Great location. Very friendly and helpful staff

Nice and clean place, very helpful staff , location is unbeatable

A challenge to find the lobby to start off with, but a warm welcome was given. On returning to my room 106 early evening l could hear the noise of a really load extractor fan, so loud that even with ear plugs in you could hear it. I spoke to the man in receptor and he said it would stop around 23:00 and that was that - asked for a room change but nada - very little concern for what must be a regular occurrence as it can from a restaurant kitchen below

No hot water, low budget furniture, but the staff very friendly and location is excelent.

Excellent staff and nice room!

I would like to personally thank Alina for her kind and warm welcome when we arrived at the hotel. The staff are simply amazing and we are so appreciative.

Location was the best

I think the whole place is under construction so it was kind of a weird time to stay there.

Staff was very friendly and they took care of every request I had .

Very helpful staff.

Pleasantly surprised. It’s old but beautifully decorated, the suit had a perfect view of the Royal Palace and was filled with antique furnishings. The staff was friendly and helpful, specially Jose who was on duty most of our stay. The only bad thing if you want to be picky was that as an old building it had a funky smell. We kept the AC on and the problem was solved

The hotel was in a fantastic location, and although the area was bustling, the double glazed windows made everything quiet. Bed was super comfy

Was a great last minute stay.

Good central location. Royal palace is 10 second walk away. Despite being near a popular spot, it is quiet. Downside is the room with the bathroom upstairs (its a separate landing). To access you go up 10 stairs, of which are at about a 70 degree angle so you need to be in good shape.Staff very friendly, gave map and showed where to go, best places.Room very clean, with daily cleaning (if you choose)For price and location, 4 stars. Would be 5 stars if the bathroom was easily accessible (which they said they are working on updating)

Good central location. Royal palace is 10 second walk away. Despite being near a popular spot, it is quiet. Downside is the room with the bathroom upstairs (its a separate landing). To access you go up 10 stairs, of which are at about a 70 degree angle so you need to be in good shape. Staff very friendly, gave map and showed where to go, best places. Room very clean, with daily cleaning (if you choose) For price and location, 4 stars. Would be 5 stars if the bathroom was easily accessible (which they said they are working on updating)

The staff were so helpful!!!

Excellent staff. It was pleasant to come back to after a long day of exploring. Property itself was in a great central location.

Perfect location, spacious room, helpful staff, air conditioning a bit loud otherwise couldn’t be happier with our choice

Perfect location, spacious room, helpful staff, air conditioning a bit loud otherwise couldn’t be happier with our choice

The staff was great and helpful, even offered to retrieve and print my PCR test results when I could not receive them from my email account.

The Hotel is well located at the center of old Madrid, very close to the very famous restaurant and iconic places. The Hotel is renovated and is Ok, simple, no luxury and well surrounded by restaurants.

The Hotel is well located at the center of old Madrid, very close to the very famous restaurant and iconic places. The Hotel is renovated and is Ok, simple, no luxury and well surrounded by restaurants.

Excellent stay at Central Palace Madrid - the location is perfect for sight-seeing. It’s in a stunning location, right off of the park leading to the Palace, and you get a Palace view every time you return to the hotel!

It was nice, clean. Design was ok. The only issue was with the noise from reception and smokers in the courtyard so we couldn't really sleep well, but it was managable.

the Central Palace Madrid was a perfect location convenient for exploring the city. It was safe and the staff were super friendly and helpful.

Great location close to royal palace and opera house. At this price, a real bargain. Nice and big room. Very warm welcome. Only negative was that I could hear every step someone was taking in the room above me (I was on the 4th floor) Also not sure why the receptionist was so particular about checking in at 2 pm (I arrived at 1 pm) when there are almost no guests in the hotel.

Great location... I felt I overpaid, the room felt very empty and dull. Bed was pretty okay and comfy. Our room was right behind the front desk office so that was kind of weird. My friend said he got a way better room for the same room type so I felt I overpaid. I recommend no need to get a room with a view. Get a basic room and go explore. The view is nice but not worth the price difference.

Great location... I felt I overpaid, the room felt very empty and dull. Bed was pretty okay and comfy. Our room was right behind the front desk office so that was kind of weird. My friend said he got a way better room for the same room type so I felt I overpaid. I recommend no need to get a room with a view. Get a basic room and go explore. The view is nice but not worth the price difference.

We had a wonderful stay at this charming property, we highly recommend. The location is great, we walked everywhere and there is a metro around the block. The Plaza Oriente is beautiful, the Royal Palace is in front of the plaza. The cafe downstairs for breakfast is charming, dont expect a huge breakfast, it offered several choices of variations of continental breakfast. Try the bread with tomato/ olive oil , pleasantly delicious, fresh squeezed OJ and great coffee. BTW the taxi we took from the airport (30 Euros) couldnt drop us off in front , the area is a no car zone. We just walked a short distance. The room was a large inner room (504) sparkling clean, it was very nice to have a small bottle of Cava and red wine complementary. We were a bit warm and opened the window to an inner courtyard , it was a little noisy ( I always travel with ear plugs and a mask so I was fine). All reception staff was very pleasant and accommodating. Alina checked us in and recommended several places ( Cafe de Chinitas for flamenco (great) and Chocolateria San Gines (must go). When leaving they called us a taxi that was able to pick us up in front. Madrid is a lively, beautiful city with amazing food (dinner is late) bring comfortable walking shoes. We would absolutely return to this Hostal but would try to have a room with a view ( the plaza is beautiful).

We had a wonderful stay at this charming property, we highly recommend. The location is great, we walked everywhere and there is a metro around the block. The Plaza Oriente is beautiful, the Royal Palace is in front of the plaza. The cafe downstairs for breakfast is charming, don't expect a huge breakfast, it offered several choices of variations of continental breakfast. Try the bread with tomato/ olive oil , pleasantly delicious, fresh squeezed OJ and great coffee. BTW the taxi we took from the airport (30 Euros) couldn't drop us off in front , the area is a no car zone. We just walked a short distance. The room was a large inner room (504) sparkling clean, it was very nice to have a small bottle of Cava and red wine complementary. We were a bit warm and opened the window to an inner courtyard , it was a little noisy ( I always travel with ear plugs and a mask so I was fine). All reception staff was very pleasant and accommodating. Alina checked us in and recommended several places ( Cafe de Chinitas for flamenco (great) and Chocolateria San Gines (must go). When leaving they called us a taxi that was able to pick us up in front. Madrid is a lively, beautiful city with amazing food (dinner is late) bring comfortable walking shoes. We would absolutely return to this Hostal but would try to have a room with a view ( the plaza is beautiful).

Good clean and friendly staff

Todo excelente.