Thank you I had a great stay

Apart from a slight hiccup on our arrival, everything was superb with our stay here. Great size rooms with fantastic access to either buses, metro or trams easily under 5 minutes walk away. Really happy with our stay here and would definitely recommend. As they mention no food options in house but plenty in the vicinity

Lovely hotel right by the San Mames stadium. Easy to leave luggage before check-in (opens at 2pm), and after check out (until 11pm). Clean room, comfy bed. Surrounded by loads of cafes and restaurants on nearby street. Pleasant walk to the old town but about 25mins away so wouldn't appeal to some people.

VERY GOOD AND TOP NOTCH VALUE FOR MONEY

Altho the hotel is on the 2nd fl of the building (one above the ground floor) and doesn't open until 2pm for check-in, they have a locker area to secure luggage upon arrival, it's convenient. Front door and elevator have codes provided one day prior to arrival with detailed info. Front desk staff (Jessica) was excellent and helpful, fluent in English and extremely kind. We apprec your help Jessica! room is not big but very clean, water pressure excellent. Soap/basic coffee & tea, towels all great. Area next to a subway stn, stadium and 20 mins walk fr Guggenheim Museum, great location. Will definitely return!

Okay, but finaly too expensiv.

Perfect location as we was travelling to San Sebastián the next day via the coach, the station was less then a 5 minute walk to the bus depot. Reception team were great and friendly and local information at hand.

Everything was great. The single room had fridge and even iron. Every day they leave you courtesy biscuits and water. The location is good the metro is one block away and the historical center is about 20 minutes walking.

Probably the best value for money and one of the best experiences I’ve ever had at an hotel. REALLY. Thank you so much for creating a very nice and welcoming experience: - The staff was really nice and helpful - Check in was so easy - The whole building and the rooms smell so well and are perfectly decorated - The bed is SO confortable. So are the pillows. - Air conditioning was a great plus. You can even choose the angle. - Warm and cozy environment within the room - Amazing coworking area - Lockers for your luggage after check-out - Bathroom so clean - Nice working desk and chair - Everything is so modern and amazingly decorated

Great property, clean rooms, fridge, iron, ironing board, everything you could want! Lovely stay

Best place in Bilbao

Very convenient location, friendly and helpful staff, easy check-in and out, comfortable beds. Great that there was a ketlle, ciffee and tea in the room as well as the fridge. The only minus is that in case of loud guests, noise from other rooms and the corridor can be heard.

Enjoyable 2 days spent at this small hotel. It was perfectly located for our short stay next to the San Mamés Stadium and within walkable distance of the Old Town and all the main sights in beautiful Bilbao. Our triple room was very clean, modern and comfortable albeit fairly small. Would stay here again

I enjoyed my brief stay at San Mames bypillow. The hospitality of the staff was what I enjoyed most. The room was clean and space sufficient. Keep it up. I would go back the next time I visit Bilbao.

Great location. Basic, but clean hotel

Really good location. Very poor customer service. I let them know I’ll be arriving 7 am, so they provided me a code to have access to the hotel and the room, but the code never worked. I had to wait more than 2 hours to finally find a cleaning staff person who helped me calling someone so I could get into my room. They just said the code expired.

The stay was good, comfortable bed, nice room and bathroom. Good value for the money i paid. Also it was very convenient being near the bus station

Friendly staff Near bus station (airport bus) Coffee and restaurants nearby Basic comfort

Friendly reception Convenient near the bus station. Coffee places, pubs, and shops nearby. As described in pictures.

Really friendly staff & great location.

Location very good. Near Termibus & San Mames metro station.

Easy, relaxing and central.

Great 24 hours reception service for late check-in and really close to the bus terminal as we only stayed for one night to then catch the bus to San Sebastian. Room was decent and the shutter was really good for keeping the room dark. Not much restaurants and shops nearby however so have to walk closer to town centre. They were also great for us leaving luggage with them after check-out which was convenient.