Overall, the room was clean and bathroom was very nice! Staff was incredibly friendly at arrival, inconsistent if they were at the front desk or not for rest of the stay. The WiFi connection was very poor. The only other thing to note is that it is a decent walk from city center — nothing to do with the hotel, but location continued to be rated high in reviews and I was surprised by how long it took to walk in (I could have mapped it more closely so that’s on me).

I stayed at this hotel twice during a month long stay in Bordeaux primarily because it was where a Trip USA Bordeaux tour started, so I added days on the front and back end of that tour. Ricardo, the day manager, was exceptionally helpful, but all of their staff is well trained as they have a hospitality training school on site. They offer breakfast as an extra but it’s rather expensive unless you’re a big eater.The room was very comfortable although I found the bedding too warm for my taste. Finally, the last night there, I discovered a blanket in the closet that I could use instead of the duvet. Like many hotels these days, they provide small square pillows, so on my second round there, I requested normal size pillows and they were provided. The location is excellent for seeing Bordeaux as the tram line is just across the street. It is within a nice, long walking distance of the old part of town, the river parkway and dozens of great restaurants. My one big complaint is that most hotels, including this one, do not provide a place to put open suitcases. I do not want to unpack and pack again, especially when only staying for a 2-4 days so I just used half of the king bed. The second part of the stay, I was placed in a handicap room which had more space and did have a large platform for my suitcase, which I really liked.

This hotel has everything going for it. Great location! Literally across the road from the Garonne River parkway the borders the river throughout Bordeaux which is a hive of activity almost any day and any time. The staff were exceptional and very helpful to international travelers. I’d recommend this hotel to fellow travelers.

Lovely hotel, perfect location and they upgraded our room. Excellent staff and service. Would stay again.

great location polite staff

Stayed here before river cruise was able to walk to the boat. Lots of eating options around. Hotel was very pleasant

The service, cleanliness and facilities were excellent. The location, while not being in the centre of town, is within walking distance and the price reflects that. A tram stop is also 2 minutes walk away. Highly recommend this hotel.

We enjoyed our visit.