It was great. The resort is beautiful, I recommend reserving one of the newer suites. It is a jungle, so be prepared. We had an accident and had to go to the ER for urgent care and the staff stayed with us at the hospital for over 6 hours. They drove us wherever we needed to go including the pharmacy. They are kind and very helpful.

It was great. The resort is beautiful, I recommend reserving one of the newer suites. It is a jungle, so be prepared. We had an accident and had to go to the ER for urgent care and the staff stayed with us at the hospital for over 6 hours. They drove us wherever we needed to go including the pharmacy. They are kind and very helpful.

Beautiful resort and private beach! The room was clean and spacious. Bathroom was big! I got the ocean front view room. It was nice! Buffet breakfast was good! Not a lot of choices, but not bad at all! Will come back here if I have a chance! Staffs were great! Please keep up the good work.

Great location, amazing views, clean and stylish air conditioned rooms. Highly recommended! We stayed in an oceanfront room and loved having the beach steps from our porch. The resort could do better in terms of providing water coolers to fill reusable bottles from, but they do provide one small bottle per person per day and you can purchase more. From an environmental perspective, it’s not ideal, but the bathroom amenities are free of single-use plastic—great since plastic waste is a big problem on the island. The small gym had all the basics for a quick workout, and the free loaner bikes were useful for cycling to Ong Lan beach nearby, or to grab a bite down the road. Staff are friendly, gracious and helpful. We will be back next year for sure!

Staff was great, room was great and the property was beautiful. They could use some new bikes and a couple stand up paddle boards would be nice.

It was a Great experience and the resort though a tad old has great service staff who are mostly friendly and made up for it. Special mention to Guest Relations Peter whom is Most helpful and thoroughly knows he job well. The sea is calm and the place serene. Great place to just wind down and recharge.

It was a Great experience and the resort though a tad old has great service staff who are mostly friendly and made up for it. Special mention to Guest Relations Peter whom is Most helpful and thoroughly knows he job well. The sea is calm and the place serene. Great place to just wind down and recharge.

Great room : Sea FrontKitchen Staff. FabulousPool Area Staff. Fabulous and funHotel on hill, exclusive to holiday makers that would care to be isolate from everyone. Can eat at resort but quite expensive.Several restaurants and food good okay but expensive.Staff fantasticCourtesy bus from airport to resort and return.Only 150 each way to centre by cab.Not much outside resort but staff are absolutely helpful in all areas of resort.I

Great room : Sea Front Kitchen Staff. Fabulous Pool Area Staff. Fabulous and fun Hotel on hill, exclusive to holiday makers that would care to be isolate from everyone. Can eat at resort but quite expensive. Several restaurants and food good okay but expensive. Staff fantastic Courtesy bus from airport to resort and return. Only 150 each way to centre by cab. Not much outside resort but staff are absolutely helpful in all areas of resort. I

Great room : Sea FrontKitchen Staff. FabulousPool Area Staff. Fabulous and funHotel on hill, exclusive to holiday makers that would care to be isolate from everyone. Can eat at resort but quite expensive.Several restaurants and food good okay but expensive.Staff fantasticCourtesy bus from airport to resort and return.Only 150 each way to centre by cab.Not much outside resort but staff are absolutely helpful in all areas of resort.I

Really on the beach. The villas are attractive and well maintained. Extremely comfortable beds. Excellent swimming pool that's also really close to the beach. The beach is good for children and gentle dips if you're older. Lovely staff who go out of their way to meet guests' needs.

AMAZING STAFF, great location for a relaxing get-away from the noise of Vietnam! Sea Sense facilities were kept very clean ! Our 2 beach front villas were sooo dreamy ! Love the bottles of wine and snacks provided in the rooms! Breakfast and Vietnamese coffee was outta this world!! I miss Phu Quoc, Vietnam already 😄

AMAZING STAFF, great location for a relaxing get-away from the noise of Vietnam! Sea Sense facilities were kept very clean ! Our 2 beach front villas were sooo dreamy ! Love the bottles of wine and snacks provided in the rooms! Breakfast and Vietnamese coffee was outta this world!! I miss Phu Quoc, Vietnam already

Sea Sense is truly Sea Sense. It’s on Ong Lang beach so away from the hustle and bustle of Dong Dong and Long Beach. So that means if you want to go to those places you need to get a shuttle or taxi. We didn’t we arrived and relaxed for the whole 4 days. We had a beachfront Villa, it was the best, don’t bother booking anything else- except the private pool villas! It was right on the sand and you can never get sick of looking and listening to the ocean. Our villa was always spotless and well serviced. The resort is good. Nice pool, beach bar and private beach. The beach is rugged, still got the coconut trees and the water is the perfect temp! The staff do struggle to understand you and the cocktails are a little amateur. Communication breakdown for our airport pick up so we had to get a taxi. We were told the shuttle into town wasn’t going cause it was low season, despite it being just after Easter. The chess pieces are all broken. We ate at the restaurant twice and while the setting is great and food good, the service is annoying and we got the wrong food and drinks more than once. Highly recommend walking along the beach to the 2 Mango Bay restaurants. They are outstanding and same heightened price. I recommmed to stay here. The villas are great, superb breakfast and relaxing stay. Just so you know the resort needs a little polishing which is more a management issue than staff!

Sea Sense is truly Sea Sense. It’s on Ong Lang beach so away from the hustle and bustle of Dong Dong and Long Beach. So that means if you want to go to those places you need to get a shuttle or taxi. We didn’t we arrived and relaxed for the whole 4 days.We had a beachfront Villa, it was the best, don’t bother booking anything else- except the private pool villas! It was right on the sand and you can never get sick of looking and listening to the ocean. Our villa was always spotless and well serviced.The resort is good. Nice pool, beach bar and private beach. The beach is rugged, still got the coconut trees and the water is the perfect temp! The staff do struggle to understand you and the cocktails are a little amateur. Communication breakdown for our airport pick up so we had to get a taxi. We were told the shuttle into town wasn’t going cause it was low season, despite it being just after Easter. The chess pieces are all broken. We ate at the restaurant twice and while the setting is great and food good, the service is annoying and we got the wrong food and drinks more than once. Highly recommend walking along the beach to the 2 Mango Bay restaurants. They are outstanding and same heightened price.I recommmed to stay here. The villas are great, superb breakfast and relaxing stay. Just so you know the resort needs a little polishing which is more a management issue than staff!

Nice and quiet place on a private beach.

Nice quiet resort with its own beach. Good breakfast. Bikes available but not in good condition. Staff don't speak very good English but are eager to help with taxis etc. Nice spa onsite. Restaurants and minimarkets about 1 km away behind a big hill (not the easiest to walk in the heat). Had a villa with an outdoor bathtub that wasn't very useful since you couldn't get warm water in it.

The Sea Sense Resort is fantastic! We stayed the end of December through New Years. The staff are extremely supportive and informative as to how to best enjoy Phu Quoc. The New Years party was fabulous- Great band, Vietnamese tradition, great food, and great scenery. We had the room with our own pool and view of the nightly sunsets over the sea! You can snorkel off the beach, kayak, or just hang out and enjoy the view. Our family will be coming back and we strongly recommend the resort.

this is a great resort on a lovely private beach. the Beachfront Villas are the rooms to stay in. Spacious, private, good air circulation and a fantastic view. The staff are friendly and helpful but there is a problem with management. There simply aren't enough staff who can communicate in English. This may not seem necessary at a resort in Vietnam, but the clientele are largely Swedish, German, French, English with some North Americans. Everyone communicates in English and when the staff can not understand your request or problem this exacerbates a situation and makes a small problem, a large one. For example, we called to ask how to lower the speed on the overhead fan. A simple request but the staff could not understand what we were asking and after attempting many different ways to communicate the problem, i just retreated in frustration. We spend a fair amount of time scouring the room for a switch and finally found one behind a small lamp table, out of the way and turned the fan down. Simple problem that became frustrating one. We had a number of issues like this. Two staff who really did stand out are Gabby, a Lithuanian who is fluent in English and was a great help,, and Peter, a local who was also fluent in English and had a great sense of humour and responsibility towards the hotel. The hotel needs more staff like them. Even with the communication issues, we would still highly recommend this resort because all the good outweighed the bad.

this is a great resort on a lovely private beach. the Beachfront Villas are the rooms to stay in. Spacious, private, good air circulation and a fantastic view. The staff are friendly and helpful but there is a problem with management. There simply arent enough staff who can communicate in English. This may not seem necessary at a resort in Vietnam, but the clientele are largely Swedish, German, French, English with some North Americans. Everyone communicates in English and when the staff can not understand your request or problem this exacerbates a situation and makes a small problem, a large one. For example, we called to ask how to lower the speed on the overhead fan. A simple request but the staff could not understand what we were asking and after attempting many different ways to communicate the problem, i just retreated in frustration. We spend a fair amount of time scouring the room for a switch and finally found one behind a small lamp table, out of the way and turned the fan down. Simple problem that became frustrating one. We had a number of issues like this. Two staff who really did stand out are Gabby, a Lithuanian who is fluent in English and was a great help,, and Peter, a local who was also fluent in English and had a great sense of humour and responsibility towards the hotel. The hotel needs more staff like them. Even with the communication issues, we would still highly recommend this resort because all the good outweighed the bad.

The outdoor bathtub with ocean view is amazing. Staff are friendly. Local area is private, far from city centre which is of limited choices of food and relatively pricey. Overall stay is great and we will be back.

Beautiful resort. The staff are PHENOMENAL. Special thanks to Ben from reception for making our stay great.

The overall experience was good, it was just surprising that it was a spa hotel... with a spa closed (we did not understand if it was for renovation or shortage of people working there).

Resort in good condition in countryside far from city. Very quiet and relaxing place with own beach. Free kayak and bicycle to use. Scooter to rent just outside of the resort beside the security 150000 dongs for 24hrs. Few restaurants outside the resort within 30 mins walk. We ate everyday in BBQ place-fresh seafood and good meat. Everything prepared to order and very good prices.

the place is nice and the service is great but room is dirty when I checked in.

We decided to book a fairly expensive hotel in order to relax and enjoy the beach view, hence we booked our accommodation with the Sea Sense and one of its beachfront villas. Despite the price, we were surprised to discover that the shower facilities were dreadful; water was either too hot or too cold, but never in between. We informed the reception and they send someone to check the problem. The maintenance person did come and check the issue, confirmed there was a problem but did nothing to fix or even improve the situation. So for the whole 5 days of our stay, we struggled to even have a shower.Furthermore, during our stay, we also encountered an issue with the air conditioning unit. The device was dripping water when it was on, which we didn’t realize on time and resulted in all our possessions getting wet. We again informed the reception about this and they did send someone that fixed that problem.During the last night of our stay, we decided to dine at the hotel at the seafood buffet. The view and atmosphere at the restaurant were absolutely brilliant and the food was really nice. Too bad the service didn’t keep a standard. We picked the seafood we wanted to have from the demo as instructed and passed it to the cooks in order to prepare and cook it for us. Well, everything got mixed up. We never received what we initially ordered for and after the confusion, we ended up having some completely different plates which we never picked in the first place. Unacceptable!

Stayed in the beachfront accommodation and it was very comfortable plus lovely and quiet. The swimming pool was fabulous, warm. very clean and well maintained. The staff were all very professional and friendly although communication was difficult at times due to our lack of proficiency in the Vietnamese language. This was our second visit and we would not hesitate to come back again.

Great hotel if you are looking for a relaxing holiday away from the busy downtown. Right on the beach for relaxing and swimming, great pool, excellent staff who go out of their way to help you and lovely breakfast. The steep hill to get out of the resort may be challenging for some if you want to walk to local shops, we are middle aged and were fine but we walk regularly.

We had booked the suite villa, which was nice and spacious - comfortable bed and good location. The resort itself was really well kept, the pool was the best! The staff was also really friendly and helpful. Only downsides; some dishes from out room well not cleaned for the whole week, although our room was cleaned everyday. Also we found the other restaurants in the area to be a bit better, so we didn't eat at the resort all the time. All in all, we would recommend staying here! Also, get a motorbike :)

We picked this hotel due to its location. Secluded and right on the beach. We wanted some peaceful time after the hustle and bustle of Ho Chi Minh City. It was our first time in Phu Quoc so we didn't know what to expect. The moment we arrived we were treated well. Our rooms (oceanfront villas) were perfect. Large and clean with great views. Everything we needed was provided. Dinner at the Sunset Restaurant was lovely. Food was good and we enjoyed a lighting show while we ate. Breakfast at the Sunrise had many choices and service was great. Mr. Diep was always responsive to our needs the entire time. From getting us things quickly, to setting up the cab to go into town and down to the details like making sure we had enough water and towels for our boat excursion. A tip while in Phu Quoc is take a day to go out on a boat and enjoy snorkeling and fresh seafood cooked on the spot for you. Sea Sense arranged the boat excursion for us. However, we would say skip the other stuff. Everything else (pearl tour, wine tour, etc) was just a tourist trap and waste of time. Spend that time laying on the quiet beach instead!

Very good place for relaxation with very kindly and helpsome personel!

The entire staff were amazing. They were helpful, professional and took customer service to a new level. The manager, Minh however was the complete opposite. She was rude, unreasonable and could not care less that the guests had been stuffed around. We arrived at 9.30pm and checked into the Seaview Suite, prepaid. Unfortunately there was a problem with the hot water and at 11.30pm we were asked to move to one of the cheaper rooms. We moved, plop happens and sometimes things go wrong. When it came time to negotiating with the manager Minh in relation to the hotel not providing the room that was paid for she offered resort credit, which was far less than the price difference between the 2 rooms. When I informed her that was not good enough she offered 2 free cocktails as well. I told her that we don't drink and I told her what I thought was reasonable compensation, resort credit, less than half what we paid for the night and a free dinner for each of us. Minh was almost offended and said I ask too much. I explained that it wasn't just the price difference but the inconvenience and hassle we went through. She was completely dismissive of me and was quite put out that I was not happy with her "Generous" offer. Minh has no idea how to treat guests, she only sees dollar signs. She needs a little education on making customers happy and how that leads to more dollars. Short sightedness is never good in business. Rooms, staff, facilities and food 10/10