Very good service and helpful staffs. Welcoming check in. Short walking distans to the beach. Nice pool.

An AMAZING hotel experience! I’ve travelled quite a lot with many experiences, but we loved everything about this hotel! The excellent service the staff provided stood out the most to us- always on their toes, superhelpful and caring! We always felt seen and welcomed. The hotel area is so pretty and gives off a nice surfer-friendly, luxurious vibe. They let us have a room more suited for our needs, with a private pool :)) Room was super clean, light, bed was good size and very soft and comfy (unlike most beds in Thailand perhaps), nice outdoor area and design details you just want to take home! The beach is a 2 min walk across the road between a pond and a cute park. Also- massage session was amazing as well as the food! I’d recommend anyone to stay here and hope I will be back soon!

Staff are remarkable Great place. Clean, Modern. Superb. Keep up good work

The Beach is very close from the hotel, it’s quiet and clean. It’s far from Patong which is kind of main night market in Phuket, but it’s not bad if you don’t like crowded beaches

Best Hotel at Surin Beach

Very confident 👌

Stafff was very attentive and friendly. good property for couples and couple on honeymoon.

Top-notch and outstanding service - absolutely loved the staff. So helpful and friendly. Walkable location to beach and many restaurants. Very high quality accommodations

Stayed for 10 nights enjoyed every minute, staff were excellent, friendly, too many names to mention. Breakfast was varied a lot to choose from, Auddy seemed to be there with her smile all the time. Rooms very good bed was a dream to sleep in could have done with firmer pillows i should have asked. Only thing missing was a shortage of drawers to put clothes in, i mentioned it to the manager he agreed there looking into it. Just 500yds from the beach which was good. I found the drinks a little expensive like all Hotels. Reception staff excellent if you needed anything they sorted it out for you.

Extremely welcoming and friendly staff at reception and in all areas of the resort. Even the traffic guard.

Beautiful stay, great staff. We’ll definitely be back!

Staff were exceptionally good.

This is not the standard for top notch expectation - hotel - grand suite room is soulless - feels very empty - Pros- the staff were fantastic The kind of place you may only appreciate if you keep expectations very low

They have an app to manage all requests. The staff is fantastic! Everyone is friendly and helpful. They have free fitness classes and the instructor is amazing.

It was disappointing. The food options were not good, the beds were excruciatingly hard, our back were extremely sore, the top bar and restaurant was closed, the spa was not open. Staff were friendly and helpful.

Excellent stay. Staff always helpful and they were always ready to assist us with any questions/requests. Even helped book some last minute activities for us. Outrigger Surin Beach exceeded our expectations and defiantly returning again.

Had a perfect stay at this hotel! The staff, the breakfast and everything was perfect :) next time we’re in Phuket, we will definitely come back! The staff was so friendly and really helpful with everything which made our stay the best :D

Spent three nights here in March and I was extremely impressed by the quality of the rooms and especially the kindness of the staff. Their breakfast is À la carte, the portions are quite small, but the food is really good and you can order as often as you like during the set breakfast hours. The hotel is located across a park / parking from Surin beach, which (I didn't know this) is a surfers' beach. They have a modern pool and a really nice Happy Hour around 6 PM each day. What really stood out for us though was the impeccable service provided by the staff during our stay - a special thanks to Plug (who checked us in) and Guide (who took care of all of our needs during our stay), they truly epitomize what gracious Thai service is all about. A big, BIG thank you to everyone for a stellar stay!

Spent three nights here in March and I was extremely impressed by the quality of the rooms and especially the kindness of the staff. Their breakfast is À la carte, the portions are quite small, but the food is really good and you can order as often as you like during the set breakfast hours. The hotel is located across a park / parking from Surin beach, which (I didn't know this) is a surfers' beach. They have a modern pool and a really nice Happy Hour around 6 PM each day.What really stood out for us though was the impeccable service provided by the staff during our stay - a special thanks to Plug (who checked us in) and Guide (who took care of all of our needs during our stay), they truly epitomize what gracious Thai service is all about. A big, BIG thank you to everyone for a stellar stay!

Good place ... Very good staffsThey made excellent my holidays.

Good place ... Very good staffs They made excellent my holidays.

Very good and exceptionally friendly, above and beyond standard Thai friendliness

Very good and exceptionally friendly, above and beyond standard Thai friendliness

We LOVED our stay at Outrigger. We weren’t quite sure what to expect given the recent remodel and covid-related travel restrictions but here are some highlights:Location - We loved staying on Surin beach. We debated a resort with a private beach but this turned out to be even better. It’s a 2-minute walk to the beach, where you can rent a chair for 100 baht and feast on fruit shakes and street food. The vibe is more relaxed than the more developed beaches (kamala, kata, karon, patong) with food stalls instead of brick-and-mortar restaurants, though there’s not much in the way of nightlife. The water is pretty clear and the beach clean. 7-11 is just around the corner. Amenities - The resort was recently renovated and has a fresh, clean feel with really beautiful design elements. A few things about the quality of construction could be better, but nothing was outside of an acceptable range. The pool shower didn’t function and our A/C worked just okay, but these did not impact the enjoyment of our stay. The restaurant offered somewhat generic western food (steak, pasta, etc). For the free breakfast, you order aka carte off the menu which includes excellent espresso drinks. Service - The staff were absolutely incredible to go above and beyond to meet our every need.We highly recommend this hotel! The value for money is great. In our experience, this was better than a big resort that would have been 3x the price.

We LOVED our stay at Outrigger. We weren’t quite sure what to expect given the recent remodel and covid-related travel restrictions but here are some highlights: Location - We loved staying on Surin beach. We debated a resort with a private beach but this turned out to be even better. It’s a 2-minute walk to the beach, where you can rent a chair for 100 baht and feast on fruit shakes and street food. The vibe is more relaxed than the more developed beaches (kamala, kata, karon, patong) with food stalls instead of brick-and-mortar restaurants, though there’s not much in the way of nightlife. The water is pretty clear and the beach clean. 7-11 is just around the corner. Amenities - The resort was recently renovated and has a fresh, clean feel with really beautiful design elements. A few things about the quality of construction could be better, but nothing was outside of an acceptable range. The pool shower didn’t function and our A/C worked just okay, but these did not impact the enjoyment of our stay. The restaurant offered somewhat generic western food (steak, pasta, etc). For the free breakfast, you order aka carte off the menu which includes excellent espresso drinks. Service - The staff were absolutely incredible to go above and beyond to meet our every need. We highly recommend this hotel! The value for money is great. In our experience, this was better than a big resort that would have been 3x the price.

Staff were very friendly & willing to accommodate our disappointments with the hotel. Our hotel transfer didn't turn up due to a car accident,we had to arrange this at the airport,cost more & funds then came from our cash flow.Ibrahim & staff greeted us & apologised.Our room was a large suite costing $172AUDpnthe AC didn't work,we changed to another smaller room which had a private pool.We asked to be compensated but was told the room is more expensive.The pool was dirty with foliage,paint from the building,pool lights floating in the water.A voucher for dining in the restaurant was given.Breakfast was good,fruit was room temp.Last day I went to take some fruit back to room & was told no.A lady I had seen everday took food back to her parents in a container,handful of pastries etc.When I questioned this was adv she paid extra for A la Carte,she was eating the same food from the buffet.The hotel provided pool towels,we waited two days before the towels came in & one staff mentioned the Germans don't like to spend money.Noc at reception did everything within her capability for us to have a pleasant stay, to which we are grateful. She arranged for our return transfer to the airport which the hotel paid for. Jay in the restaurant was also pleasant & provided good service also at the pool bar.The hotel desperately needs some money spent on it.The room next to us had the ceiling caved in & the pool was not clean.Tiles around the pool edge were loose.Close to beach,supermarket

Staff were very friendly & willing to accommodate our disappointments with the hotel. Our hotel transfer didn't turn up due to a car accident,we had to arrange this at the airport,cost more & funds then came from our cash flow.Ibrahim & staff greeted us & apologised.Our room was a large suite costing $172AUDpn the AC didn't work,we changed to another smaller room which had a private pool.We asked to be compensated but was told the room is more expensive.The pool was dirty with foliage,paint from the building,pool lights floating in the water.A voucher for dining in the restaurant was given.Breakfast was good,fruit was room temp.Last day I went to take some fruit back to room & was told no.A lady I had seen everday took food back to her parents in a container,handful of pastries etc.When I questioned this was adv she paid extra for A la Carte,she was eating the same food from the buffet.The hotel provided pool towels,we waited two days before the towels came in & one staff mentioned the Germans don't like to spend money. Noc at reception did everything within her capability for us to have a pleasant stay, to which we are grateful. She arranged for our return transfer to the airport which the hotel paid for. Jay in the restaurant was also pleasant & provided good service also at the pool bar. The hotel desperately needs some money spent on it.The room next to us had the ceiling caved in & the pool was not clean.Tiles around the pool edge were loose.Close to beach,supermarket

Staff was excellent and responsive. Great location. Loved our private plunge pool.

Very helpful staff, food excellent for morning breakfast and rooms spotless. Just what you want :)

Excellent location. Short walk to the beach. Breakfast was great. Staff very friendly.

Excellent location. Short walk to the beach. Breakfast was great. Staff very friendly.

The people at the front desk are very pleasing and try to resolve uprising issues. We had a tour guide cancel without notice and this gentleman rushed to try to book us a taxi for 4 hours. We got to sightsee at a lower cost and he kept reminding us to smile. The hotel was pleasant but not over the top and the included breakfast was okay. The women constantly got the wrong order that I believed the egg whites were actually orange. On the last day, the gentleman actually gave us egg whites. I want to believe it was the language barrier. The hotel restaurant food is bland and every time I asked for sticky rice, I was told it wasn't available. I wouldn't come back to this property.