Lovely hotel. Julie, at reception was very enthusiastic and helpful. The room wasn't as clean as I expected (toilet and some mold in shower). The pool area was warm, but the sides of the pool were brown-ish. The Finnish spa was nice, outside. Breakfast was fine.

I have several family members who have stayed here over the years and highly recommend the Horizon. We come to Sutton every so often for family gatherings. This Labor Day Weekend we held a memorial service for my mom in Sutton with a picnic afterwards. I was the organizer but planned it all remotely (we live in NYC). When I arrived the day before there were still several loose ends that needed my attention. The staff, particularly Clara, went out of their way to support me. Giving me local business recommendations and even offering to arrange certain food preparation by their cook. Julie was so pleasant each morning at the lovely breakfast. We were always the first ones there (our 3yr old does not believe in sleeping in on vacations yet, work-in-progress). We used the lovely heated outdoor pool and cafe that is connected to the property just a short drive up the hill. I even managed to sneak away from the little one for a dip in the soothing outdoor hot tub (at the main hotel). Every single staff member I encountered was so lovely and helpful. In addition to Clara and Julie, the front desk staff, cafe cook, and even the life guard were so friendly and attentive. This went such a long way for me on what was a very emotional weekend. We will certainly stay at the Horizon again.

Stayed more then once here. Great location beautiful views, very comfortable. However they really need to up the game for breakfast. The only protein available was hard boiled egg that was frozen....penut butter, creamcheese and yogurt.....We love to hike and the hot tub and sauna are a great way to finish the day.

Good place to relax

Great concept of family rooms. The food was fantastic. The only down side is the carpeting wish leaves a moldy smell.

Super service client! Merci

It was way too expensive for the little to no commodities. No room service, no fridge in the room for water or drinks, and the so-called breakfast was only a few jars on a counter top to choose granola, yogourt, toast and jams or.boiled eggs. Not a typical buffet breakfast as advertised. During our stay, the dining room was reserved for a wedding, which we did not know about until we arrived. We went to eat elsewhere and when we came back, at 8pm, the pool and sauna were already closed. I wish we had known in advance to make plans. We ended up paying 280$ for a room without a fridge, no restaurant available, no breakfast and without enjoying the pool. For me, this should have been at the price of a motel lodging, not a hotel. That being said, the staff was courteous and the room was comfortable and clean. I just overall don't feel the price was justified.

Very clean. Nice place to stay