Most staff are friendly and helpful. A few are not and worryingly despise foreigners. My partner is Bulgarian - they didn't realise she was and so heard some shocking comments coming from waiters discussing other non-Bulgarian guests. Too graphic to repeat here. But luckily isolated to a couple of instances at the foyer bar. Rooms are fine, a bit dated decor but clean and functional. Try not to be too picky.. this is good quality Bulgarian standard, but will not directly compare to Western 4 or 5 Star standards. It will be around 3 Star if viewed through that prism. Location fantastic, hotel amenities good, things like the Spa are hugely overpriced by Bulgarian standards - 40-50 Euros for a 60min massage is what we pay in big cities in Western Europe. Just be prepared. At time of writing there's a huge construction site opposite and noise starts around 7am. If your visit is later in 2019 then maybe finished by then.

Most staff are friendly and helpful. A few are not and worryingly despise foreigners. My partner is Bulgarian - they didn't realise she was and so heard some shocking comments coming from waiters discussing other non-Bulgarian guests. Too graphic to repeat here. But luckily isolated to a couple of instances at the foyer bar.Rooms are fine, a bit dated decor but clean and functional. Try not to be too picky.. this is good quality Bulgarian standard, but will not directly compare to Western 4 or 5 Star standards. It will be around 3 Star if viewed through that prism. Location fantastic, hotel amenities good, things like the Spa are hugely overpriced by Bulgarian standards - 40-50 Euros for a 60min massage is what we pay in big cities in Western Europe. Just be prepared. At time of writing there's a huge construction site opposite and noise starts around 7am. If your visit is later in 2019 then maybe finished by then.

Spacious and luxurious rooms that are aging gracefully. Great buffet for breakfast and dinner. Pools are awesome with 5 min walk to the hotel beach.

Very nice hotel near the beach. Exceptional food. Great staff.

Very nice stay, second time there, nice room on 8th floor, excellent dinner and nice amenities. definitely, the best stay in Albena.

It was very nice stay there. The only advice is to have more see food for dinner because it is hotel on the see side!

Great spot to stay for families. It's a separate resort, like many others in Bulgaria. I'd recommend it for families, and we had a good time!

Great spot to stay for families. Its a separate resort, like many others in Bulgaria. Id recommend it for families, and we had a good time!