Great location, room & comfy bed. I’d definitely stay again.

We loved our stay here!! The rooms were so clean and decorated so nice! Beds were very comfortable and breakfast wasn’t bad either! Staff was very friendly!! We would DEFINITELY stay here again!!

Very comfortable clean room with numerous amenities

Excellent customer service and very comfortable beds. Great location and easy parking. Well lit. Breakfast staff was extremely friendly and accommodating!

Clean professional staff breakfast choices were good

Great property. Will be back

Nothing was unique. Nothing was special. Parking lot was dark. Several men in parking lot drunk. One drunk guy followed behind us as we were coming in the building at 1am. Saw two guys standing in the wall behind the dumpster drunk. This felt unsafe for me.

Very nice, breakfast had gluten free options

Comfortable stay. All surroundings in the room so clean. Seems still new. And the amazing view of the mountain and the courtyard. The mall just across the street and the hotel itself was surrounded with bars and restaurants. You can walk to steakhouse and cheesecake factory. King O' Bowl bar and restaurants where you drink while you bowl.

The hotel is located in a very convenient location off I-65 which made getting around to our activities very easy and our stay most enjoyable. The staff was most accommodating; the room was spacious, clean, and very comfortable…couldn’t ask for more!

Hotel was exceptionally clean and the staff was extraordinarily cheerful and pleasant. One of our best hotel experiences!

Was a basic hotel, breakfast was good but staff seemed a little frustrated since our trip was delayed the first night we got into town around 11pm but the place was locked up and staff was sitting right behind the glass staring at us, after a little they let us in and was very rushed to check us in, not a big deal and not trying to get anyone in trouble just after driving 8 hours straight it’s not the best walking into that situation. Also housekeeping beats down doors like cops about to raid the place all day long and working nights sleeping during the day was a challenge. Requested top floor for that reason but the rushed check in lady said everything was sold out so that’s hard to believe but I understand. I work out of state 12 months a year and rarely leave reviews it’s just the fact that we used to get a discount for Townplace but now they have stopped doing that as well so paying good money to not be able to rest and welcomed kinda leaves me burnt out on them, not basing this off one experience it’s a collective but there are a ton of great and friendly hotels out there that make you feel welcomed instead of bothered and those will be where I’ll be

Great part of town with easy access to Nashville. Clean and friendly

Great stay quick business trip, check in was great. Friendly staff and clean.

The room was decent and looked clean but smelled like dirty laundry.

Overall, a terrific hotel. However, we called about housekeeping and were told they cleaned the room every other day. When that day came and went we called and they said we needed to ask for housekeeping. So we asked and they were supposed to take car of the room the next day. They didn’t. We finally asked for fresh towels and they brought them to us.

Breakfast items were not replenished to keep up with the demand. Water container empty. Limited number of items offered.

Great property very noble staff. But please fix the outlets so we can plug in cell phones and other electronics. The plugs next to bed do not work.

Good value for the area. Conveniently located near the Mall. Wish they provided daily housekeeping. I was there 3 nights and had to request replenishment of coffee and towels each day. Can hear footsteps from floor above. Breakfast adequate. Scrambled eggs dry and not edible. Staff very friendly!

Well no bacon for breakfast, we order one king bed and they gave us 2 queens beds!

Very nice. A bit of renovation going on on the floor we were on, but nice new carpet now. Staff very efficient and professional.

Great location and convenient to everything! Fabulous room and amenities. Parking could be a bit more plenteous, but otherwise looking forward to staying a game.

Very clean and neat

The staff was great. The guy on duty when I checked in was excellent. The early morning gal was great too.

Just traveling through nashville, property was conveniently located next to our route and was pet friendly. Sleep, eat and go. Breakfast was average, website needs better explanation of pet fee

Friendly staff. Comfortable room and good area. Breakfast could be improved, but it is included. Good lobby area to work in a small group.

Staff and facility were awesome. Would definitely stay there again.

I booked a king room and was give a room with double beds instead.

We stayed one night on our way home from vacation. The room was very clean, the beds were super comfortable, and it came fully equipped. A special shout out to Terrance, who went above and beyond to find us a toaster for our picky kid who wanted toast after a long day in the car. Our four legged child felt comfortable as well. We will definitely be back next year on our travels home!

This is my favorite place to stay in Franklin TN.

Very comfortable and very convenient to all locations we visited. We will definitely be back

Our check in was seamless and the front deck manager was awesome. He was welcoming and friendly. Breakfast was hot and fresh. Coffee was spot on. Biggest shoutout, the place is clean. The lobby, the breakfast area, the room, the bed, the bathroom, it was all nice and clean. 10 out of 10, if we visit the area again we will stay here again.