supposedly we were given directions as to how to navigate around the construction- yes we were- it was in french. we missed our city tour due to waiting in the traffic deviation for over an hour. when the concierge assisted with the luggage and baggage in which we specifically told him not to touch he sat it down and a bottle of wine broke. we were very unhappy with the stay

The location was very convenient for sightseeing from Petite France section. Be sure to arrange entrance to the hotel through the pedstrian only area by contacting the hotel days in advance for parking. Hotel staff were fantastic. We were told that we were upgraded to a nice room on the 3rd floor of the older hotel building. Unfortunately the elevator only went to the 2nd floor, which made it difficult transporting luggage. We did get staff help on the way in though. The upper floor room had sloped ceilings which hit a low point at the tub/shower. Could only take a bath or hand held shower.

The location of the hotel was exceptional, in the heart of Petite France but also peaceful. Our room, in the Pavillon annexe was stunning, spacious and well appointed with triple aspect views over the canals. Things we loved- the room, the waterside terrace for drinks and breakfast, the views and the location. We had a meal in the restaurant which was memorably delicious. Things that were more average- let me be clear, there was nothing bad at the hotel. It is very well run and charming. However, breakfast was less good. We arrived at 10am so on the later side, the food was a little cold and congealed, there were no menus and we only found out as we left ( by overhearing a waitress talking to other guests) that we could order specialist items like omelettes. The view from the terrace almost made up for it and we would certainly book to stay again without hesitation.

Stayed in one of the annex rooms, which was a good size and very convenient to the entire town. The hotel restaurant was fabulous.

It does not get better than this in Strasbourg. Highly recommended

This place was lovely. Sitting right in the center of Le petite France, it had a beautiful view, lovely staff, and everything we needed. About a 10-15 minute walk from the train station, so make sure you can haul your luggage over cobblestone that far, but it’s worth the effort. This was the comfiest stay on our trip.

This property is in the PERFECT location. I would definitely stay here again. The hotel wasn't overly busy during our stay so we were upgraded to a canal view room. the bed was comfortable, the room clean, and the staff friendly and helpful. The only thing we had an issue with, which probably isn't the hotel's fault but the way they do things in Europe, is one night our room was too cold for our comfort and they told us they couldn't change the thermostat because they were on summer mode. But they accommodated us with a room heater and all was good. So just a blip in an otherwise perfect stay for three nights

Amazing location, great view