Poor Internet.. Very Noisy..

The staff were very friendly and the property was in very close proximity to the ADO Bus station. What was negative about the Hotel is that it is in need up updating to the rooms as the interior look nothing like the pictures from the website. There are no pictures on the walls, or and decorative items, only on night table for the bed, one chair(folding) and the bathroom sink faucet leaked water continuously and sink was stained from it along with broken floor tiles. The shower had the same issues starting with an old shower head making the spray pattern lacking. The hotel restaurant hours were lacking and you were unable to get any other food or drink items unless you left out of the hotel and locate a 24 hour OXXO store. I would definitely never stay at this hotel again , it was not worth the price paid.

For the price is good. It's very old. A/C is old and makes noise. Rooms and bathrooms are clean. Good location some blocks to the downtown and restaurans. Parking.

I feel the hotel was run down not hiatoric. Staff were not friendly at reception or helpful. A bit further away from downtown. Only near the Ado bus terminal. Street noise from traffic all night. Poor water pressure in the shower and the bathroom felt dark and old. Lastly the main staircase is lovely but not when caerying 3 pieces of luggage. 2 big flights is a bit much for me.

Great service love the hotel, at the city center

Turty place not recomend bot satisfy por service bot good wifi and cable

Good location, next to ADO bus terminal , 15 minutes walk to the Cathedral / central area

Good location, next to ADO bus terminal , 15 minutes walk to the Cathedral / central area

Clean, fair price, and well located to Terminal Came. A little noisy with room next to street.

Good Overall. Just need to be more clean

I am very disappointed in this Hotel. I was willing to give them an opportunity since I normally go to another Hotel near the Merida Airport Hacienda Hotel. Our trip flying in was delayed and our transportation reservation fell. Through we had to quickly make changes to our destination in Campeche. I didn't not have a way to contact the Hotel until the following day. They were unwilling to refund my reservation. I will never stay at this Hotel. I will stay at a Hotel who is willing to accommodate customers travel obstacles. I recommend other Hotels in Merida.

I am very disappointed in this Hotel. I was willing to give them an opportunity since I normally go to another Hotel near the Merida Airport Hacienda Hotel. Our trip flying in was delayed and our transportation reservation fell. Through we had to quickly make changes to our destination in Campeche. I didnt not have a way to contact the Hotel until the following day. They were unwilling to refund my reservation. I will never stay at this Hotel. I will stay at a Hotel who is willing to accommodate customers travel obstacles. I recommend other Hotels in Merida.

Not bad for the price. Great location, Very nice staff. Probably a bit outdated. But overall: great value.

Room are too small. Hot. Take forever to work.