There was no internet in the room on the second floor. Wi-Fi didn't work at all. I couldn't work. We didn't get to breakfast, so I can't say anything about it.

It was okay. West Monroe does not have any top notch hotels. LaQuinta was my favorite but, the bed was soft and the elevator did not work. We had to walk 4 flights of stairs.

The staff was friendly

Stay was welcoming, only downfall was that the elevators were broken at time of visit.

The front desk staff was kind & attentive. Room was not quiet, lots of hallway noise, doors slamming noise & could hear someone coughing g & sneezing in adjacent room. Room doors & bathroom doors are very old & beat up. Every time my family was in elevator, the string nasty smell in the elevator was nauseating. I wouldn’t highly recommend this hotel.

Staff at check in was fantastic.

Wonderful stopover. This is probably the nicest La Quinta my wife and I have ever stayed in as we do quite frequently with our dog. The staff was very nice and helpful and the room was great. Everything was clean and comfortable. It is very convenient to the highway and several restaurants if you happen to be passing through along I-20.

It was an amazing stay. I had one problem when checking in. I had reserved 2 king beds rooms and when got there it was 2 - 2 queen bed rooms. They fixed that thankfully. I had read in other reviews where that happens here and it definitely did. Staff was so kind and welcoming. Would stay there again. Breakfast was good also. Rooms clean. One suggestion is hallways and definitely elevator was hot. It was like an oven in there. Lobby and rooms where fine. That elevator was horrible.

The property is outdated and needs a good cleaning

Very convenient location. Clean facilities and nice staff. Not very quiet. People coming up and down hallway all hours of the night which isn’t the facilities fault.

Breakfast was so much better than most similar hotels! Staff was friendly and helpful.

Very clean , close to alot of restaurants , room I had was close to the elevator and a little load

It was great

Great customer service

Bathrooms near front desk was so gross and had no toilet paper in it , didn’t even use it , breakfast was great , lady front desk clerk had zero personality, never smiled and not very welcoming . Breakfast was great!

Thank you

Super friendly and helpful staff. Clean property, very comfortable beds and good cold AC too! We’ll book again next time we’re in town!

It was a gois visit

The room was dirty, needs updating, floor dirty huge wad of black hair in shower.

Room was so dark with the curtains drawn and the ac worked wonderfully!

Hotel is nice on the inside and out. Bed and pillows were very comfortable. Negative- the exhaust fan in the bathroom makes this constant screeching noise. The worst part was the other customers. When I checked in the lobby was full of people ( lots and lots of children ) eating pizza/talking very loud. There were people ( again lots of children ) walking/running up and down the first floor hallway. The kids were out of control/unsupervised/screeching/yelling/slamming doors- no adult supervision. This went on until a little after 10 p.m. I called the front desk twice to complain but nothing was done. I'm not staying late enough this morning ( as I had planned to do ) because I know it's going to start up all over again when they wake up. People even had a barbecue grill set up in the parking lot next to the pool-who does that/what hotel allows that!

I enjoyed my stay, it was peaceful and nice. Our first room wasn’t up to par but it was easy fix and the front desk staff both day and night were very friendly. I will have to make several trips back so this will be my second home.

Clean well maintained property, the free breakfast was excellent

the staff was very nice...rooms were very spacious and clean...nice breakfast

The property and the room were very clean, but in our room (305) it seemed that the AC unit was not working correctly. Part of an air conditioning system's job is dehumidifying, and this did not seem to be working. Very damp in the room. This needs to be corrected. Ive stayed in your hotel before, and it was satisfactory, so assume this is an anomoly.

Easy check in, friendly staff, and the room was perfect!!!

The hotel is ok, it is an older place and not well maintained, room had a lot of white pet hair on floor (noticeable on my black socks and black non-shedding poodle). We stayed for 3 days, zero room service. I understand hotels are transitioning to not doing full cleaning daily, but not emptying trash, not clearing old towels nor replacing towels ever is not ok. I voiced concern to front desk x 3 separate incidents and still did not get it resolved. I’ve stayed with LaQuintas in other locations and never encountered this. The only positive I had was the breakfast, they always did an amazing job with keeping it stocked and clean. However, I will not stay at this location again.

I’m giving 5 stars for my stay. Rooms were clean and well stocked. Staff was very nice and accommodating. I will definitely be staying there again!

Room needed some cosmetic repair in bathroom. Breakfast was great

For the price, we thought it was better that others where we paid more. Will stay here again. Breakfast was good too

The room was very nice and clean. We were only just passing thru, but we appreciated the easy check-in and the neat condition of the room.

Clean and quiet. Excellent reception. Driveway is steep and might be difficult for some trailers.