We left this property and did not stay due to unsanitary conditions. This place smelled so bad. My wife has allergies to mold, cats and pollens. As soon as we walked in she was gaging. We had to leave, asked for a refund and all we got back was $20. I can’t stress how disappointed we ate. We had to get another hotel in Red Deer ab. You need to do a health check on this place. We want our money back.

Great service

Great location and service

Dated, dingy, room smelled badly of smoke, noisy, curtains were sheer - had to hang a blanket up. Front desk staff offered no discount after advising them the room smelled terribly of smoke. Not worth even half what we paid.

Thanks

it's in a very good location. close to the beach, close to restaurants and shopping

Great location in Sylvan Lake. The property is older but has had some renovations and the room was very quiet even though it’s right across from the lake and by all the bars. Would stay again.

Old out dated

NEEDS TO BE RENOVATED

Stagg were awesome. Rooms were renovated and beautiful with ice cold AC !

Manager and staff were very friendly. We stayed in the family suite. Our room had Air Conditioning brand new laminate flooring, everything was repainted. It was nice, clean. There were some outdated appliances, but no big deal. Slowly renovating, but takes time. Super convenient being right across from the lake, everything is in walking distance. I would definitely stay here again with my family. Thanks

The room was old and dirty. Not like the picture we saw on website and they said renovated rooms. It smelled like old cigarette smoke and bathroom was so tiny barely 1 person fit, dark and dingy….. things falling apart…. Roaches in room We ended up not staying there….. and were unable to get out money back….

Been going there for years. Always great!

It was right across from the beach which was convenient. The room was tiny though and the bathroom door didn’t close.

It was a a good stay! Convenien right next to the beach which is where we wanted. The folks working there were helpful, pleasant and accomodating. We were updated fo a family room which was nice. I'd stay there again!!

The owner was a wonderful lady, very kind and friendly. The building is old but is clean and I do believe they are slowly improving the property. The location is fantastic and you can literally walk across the street and walk into the lake. I’d come again because of the staff and location.

Excellent. Very friendly and helpful staff.

Great staff that are always there to welcome you or help you out. Awesome location

Friendly staff, they also had a very sweet female staff, they were helpful, they will always be my choice.

What a great experience from the moment we got there! Staff was amazing and helpful our room was very clean. Best location steps to beach and dining.

Rooms are not as advertise... Didnt have our room ready on time. When we did get a room, it was extremly dated. The carpet was green, with and 80s style yellow couch taking up most of the space and it wasnt clean. I booked a room with 2 queen beds received a small room with 1 twin bed. Contacted Expedia when our room was not ready on time. Expedia was no help at all. Will not be booking with Expedia again. The hotel failed to meet their end of the agreement and Expedia refused to cancel the booking.

The room was so dirty. There was mold in the bathroom and the carpets were disgusting. It smelt like smoke and very musty. I complained and asked for a refund as it was nothing like the online pictures. It was denied but we opted to not stay regardless of not receiving a refund.

Dirty, no air conditioning. Smelled musty. lots of people smoking outside your room. Paid for 2 nights but couldn’t stay, no refund for 2nd night and probably rented it out!

Amazing staff!

Cat pee odor in the room was over whelming and woke up with tons of bite marks!!

I checked into my room, there was blood on the bathroom wall. They moved my room 20 minutes after i checked in. My new room had no heat and no hot water. Do not stay here. This was the worst experiment i have ever had.

The room looked presentable at first glance. The front door had gaps in it so the smoke from the people below came into the room.

Very easy to check in, and management was kind and respectful. Does the right job for the price

I enjoyed my stay, friendly staff

Incredibly kind staff! We truly enjoyed our stay!

Didnt even stay, place is filthy. The office is yellow inside from neglect. There was a screaming intoxicated person having to be contatined in an ambulance rifht out the front door. Staff was absolutly rude and completley unhelpful. Will never ever step foot on the property again

The new owners staff was very friendly and accommodating, but the property needs to be renovated. The price is way too expensive for the property in the condition it is.