital which is what I needed. The staff have excellent English skills. The room is quite large and I was more than happy with it. Nice big bed, fridge and room to walk. I would definitely stay here again if I was in the area.

The stuff is very friendly and helpful. It is very nice place to stay.

The stuff is very friendly and helpful. It is very nice place to stay.

Just a one night stay and all good. Teeny pool.

Nice clean hotel but far away from everything. We had to rent a motorbike from the hotel's vendor who extorted from us when we scatched the bike slightly on one side. Besides this bad experience, its a great hotel if you dont mind its location. The room is spacious, clean and comfortable. There are few new hotels nearby with their own hotel motorbikes for rent as well which i would preferred if i visit phuket again to avoid being extorted from bike shops.

Nice clean hotel but far away from everything. We had to rent a motorbike from the hotels vendor who extorted from us when we scatched the bike slightly on one side. Besides this bad experience, its a great hotel if you dont mind its location. The room is spacious, clean and comfortable. There are few new hotels nearby with their own hotel motorbikes for rent as well which i would preferred if i visit phuket again to avoid being extorted from bike shops.

Nice clean hotel but far away from everything. We had to rent a motorbike from the hotels vendor who extorted from us when we scatched the bike slightly on one side. Besides this bad experience, its a great hotel if you dont mind its location. The room is spacious, clean and comfortable. There are few new hotels nearby with their own hotel motorbikes for rent as well which i would preferred if i visit phuket again to avoid being extorted from bike shops.

It was fabulous, loved it.

Value for money it doesnt get much better. Friendly service and good food.

Stay was nice. Reasonable rate and very helpful staff. However there is not much around the area.

we got there past midnight, the staff still waited for us to check in. The hotel is not on the main street but its not very difficult to find. almost everything is given in the room, except for the hair dryer but it is available on request. Beach towels also available for you to take it to your tour program ( with returning, of course). There are several breakfast menu and all are delicious especially the fried rice menu. they also serve lunch and dinner. we had dinner at the hotel once because of the rain. it turns out that all their dishes are good, especially the pizza. the meal price is not very high at all. we stayed there 3 nights without any transportation. we walked mostly and it takes only 5 mins from hotel to the main street. From the main street there is a local transportation ( big pink truck) that could take you to the market where you can transfer to other trucks that go to each beach in Phuket. If you like to walk like us we walk most of the time to the old town of Phuket, took about 15 mins. overall, the owner, the staff and even the cooker are very nice and helpful. Truly recommended!!!