Very nice staff and nice pool/hottub area.

Family stay. Spotless. Cleanest hotel I've ever been to. Great pool. Wonderful location to shops, dining, etc. Great stay!

Fantastic!

Excellent stay, all the employees were very friendly. Hotel was very clean, beds were comfortable. Was able to take some time to enjoy the hot tub also. Close proximity to shopping also. Would highly recommend this hotel and will definitely be back.

Nice and new

Good clean hotel for a quick weekend getaway. Nice pool, terrible pillows and linen but nice breakfast and small store for quick snacks. Complimentary water and centrally located. Great pool. Don’t stay on the first floor it can be loud but it seemed to be kinda crowded so that’s to be expected.

The room was a gift for my daughter and son in law’s honeymoon. Jocelyn was so wonderfully amazing in helping with all the details and the manager Amber gifted the couple a bottle of wine. The breakfast buffet was great and the pool was just the right temperature. The jacuzzi spa was very relaxing, inside and outside. The staff is so pleasant and friendly. I will definitely recommend this place and also stay here again.

The hotel eas great, but the staff was even better!

Very nice

Great place and staff

We had a nice stay this weekend. The hotel was clean, quiet, close to everything we needed and the staff was friendly and helpful.

Would definitely stay there again. Staff was wonderful and hot tub was a plus!

Good times

It was beautiful. The rooms are large. They took care of all our needs

Very clean and big hotel! I was chosen as the Hilton Guest of the Day & received free breakfast & a welcome bag of snacks! I thought this touch was very cute and welcoming! The breakfast during the weekend is a buffet style- it was a step above an average continental breakfast- and usually $16 a person. (Eggs, potatoes, bacon, sausage, biscuits & gravy, cereals, French toast, oatmeal, etc) was bummed there wasn’t a typical waffle maker like you often find at hotel breakfasts, but overall it was decent. But had we not been selected as the special guest, we would’ve opted to go somewhere local for breakfast, as the cost was a bit steep for what it was. But if you’re looking for convenience then it’s OK. The hotel was clean, and staff was friendly. Pool & hot tub were very nice, and utilized by guest. Room had 2 bottles of water in them. I’d definitely stay here again.

Have stayed here 3 times a year for the past 3 years. This time was probably the worse. Bathroom had bar of soap still in the shower and tissue looked stuffed. Overall would not have chosen anywhere else. This hotel is why i became a honors member. Service said they give me extra point but still waiting to see them come in

Beautiful property and friendly staff.

Really enjoyed our stay, wish we could have tried the pool, but everytime we went there it was packed! There were quite a few sports teams in the hotel that weekend, so it was understandable. Very hoppin hotel but the staff were all kind and helpful, would stay again!

Love this hotel. I always stay here when I am visiting Grand Rapids. Clean, comfortable and friendly

Needs updating. Very disappointed that no maid service tended the room while there

Excellent stay all around. The manager James was very accommodating. Our reservation was to include breakfast based upon a conversation with personnel at the hotel. Our reservation in the system did not show breakfast was included. James did not hesitate to make it right. We would stay there again without hesitation.

Lovely location.

Beautiful hotel, very clean, and friendly staff

Great location and beautiful hotel

The stay overall was fine. I would Have given 5 stars, but when I went to Take a shower in the morning before Checkout, I discovered that there was no Shampoo or Conditioner available in the shower.

CLEAN HOTEL

Easy check-in and kind representative. Clean and warm pool.

New, quiet and comfortable

I would have liked the option of early check in, but that was not a problem- just a preference.

Very nice pool, bar, indoor/out door area. Great location. Close to everything.

The staff was amazing!

Awesome hot tub