Cheating customers by showing very old photos. The dirtiest hotel I have stayed in in my entire life travel. Water seepage in the corridors of the hotels. rooms are dirty with the stinky smell

Very disappointed with the room. Telly did not work, the corridor smelt horrible. It’s a shame as I have had positive stays here in the past, however, I will not be returning.

Old hotel with no hotel upgrade. All wallpaper torn. Breakfast was so simple. No free parking, i have to pay hy own. This is my first and stay at this hotel

Great location . Nice hotel clean and friendly staff

The property needs to be renovated for sure, the staffs are amazing in particular Rajie Simathri was very helpful in changing our rooms to a better ones and making our stay great. the area is nice people are friendly only the minus point is hotel needs to be renovated.

Manager was rude and didn’t show support or resolution to issue. When I checked out 1 day earlier on 9/19, when I asked for a copy of print out receipt, the manager refused. I explained the receipt would allow me to submit to Expedia for refund. The breakfast area was very smelly and noisy. I won’t recommend travelers for this hotel.

hotel room air- cond got smelly (:

The hotel is ok but the condition of my room and the 10th floor was not good. Water damage is evident on that floor. My bathroom had some mould.

Property showing age, terrible Aircon, extremely terrible internet, breakfast was bad

4-stars charges but 2-stars facilities, room facilities was really outdated.

Always choose this hotel as it is near to the shopping mall nearby, very convenient and clean. Staff are friendly as well

lighting was malfunction, had to shower in dark.

Likes: fast checkin and my room was ready before 2pm. Location of this hotel is superb. Facilities are clean. Rooms have good amenities. Good sized swimming pool. Very good breakfast selection. The food is delicious. Can be improved: swimming pool area had no staff and no towels provided. Should inform guests in advance. Some parts of the pool floor were dirty..my room 510's bathroom shower head was lose.

Likes: fast checkin and my room was ready before 2pm. Location of this hotel is superb. Facilities are clean. Rooms have good amenities. Good sized swimming pool. Very good breakfast selection. The food is delicious. Can be improved: swimming pool area had no staff and no towels provided. Should inform guests in advance. Some parts of the pool floor were dirty..my room 510's bathroom shower head was lose.

Easy access to shopping malls. But unfortunately, place looks dated and maybe due for enhancement.

The room was damp and dim. Cigarette smell lingered in the room. TV reception is almost zero.

The room was damp and dim. Cigarette smell lingered in the room.TV reception is almost zero.

Acceptable for business and short stage and tour around for local good foods

Room is clean, location is good. Breakfast choice is limited. Only bath room towels are provided. Always have to request for hand towels.

Really well located to many shops, malls and so many restaurants! You could eat at a different restaurant every day for weeks! Oh and Ikea just over the road. Also the view from the 11th floor is amazing.Room was great, bed and pillows very comfy too.

Really well located to many shops, malls and so many restaurants! You could eat at a different restaurant every day for weeks! Oh and Ikea just over the road. Also the view from the 11th floor is amazing.Room was great, bed and pillows very comfy too.

clean and nice breakfast! Want to stay again.

Centre of food and shopping place. MRT walking distance.

Centre of food and shopping place. MRT walking distance.

Firstly, I was upset that our booking was not notified to the hotel, so they had no idea of our arrival and due to that they couldn’t provide our request. As I had a newborn with me and requested for a non smoking room and non smoking floor. The receptionist then promised that they will call us through the room the next day whether or not they could move us to a non smoking room the next day, but we received no call. In fact, I was told the room has been sprayed but when we enter we clearly could smell smoke from cigarettes. And the next day, the housekeeping team cleared out the towels and did not replaced with new ones. And the lighting of the room was so dim, one of the light wasn’t working. Also, if you decide to drive over, they do not validate parking and their carpark is connected to a mall, so when it does get busy, it’s difficult to get parking. I get it you are under renovation, but a change of lightbulbs and allow hotel guest to park at reserved carparks would be great, especially when the drop off area is closed.

Firstly, I was upset that our booking was not notified to the hotel, so they had no idea of our arrival and due to that they couldn’t provide our request. As I had a newborn with me and requested for a non smoking room and non smoking floor. The receptionist then promised that they will call us through the room the next day whether or not they could move us to a non smoking room the next day, but we received no call. In fact, I was told the room has been sprayed but when we enter we clearly could smell smoke from cigarettes. And the next day, the housekeeping team cleared out the towels and did not replaced with new ones. And the lighting of the room was so dim, one of the light wasn’t working. Also, if you decide to drive over, they do not validate parking and their carpark is connected to a mall, so when it does get busy, it’s difficult to get parking. I get it you are under renovation, but a change of lightbulbs and allow hotel guest to park at reserved carparks would be great, especially when the drop off area is closed.

Location is near MRT. Good for 4* hotel. Beside Curve mall, can find many choices of food.

The hotel has lost its glory. They could do with some maintenance.

The hotel has lost its glory. They could do with some maintenance.

Internet intermittent down. Unstable connection. Night have cigarette smell from air con

Internet intermittent down. Unstable connection. Night have cigarette smell from air con

Ok like it