My recent stay at The Westin in downtown Buffalo was outstanding. From the moment I arrived, the staff's warm welcome and a glass of champagne made me feel special and set the stage for a memorable stay. The amenities are top-notch, especially the state-of-the-art gym, which made my workouts enjoyable and convenient. The dining options are equally impressive, with a variety of delicious meals available at the on-site restaurant. Overall, The Westin Buffalo exceeded all my expectations. With its excellent service, luxurious amenities, and prime location, it's a fantastic choice for anyone visiting downtown Buffalo. I can't wait to return!

Overall the hotel was clean and in good condition, and the staff was very friendly. The only thing we didn't love was the lack of coffee available in the lobby in the mornings, and the restaurant is closed during part of normal brunch hours on the weekend from 10 until 11:30, which is a bit odd. However, parking was easy and there were plenty of great nearby restaurants.

Nice

ا The employees were very kind and courteous, especially Cassandra

The property was very classy. I especially enjoyed the natural tea and honey selection in the lobby.

Love this property would stay here all the time !!

Amazing hotel! Clean, beautiful decor and the staff goes over and beyond! You are welcomed with a glass of Champagne! Patina 250 in the hotel has an amazing restaurant and bar as well!

The front desk staff was very rude. They didn’t deliver the true Marriott message and customer service.

Top notch property. Spacious and well appointed room with comfortable bed. Wish I had discovered this hotel sooner. Will definitely return.

Great stay friendly staff and very helpful i give 10 stars

Great place

Cody and Nadine - outstanding welcome. Simply wonderful and caring professionals. Thank you both!

Great hotel people so friendly the bedding is so luxurious and comfy. It was my grand daughter's birthday and they sent up cake. Great touch great service super clean.

Overall very clean and comfortable! Highly recommend

Had to wait for our room to be ready check in was 4pm the room wasn’t ready until 545 pm so we had to rush for our dinner plans/reservations that was at 6 and almost didn’t make it! Room was clean over all and staff was nice!

Overall, a very nice experience. Champagne upon arrival. Free parking in adjoining garage. Nice room on 5th floor. Great location for the show we saw at Shea. Only issue was finding that dining room had closed at 9:30 AM (we showed up at 9:45) for the included breakfast, when the info in the room said it was open on Sundays until 1PM.

Our room was very comfortable and nicely appointed. It’s what you would expect from Westin. The restaurant/bar and coffee shop were both very good. All employees we dealt with were great.

Very well kept. Super friendly staff. Great location.

Amazing experience from the time we called until checkout. Nadine and the rest of the staff made sure we had everything that we needed. This hotel exceeded our expectations! Great food and coffee. Love the view from the 5th floor in one of their model rooms. Spacious and clean. 10/10!!!

Really delightful stay. The room was very spacious, modern, clean and comfortable. The hotel staff was great upon check in and when answering questions. Will definitely stay again.

Great hotel with very spacious rooms. Comfortable beds with updated decor and excellent shower. I have never seen such wide hallways in a hotel except in Las Vegas! Very friendly staff at front desk. Easy self parking option. Outstanding gym with top of line equipment. One of biggest hotel gyms I have seen.

The beds were amazing. Room was so large. Nice details like lavender scent to help with sleep. Only challenge was the accessible shower got water everywhere and made a mess.

Quick stay for one night. Smooth valet, check in and staff were professional, helpful and polite.

City elegance but at $400/night shouldn’t hear crying babies or pay for ramp parking

Our stay was short but the room was comfortable. The only issue was the clogged sink.

Welcoming staff and friendly atmosphere

Staff were excellent, room was clean with a wonderful view

Beautiful hotel…I love the smell when Im walking into the lobby

The Westin was well-staffed, immaculate, great fitness center and has a great bar/restaurant. Can’t ask for much more-

The Westin moved us to another hotel as they didn’t have water in our room.

Nicest hotel in downtown Buffalo!

Great hotel. Clean and comfortable