First all we did not slept there, we did not wanted to risk our health or infect our house upon return. When we arrived at the room, i went to the bathroom, toilet paper roll was almost empty, when i reached under the sink, the TP roll was stuck to the bottom of the cabinet, i pulled it and a dozen of cockroaches fled from it, the roll is full of bug eggs. Upon better examination, there was 2 other toilet paper roll above the sink on a shelve near the light, this tells me the owner knows about this issue. I called them around 6:30 PM, the manager was not there, told me i would receive a call back same day and at 11:30 pm i decided to drive back to MTL overnight. I tried to speak to a manager for 2 weeks and he was never available even when i called back at the time they told me to call back. I was never able to get a full refund, they offered 25%... its insulting! There was dust and hair behind the toilet, i squashed 1 of the cockroaches, there has been some water damage and never properly cleaned it. This was the dirtiest rental i've had in my lifetime, i can't believe they rent this, that place is to avoid completely. note: this was an appartment rental. I would give minus stars if i could, they should not be allowed to rent and have an hotel license. There was a time where Hotel.com would only get good stays buts it looks they do not filter anymore!

Very bad experience Very pathetic rooms , never recommend anyone to stay even if you are looking for a cheaper price

First time staying in a hostel. Staff were very helpful. Liked having the option of being able to have a female only room. Felt safe and was able to come and go as I pleased. Lovely deck roof area too

Was extremely disappointing, I am used to much better experience when I book with hotel.com unfortunately this wasn’t one of them, For several reasons from checking in to checking out, it was near complete disaster, but I’ll live through it and making sure I never choose that particular property ever again…

The people living in was the best, as udual with hostels. The place is adequate to crash in for a night or two, but not gor more than that, it is not maintained at all. Wether someone will open the door during the checking times is a hit or miss

Location is nice staff is good would return

the youg Man was very pilote for the rest the rest wasn't worth the Price the carpet in the entry and going Up the stears to the office and bedroom was very dirty and full of steans wall and sealing where missing paint at a lot of places no Lights in the Room only a foot Lamp that was missing 2 Light bulbs put of 3 IT was moré of a for youg students looking for a cheap Room too stay wouldn't reccommend too your regular clients 50 $ a Night Is the Price not more

If you are looking for hotel style accommodation this is not the place for you! Laid back do your own cooking etc.. laundry on site if you need $7. Soap included lockers available also bring a lock with you