The door had duct tape on it , the floor was dirty and the room was run down being held together by literal tape.

Room 202 1.card never worked proper front lock assembly was duct taped apparently to secure it to the front door, the card key never worked properly to get the green light to open the front door, there was a towel under the a/c unit apparently to cach leaks from comdensation, all doors had chips and the complimentary bar of soap was displayed unwrapped. The linen, toilet, and tub looked clean enough to use. When reported to the manager about the card key issue he says call him and he'll give me access to the room. I don't see how you can sustain a business that way.

No manual to turn on tv connected to cable, can’t take a bath after a long flight (no stopper on the drain).

For the price you can’t expect much. Key didnt work, I had to wake up the manager every time I wanted to get in my room. Rusted doors, no coffee maker, no iron. The heater rattled all night long. Like I said for $70 you get what you pay for.

Its okay but the TV does not show anything. Instruction was given but definitely nothings coming out from the TV. I

The clerk was not friendly. The property did not look like the photos. Dumpy & small. Definitely not a room you want to spend any time in.

Quick service and friendly staff. Will definitely stay again.

It was in a good area. The room was big but having knee issues, it was a 3 story building with no elevator. I stayed for 5 days/4 nites and room was only cleaned/bed made once during the stay. The bathroom plumbing is not the greatest. It was hard to flush if you did more than urinate and seemed like it wouldn't flush or would overflow. I told the mgr about it. Rather than attend to it himself, he had the audacity to hand ME the plunger to do it myself! NOT like I paid to stay or anything. SMH Also the roku tv was broken as there was some vertical line going thru the right side of the screen.

ROYAL INN SOUTH SAN FRANCISCO AWFUL EXPERIENCE THE PROPERTY MANAGER WAS WAY OFFLINE, VERY ANGRY& HE TOOK ALL HIS STRESS OUT ON ME @ CHECK IN TIME...UNPROFESSIONAL. BOTTOM LINE I CALLED THE SSF POLICE TO GET MY REFUND.PROPERTY MGR. REFUSED TO REFUND ME MY MONEY. I BOOKED THROUGH HOTELS.COM ....

Great staff always helpful and willing. Very close to restaurants, groceries, gas station and within 15 mins to major attractions. So close and easy to get anywhere with a car or uber. Great value for money.

Room is clean but need to change the shower curtain

Was nice and the only inconvenience was the deposit is only cash.

The caretaker is so rude. Very unprofesional.

This place is good for what it is. It’s definitely not luxurious, but it’s, cheap, clean, and in a decent part of town. Buried in the fine print is that the office requires a $100 cash deposit (be sure to ask for a receipt) that is refundable upon checkout. There are grocery stores, fast food, and gas right next to the property. If you don’t have a car, it’s a 10 minute walk to South SF BART and there’s a bud stop for SAMTRANS around the corner.

The covers were dirty and stained.

Dirty shower curtain, floor and table bedspread

So much in such a small area , could easily be missed and unnoticed A lot of restaurants and retail ALOT and the awesome one at that like Costco , Carl's Jr , Trader Joe's .. I can't remember what else but there's another store there that's cool. Hardly ever see any blacks in the area it's a busy area peaceful arethe room echos and feels desolate, if the remote control from the bed it sounds more like a brick . If ty hllllAsk them if you could split the deposit

excellent service

Location & Accessibility

It good Area

The place was really dirty. They need to mop the floors. After walking on the floor for less then a half hour in the room we realized our socks were disgusting. We had a one year old with us and thankfully we had a pack and play for her to go in. We weren't going to let her crawl around on the floor. It's sad too the place looks like they recently had done some upgrades like new floors but unfortunately it doesn't seem like they have bothered to mop them ever.

Gteat room, great price and great bed/

It doesn't have an elevator so we had had to do multiple trips to carry our stuff to the 3rd floor. Overall it was good.

Clean & accessible to public transport…

Very friendly staff at the desk. Rooms clean and spacious.

The neighborhood seemed safe. The staff was nice until I asked for help with the broken TV and the dresser drawers that wouldn't stay closed. The man who came up to help literally put a bar of soap (that was put by the sink for our use,) under the dresser to keep it balanced. There were holes in the doors, stains on the sink and in the microwave, and the refrigerator leaked water all over the floor. I realize it's a gas station motel but it could've been better. Don't let the pictures online fool you.

Stayed a week here. Pros: 2-star hotel but customer service is definitely 5-stars. Updated hotel rooms. Everytime I had a need, the owner was prompt to attend to the situation. Convenient location close to shops, grocery store and restaurants. Close to highways. Cons: Outdated windows-loud. Blinds let light in instead of the blackout curtains being used. Need to use a better housekeeping service. I bought my own room air fresheners. Thin towels. Webs on corners in rooms. Housekeeping needs to do a better job in cleaning rooms. Excellent customer service from management for a budget hotel.

IT was fine

The front desk staff was very friendly and helpful the hotel location was awesome Thank you for make my great stay @Royal inn Love to come back

The front desk staff was very helpful the location of the hotel is very nice.The room was very big and very comfortable bed with new renovated room and newly furniture I will love to come back

Had a brilliant stay. Cannot fault hotel. It was clean, in a good location, the staff were extremely helpful. Would definitely recommend and would certainly stay here again

It was nice & quiet, friendly staff & manager. Comfortable bed too🙂