The Ivory is a great option in Alcudia. Close to a beautiful long beach, great pools and spa. The room was in great condition. Could not ask for more

My recent stay at this hotel was extremely disappointing. We had consistent issues with the smell in our room, which I would describe as sewer-like. It was impossible to ignore, and it made the entire stay unbearable. It seemed to get much worse when the AC was on. Considering we were staying during a heat wave with mid-90F heat, it was either have the windows/doors open and have an extremely hot room or run the A/C and try to ignore a sewer smell. Either way, it wasn't a room that anyone would want to be in. I think I talked to 5 different hotel workers about it and the manager. All agreed that it was an issue and they promised they would fix it every day when we were out and every day we would come back to the same issue. The smell always came back when the A/C was on for any length of time. We asked to switch rooms (always no, we couldn't) or asked them to either refund us the nights so we could stay elsewhere or have them book us elsewhere so we didn't have to stay in the stink. The answer was always no even though this seemed reasonable with such a big room issue. It wasn't until the 5th night that they could move us (the last night we were there). That room was fine but the sheer lack of care until night 5 was appalling. I would never stay here again as if you have an issue with a room, you will be out of luck. I wouldn't recommend anyone endure such an unpleasant stay and risk ruining your vacation here.

In summary, my time at Hotel Ivory Playa was nothing short of extraordinary. The exceptional food, breathtaking location, dedicated entertainment team, friendly staff, rejuvenating spa, and family-friendly atmosphere all contributed to an unforgettable experience. I wholeheartedly recommend this hotel to anyone seeking an exceptional and memorable vacation in Alcudia. Thank you, Hotel Ivory Playa, for creating memories that will be cherished for a lifetime.

lovely hotel close to the beach. our room had sea views, bedroom with double bed a wardrobe, window with sea views. living room with kitchenette plus another wardrobe. Bathroom. All staff were friendly helpful.

Great

Great staff! Lovely area!

Nice place, heated swimming pool, nice spa, nice kids club, overall would highly recommend

The hotel is from 80s which you easily can tell. The room and the common areas doesn't look as good as in the pictures. This applies particularly to the corridors, the gym and the outdoor area. The location is close to the busstop and the beach which is nice, however its quite far to Alcudia/Port the Alcudia and good grocery stores. The bike storage is not in the hotel building, but just a few meters away and very good!

Lovely hotel. Couldn’t fault the atmosphere or staff. Location is poor. Restaurants around the hotel aren’t the best and the taxi situation is a joke. Nightmare going anyway decent at night. Ages waiting for a taxi to go or come home. Forget about the buses. Most are too full and won’t even stop. When you do eventually get on one the drivers are virtually all escaped lunatics who’ve never driven a bus before or interacted with anyone other than a psychiatric nurse. Mosquito’s are a big problem around here. My legs looks I’ve been shot by a high powered spud gun

Excellent hotel . Friendly staff . Clean rooms and surroundings . Great experience overall .

Lovely view from top floor across lake

Lovely view from top floor across lake

My family and I stayed here the last week in October. It was clearly quieter at the hotel (and the resort - some restaurants were already closing), but we enjoyed our stay. The hotel is nice - great to have inclusive Spa facilities. It's very close to a beach - a few restaurants 10-15 minutes walk in either direction (towards Muro or the Port), though not much "right on the doorstep". It would be a long walk to Port d'Alcudia itself - we had a car, but you would probably want a taxi or bus if going out to eat every evening. We didn't eat in the hotel so can't comment on the food, but everything else was clean and efficient. Pool area was quiet - no need to "reserve" a lounger - though as it was later in the year the trees cast a lot of shade. Only downside was our room was right by the lifts - and the noise was awful (sounded like metal was banging against metal) - however they didn't seem to get used through the night so didn't really disturb us so I didn't seek a room change. The vantage from the room, in the corner overlooking the pool and stage, was nice - we could enjoy the entertainment on the comfort of our balcony. We would return to the hotel - for the price it has a lot going for it - and at the risk of repeating myself, having on-site Spa facilities was great to enable a relaxing holiday and a welcome break from the four walls at home!

My family and I stayed here the last week in October. It was clearly quieter at the hotel (and the resort - some restaurants were already closing), but we enjoyed our stay. The hotel is nice - great to have inclusive Spa facilities. It's very close to a beach - a few restaurants 10-15 minutes walk in either direction (towards Muro or the Port), though not much "right on the doorstep". It would be a long walk to Port d'Alcudia itself - we had a car, but you would probably want a taxi or bus if going out to eat every evening.We didn't eat in the hotel so can't comment on the food, but everything else was clean and efficient. Pool area was quiet - no need to "reserve" a lounger - though as it was later in the year the trees cast a lot of shade.Only downside was our room was right by the lifts - and the noise was awful (sounded like metal was banging against metal) - however they didn't seem to get used through the night so didn't really disturb us so I didn't seek a room change. The vantage from the room, in the corner overlooking the pool and stage, was nice - we could enjoy the entertainment on the comfort of our balcony.We would return to the hotel - for the price it has a lot going for it - and at the risk of repeating myself, having on-site Spa facilities was great to enable a relaxing holiday and a welcome break from the four walls at home!

We visited Hotel ivory as part of a cycling trip and this has to be one of the best trips. The hotel was comfortable and right on the beach which was an absolute treat following the beautiful scenic cycling routes the island has to offer. The staff were so helpful and friendly, the pool and spa were amazing and a great bonus the room was spacious and clean. I'd like the hotel to offer more options for their breakfast to cater for vegetarians/vegans.The area around the hotel is busy and offers plenty of nice options for places to eat.The icing on the cake is the bike shop is directly opposite the hotel with facilities to store your bike overnight and good rental options. Highly recommend and we will definitely looking to return.

We visited Hotel ivory as part of a cycling trip and this has to be one of the best trips. The hotel was comfortable and right on the beach which was an absolute treat following the beautiful scenic cycling routes the island has to offer. The staff were so helpful and friendly, the pool and spa were amazing and a great bonus the room was spacious and clean. I'd like the hotel to offer more options for their breakfast to cater for vegetarians/vegans. The area around the hotel is busy and offers plenty of nice options for places to eat. The icing on the cake is the bike shop is directly opposite the hotel with facilities to store your bike overnight and good rental options. Highly recommend and we will definitely looking to return.

4th time staying here, and every year they still exceed my expectations. You are welcomed in with open arms no matter if you are a regular or a new guest. They make sure you feel at home even though you are far away from home. Due to the circumstances of Covid-19, they still ensured that we enjoyed our time here. Also, they have taken on extreme hygiene measures by all staff to ensure the safety of their guests and also their staff.

4th time staying here, and every year they still exceed my expectations. You are welcomed in with open arms no matter if you are a regular or a new guest. They make sure you feel at home even though you are far away from home. Due to the circumstances of Covid-19, they still ensured that we enjoyed our time here. Also, they have taken on extreme hygiene measures by all staff to ensure the safety of their guests and also their staff.

Great hotel located only 1-2 minutes from the beach. Pool was great for kids (3+6y) Service was superb and we got a late check out and sea view for free. Good Covid-19 ”routines” Hotel is located 3km from Alcudia downtown

Great hotel, good location etc

Great hotel, good location etc

Friendly staff. Room is not small. There are two sofas for children. Good locacion, close to the beach.

Great hotel in a great part of Alcudia, very close to all the restaurants around the area and very close to the beach if you dont wantt to stay at the pool.

Great hotel in a great part of Alcudia, very close to all the restaurants around the area and very close to the beach if you don't want't to stay at the pool.

Room 121 was very dull all day until about 5.oc as I had a lot of pain i thought I could go out to balcony for some sun but this was not so. I had to go to pool every day. I did ask could I change room and I was told room got the sun. All the staff were lovely. I just thought they could have been a bit more considerate to my needs. Maybe it was just this room. Overall the hotel is good.

Room 121 was very dull all day until about 5.oc as I had a lot of pain i thought I could go out to balcony for some sun but this was not so. I had to go to pool every day. I did ask could I change room and I was told room got the sun. All the staff were lovely. I just thought they could have been a bit more considerate to my needs. Maybe it was just this room. Overall the hotel is good.

First class hotel - would highly recommend and am already looking to rebook! Was so impressed with the clean beautiful hotel and the very friendly and helpful staff.

The hotel ticked off most of the right boxes. It was well located near the gorgeous Playa de Muro beach. The staff at every level were very friendly and helpful. They always went out of their way to make us feel welcome. The entertainment provided by the in-house animation team was very good and well-varied. The room was very comfortable though the bathroom lock didn't lock properly even after the maintenance staff had apparently fixed it. The three swimming pools were excellent, though the larger one was still a tad too cold to swim comfortably in it. The only negative factor was that the hotel implements strict rules as to when children can use the indoor pool. They are restricted to only two time slots (11.00-12.00 & 16.00-17.00). I understand why they do this as it is part of a relaxing spa. However, this really puts limitations on families' days. I suggest that the hotel adds an extra hour slot for children either earlier or later.Also I recommend that the check-in staff remind guests about the compulsory tourist tax. As we had completely forgotten about it and had budgeted accordingly; only to find out at check out that we had to pay an extra €22 for tax.Overall though this was a very good hotel and I do recommend it.

The hotel ticked off most of the right boxes. It was well located near the gorgeous Playa de Muro beach. The staff at every level were very friendly and helpful. They always went out of their way to make us feel welcome. The entertainment provided by the in-house animation team was very good and well-varied. The room was very comfortable though the bathroom lock didn't lock properly even after the maintenance staff had apparently fixed it. The three swimming pools were excellent, though the larger one was still a tad too cold to swim comfortably in it. The only negative factor was that the hotel implements strict rules as to when children can use the indoor pool. They are restricted to only two time slots (11.00-12.00 & 16.00-17.00). I understand why they do this as it is part of a relaxing spa. However, this really puts limitations on families' days. I suggest that the hotel adds an extra hour slot for children either earlier or later. Also I recommend that the check-in staff remind guests about the compulsory tourist tax. As we had completely forgotten about it and had budgeted accordingly; only to find out at check out that we had to pay an extra €22 for tax. Overall though this was a very good hotel and I do recommend it.

Clean, friendly hotel. Nice quieter location, not in the middle of everything. Easy access to beach. Good pool.

Loved this hotel!! It was right across the street from a bike rental place, and they are super helpful! This hotel has a heated outdoor pool, which was fantastic. We did not use the indoor pool and spa because they required everyone wear a swim cap, which they sold for 2 euros each. With 4 of us, we chose not to buy them and just used the outdoor heated pool. It was a bummer to not get to use the indoor spa area though! But the room had all updated and nice finishes and the whole hotel was beautiful.

The place is a bit old, but it was nice for the price. Just a short walk to beautiful beaches. The downtown area is about a 45 minutes - hour walk, but a cheap taxi ride. We were lucky enough to visit during a big festival which was a lot of fun. The hotel staff were nice enough but not overly so. One very nice woman loaned us a stroller as ours had been lost by the airline. Pools are nice.