Great stay!

Loved the customer service! Amazing stay!

The beds were very comfortable and the service was excellent. However, the rooms were extremely small and very humid.

It was ok. Nice remodeled hotel however smelled weir

Pool was not working and it's summer. Check in felt like it was an inconvenience to the desk clerk. He was very nonchalant and not welcoming. The breakfast was mediocre. The overall property was not worth the money. Parking was minimal for the amount of guest staying at the property.

It was a good stay and breakfast was decent. However their EV chargers did not work. I complained but was told that they will need to call someone and won't be able to come that day. Also one of the two elevators is out of order since about a month so it's a long wait especially at breakfast time. Over all a good stay.

Was convenient base stay for access to Austin and New Braunfels, close to freeway access, service was great, staff were great. Overall highly recommend.

Easy check in. Quiet rooms and good breakfast.

This is a typical Hampton Inn. Clean and in a good location. Breakfast was average but cannot complain about free. I would stay here again if I’m back in the area.

Great service

The property was nice and there’s lots of shopping around but not much else.

Room was clean,cool and breakfast was excellent I will stay here again

Really like the cleanliness, breakfast very good, staff excellent. Everything is excellent in my opinion.

Loved it all!

Hotel staff did not accommodate my concerns with parents unable to control their noisy and disrespectful children.

Very clean and personal very nice

very nice

Wonderful staff and nice breakfast! Very quiet.

The gentleman on the evening shift April 24th was excellent and extremely helpful, professional and kind. I didn’t get his name, but he was absolutely great.

It was a big clean room and a friendly front desk.

Friendly staff. Convenient location, gas station right next door. Well kept hotel. Very positive experience.

Room was clean and beds were comfy. AC wasn’t as cool as we had hoped.

The room was spacious and clean. The bed was comfortable. Staff was very nice and helpful. They offered breakfast but we didn’t eat. Would definitely stay at this hotel again.

Arrived at front desk and no one at front desk for reception. Three employees walked out of office a few minutes later. There was no greeting, no “have you been helped”, not even a “Welcome to Hampton Inn”. Check in and went to get ice and there was dust on the ice bucket (decided not to get ice). There was hair on the shower floor and the shower door. Otherwise, a clean room, working TV and easy access to highway, shopping and restaurants

So nice!

Breakfast selection

Great place to stay but the bathroom exhaust vent didn’t seem to be working. Brought it up to the front desk and they sent someone but they stated that that’s the way it was. Showering would let the bathroom stuffy and damp smelling.

Very clean and quiet

I paid for a King bed room and did not get a King bed room. I was charged an extra $26 to upgrade from the original queen room but was put in a queen room. I didnt have time to get the room changed because we were already running late for the wedding we were in town for. I didnt have time to sit on the phone with expedia either so we stayed in the queen room. When I called to upgrade the room i was told everyting was taken care of and I would be in the King room. Hopefully I can call and get this taken care. I just want the refund from the difference in room price. Other than that, the facilities were nice.

When we checked in the room key didn't work. The front desk person had to issue another card key, and then acccompanied me up to the room in case the the battery in the lock had to be replaced. Fortunately the new card key worked. The front desk person was very helpful, but it shouldn't have been necessary. At breakfast the attendant removed the decaf coffee carafe while there was still coffee in it, and did not bring out a refilled container. This is a problem for people who cannot drink caffeinated coffee. I received several email notices to set up keyless check-in using the Hilton Honors system. But i hadn't received the confirmation information that was necessary to do the set-up, possibly because I booked the room via Expedia. None of this was too bad, but it is much worse that I have come to expect from a Hilton property.

Breakfast was not good bread was stale not to many options

Hotel was nice. Bed was okay.