The room was comfortable with an en-suite shower room and toiletries. When we arrived the lady on reception was ok but not overly welcoming. We were shown up to our room and that was fine. We went to the toilet and the flush wouldn’t work. We told reception and then went out. By the time we got back the flush had been fixed and we had no more problems with it at all.

Booked 2 rooms, we have been last 2 years in December to this hotel, so decided to take friends to show them what a brilliant hotel and restaurant it is. Bad move,booked in for 7.30pm meal. Asked what meats for carvery, Pork,lamb and beef was the reply. Ordered 3 carvery, 1 liver & bacon. Liver dish came out and we were told to go to carvery, only 2 little pieces of lamb left to divide between 3 of us or a pie, which we didn't want but 1 person had to have it. Chef told us waitress should have checked with him. We were offered alternative, but too late as 1 meal had already been taken to the table, Given complimentary sweets, eton mess had no merigue,toffee apple crumble had no crumble and cold custard, rice pudding was long grain rice not pudding rice. Dreadful. Room 5 shower was cold and big dirty crack in wash basin. At checkout another chef apologised, said he had told staff to put joints away and save for Sunday, and as we were late eating, not alot of meat left for us. I do not consider 7.30pm on a Saturday night as a late booking and it had been booked in for 3 months... At no point during check in or during our time in the restaurant or bar did anybody mention breakfast, as it says to speak with hotel on arrival, when you book the rooms, so no breakfast. Check out was 10am on a Sunday morning. Don' t think we will return and our friends would not recommend to their family or friends.

Lovely stay, staff so friendly and helpful. Only 1 issue was the window with no blinds so in the mmorning was very light. Overall lovely, comfortable stay though.

Comfortable but smallish clean room with 4' 6" comfortable double bed. Tea/ coffee making facilities and ironing board, iron, hair dryer, luggage rack, bed side lamp/table only on one side of bed. Clean bathroom, needs extra hooks/towel rail in bathroom. TV Freeview only. Downside very poor hotel wifi reception. Easy walk to Cathedral etc. (all bedrooms upstairs, so not suitable for disabled travellers.)

Very nice and polite staff

Have family in the area, didn’t know they did rooms will stay again

We had a great stay at the high flyer, we had an evening meal at the hotel with great service and huge meals which were delicious. Staff at the hotel were very friendly and considerate

My first experience was the late carvery lunch which was not very good but I thought that the food had been to long on display, and it was overcooked and dry. However I had the full English breakfast the next morning and it also was overcooked, perhaps the chef was suffering from a hangover and left the poached eggs to long so that they were hard and the mushroom was very black instead of being brown also the has browns and as for the bacon this was nuked beyond dry, while the sourdough bread tasted like wet Mothers Pride white single slice cut in half and called two slices for the sake of the menu. I stopped eating at the hotel. The service in the restaurant was desultory at best and poor perhaps they had been on duty to long. The room was comfortable but serviced only occasionally. The location was reasonably close to the main tourist sights and restaurants/bars which I used for my stay in Ely.