To many steps at hotel for older people

Rooms are a bit back of the property, the room we had was very nice. Very clean. The reception is about a 20meter walk to the beach. The beach is amazing. There are a few bars close and places to eat. You can go a bit further and find a lot more as well. Water is so clear and was so nice to swim and look at the surroundings. Would highly recommend this place to anyone who wants to travel to koh samet

Very nice Hotel but no elevators and a very long steep walk to rooms

Very nice Hotel but no elevators and a very long steep walk to rooms

The staff never ever reply to messages sent to them through Expedia Gold. This caused me many problems. Some of my clothes 'disappeared' m. They tried to bill me for peanuts on my checkout even though I'm allergic to them. I rarely review hotels but am an Expedia Gold account holder and travel a lot. Don't let phoris deceive you. You're a fool if you book here. Their customer service is awful. Come on Manager... stop hiding. Awful place.

Beautiful hotel. Internet was good. Shower kept changing temperature and the water pressure wasn't great. Breakfast was a nightmare. We considered ourselves lucky to get any European food at all. Plenty of Thai food was available but fruits would disappear immediately and would not be replenished. The place was overrun by Chinese and that was the reason for the empty breakfast trays. No sun loungers even though there was beach access. Location was great, plenty of restaurants around.

Beautiful hotel.Internet was good.Shower kept changing temperature and the water pressure wasnt great.Breakfast was a nightmare. We considered ourselves lucky to get any European food at all. Plenty of Thai food was available but fruits would disappear immediately and would not be replenished. The place was overrun by Chinese and that was the reason for the empty breakfast trays.No sun loungers even though there was beach access. Location was great, plenty of restaurants around.

Good location Rooms were modern and great shower bit of a walk to the room but not too bad. More difficult when you’ve had a few to drink shame about all the rude Russians and Chinese but that’s not the hotels fault

Good location Rooms were modern and great shower bit of a walk to the room but not too bad. More difficult when you’ve had a few to drink 😂 shame about all the rude Russians and Chinese but that’s not the hotels fault

top class hotel.

Checked in about 12 noon, had to wait until 2PM to get my room.Long hike Up Hill to get to my room.The room had a view of the water treatment system.Smoke detector still hade the construction yellow Remove before Use safety cover installed, proving that it had never been tested.No beach towels in room, I had to go to the front desk to request one, front desk said for me to go to housekeeping, Housekeeping was closed, I asked a maid she said for me to go to the front desk, got a bell boy to get me one. When the maid cleaned they made the bed but did not wash the coffee cups, or replace the coffee/cream/sager or wipe counter tops or sweep floors. Rooms are just boxes with some curves nothing special. I will find a better place next time with better customer service.

Checked in about 12 noon, had to wait until 2PM to get my room. Long hike Up Hill to get to my room. The room had a view of the water treatment system. Smoke detector still hade the construction yellow "Remove before Use" safety cover installed, proving that it had never been tested. No beach towels in room, I had to go to the front desk to request one, front desk said for me to go to housekeeping, Housekeeping was closed, I asked a maid she said for me to go to the front desk, got a bell boy to get me one. When the maid cleaned they made the bed but did not wash the coffee cups, or replace the coffee/cream/sager or wipe counter tops or sweep floors. Rooms are just boxes with some curves nothing special. I will find a better place next time with better customer service.

Great hotel. A bit too many steps for the higher floors but the nice rooms make the climb worth it. I loved the restaurant and the breakfast was amazing. The wifi was problematic though and it's my only complaint. Staff was nice enough to help me with a cut I got getting off the speed boat when I accidentally touched the blades. Overall a very good stay.

An excellent location next to the beach with spacious and clean rooms. Staff were very friendly and helpful too. Only a short walk to the main restaurant/nightlife.

A lovely hotel conveniently placed just outside the madness of Sai Keaw. Staff really friendly. Room immaculate. Great food. Fantastic beach. Only downside it's a little expensive for food and drink. Would definitely stay again.

A lovely hotel conveniently placed just outside the madness of Sai Keaw.Staff really friendly.Room immaculate.Great food.Fantastic beach.Only downside it's a little expensive for food and drink.Would definitely stay again.

Great location right on one of the most beautiful beach. Nice and attentive staffs. Very nice food and promp service. Poor maintainance in the bathroom ( molds, cracks, rainshower not working, some old towels) But in overall, a very nice hotel with excellent staffs. We will keep coming back.

Great location right on one of the most beautiful beach. Nice and attentive staffs. Very nice food and promp service. Poor maintainance in the bathroom ( molds, cracks, rainshower not working, some old towels) But in overall, a very nice hotel with excellent staffs. We will keep coming back.

We experienced a hiccup with our booking the first night, but it was handled extremely well by the front-desk manager. The hotel was great, with breakfast right at the beach. The breakfast had different dishes daily, and truly was fantastic. The rooms were clean (we came across some bugs, but the room was sprayed for us), the staff was friendly, and the island couldn't be more picture perfect.

The room is clean. Location is great. Very high cash deposit mandatory. Breakfast wasnt refilled and is messy and disorganized; you have to come early to get the good hot stuff.

The room is clean. Location is great. Very high cash deposit mandatory. Breakfast wasnt refilled and is messy and disorganized; you have to come early to get the good hot stuff.

Nice clean resort, beautiful bathroom! Friendly staff, checkin from 2pm onwards. Nice local area, easy to walk about or rent a scooter. A short walk up to the rooms but there’s a shuttle service that runs whenever there’s demand.

Overall the facilities were very nice and comfortable. Could use some minor repair. The resort is close to the beach and the night life. Unlike all the other hotels we stayed in Vietnam and Thailand; it was more labor intensive planning follow on activities. The speed boat taxi picked us up right at the resorts beach.

The room are very far away & you have to climb a lot of stairs

Good resort, close to every thing you want.. Beach , restaurant , bars . Girls on front desk ever helpful and friendly. D.D

Good resort, close to every thing you want..Beach , restaurant , bars .Girls on front desk ever helpful and friendly. D.D

We had been there with our family, including kids and grandparent. There are two building of hotel, one is under construction. We stayed the second building. The building has three stories. A bit difficult for grandparent to walk in and out from the room to the beach. Room: is okay. Don't expect to sleep in the clean room because sand are everywhere. Breakfast: Variety. Taste are normal. Staff: Excellent.

Great location on the beach and right in the middle of all the resort bars and restaurants. A short walk to the market where there is an ATM and sunscreen and anything else you need. Bike rentals and pretty much anything you could want is only a short walk away. Rooms were kept clean and staff was very willing to help when needed. Loved the design of the rooms as well though there was some mild damage to some spots along the walls and bed. Highly recommended

The first night had a bad room with door broken, shower broken, and the air conditioner could not adjust the temperature. The second day changed another room with better condition. The fogs and similar animals were quite annoying at night.

Overall the stay as OK. I’ve been to Koh Samet many times, and Love long weekends there. My husband and I thought to try a new hotel since our regular choices were booked. The bad: The room we were initially put in had a very strong smell of mold. Initially we thought to just accept it but ended up being too strong to handle. I assume it’s from the aircon as the room didn’t seem like it had water damage. We had to ask to be moved, and re-pack our stuff and deal with that inconvenience. It’s really annoying when a hotel puts you in their bad room. They certainly know it’s bad and should fix the problem and not play the game of “will they complain?” The good: The second room we were put in did not smell and was decent overall. The bathroom had a nice design and the shower was good.

Loved staying at this hotel - The staff were so lovely and helpful, the rooms were so well presented (great aircon as well!) Great location on the beach and easy to get around everywhere via scooter. Would have loved to have stayed there longer - next time will make sure to be there a full week to truly embrace the island!

Loved staying at this hotel - The staff were so lovely and helpful, the rooms were so well presented (great aircon as well!) Great location on the beach and easy to get around everywhere via scooter. Would have loved to have stayed there longer - next time will make sure to be there a full week to truly embrace the island!