While the outside of the hotel looks fairly new, the inside is a different story. The rugs need a deep-cleaning, and the rooms could all use a refresh. We had issues with our key cards upon arriving at our room. The front desk clerk had to come up to reset the door lock, and we were glad she did. The room smelled of tobacco smoke, so her being there to witness it could prove we were not responsible. The elevator was questionable at best, and the front desk closed completely overnight. If you are checking out early, there is no one to leave the key cards with, and no Dropbox.

Staff was very friendly, nice being able to pet cute dogs, clean hotel, I would definitely stay here again. Highly recommend it

Convenient to work. Comfy beds

Im addition to a well operated and clean property, the management has been able to assemble a wonderful staff who are consistently friendly and always taking steps to keep the property clean. I would recommend this property to anyone seeking a convenient and safe stay near Nashville for an extended period.

The lady at the front (Crystal) was the only good thing about the place. She was very helpful and accommodating As far as the hotel There were holes everywhere. Destroyed furniture. Mirrors and toilet were Chipped. Screen was off window and in the room!

The Staff were welcoming and very nice. Especially Mrs. Cynthia. She made sure all my accomodations were met, and she always kept a smile. The rooms were also clean and spacious. I felt safe and would definitely recommend. 10/10

Shayla the assistant manager is wonderful she makes u feel at home and will go above and beyond her job title.

Nothing

They ran out of toilet paper and when I called and asked when they would get more the lady said “idk” asked if I would get reimbursed for buying my own and she said very rudely “ma’am by policy we are not required to provide that for you” so you are telling me I spent $486 for 7 nights for me to have to buy my own toiletries. That is normally included in the hotel stay. Asked about towel and they told me I’d have to bring my old towels down and exchange them for mew ones instead of just giving me new ones. Called to talk to the manager and the lady at the desk said the manager was in a meeting and said she would have them call me back. They never did. How can a manger of a company not care enough about the customer to give them a call to address the situation and try to make it right. Felt like the manager didn’t care and brushed it off and pushed it to the side and didn’t make it a priority to make sure customers were taken care of. I will not be coming back to the location ever again. Terrible customer service and managers are to set an example for the employees and seeing as they didn’t even have the decency to reach back out to me and make it right. I will not recommend yall to anyone ever

I feel like the hotel was more for people who wanted to stay long-term a customer service when I first got there to check in was on her phone and very rude

We tried checking in and the front desk had a window covering it. A guy smoking inside said he could help us get checked in. The entire property was dirty. There were a million piles of dog poop int he grass and trash everywhere. Inside was equally gross. There were stains on the walls and in the elevator. The carpet was severe stained in the hallways. The entire building constantly smelled like cigarettes. The rooms had VERY thin ceilings and we could hear our upstairs neighbors alllll day and night. The floors were sticky when we got there and the drawers in the kitchen were sticky on the inside. There was always dogs running around off leash out side. It was such an uncomfortable stay for me as a young woman. I would never stay there without someone else with me as the other guests often seemed high and sometimes aggressive.

Good but hallways smelled like smoke.

Nice from the outside but the inside was not clean. The building had odors of pet and old cooking grease.

Seemed unsafe at night. A lot of things going on in the parking lot until late at night. The place seemed ok a little rough around the edges. Very nice people running the place. You cannot check in after 2am.

This place should be condemned

The lobby, halls and room was filthy. It smelled like urine and cigarette smoke. I did not feel safe. I booked two nights to be close for a family funeral. I did not stay. I found another hotel in the area.

Do NOT stay here! This is a full blown extended stay hotel, as in, people are living here. It is dirty! It smells! Rooms are probably as clean as they are ever going to get them. There was mold in the bathroom. And the smell coming from the window AC unit clearly smelled like mold. The doors are open to the public so the "lobby" had homeless people sitting on the floor charging their phones. Dogs are allowed and you can smell it. The pictures are NOT what this property actually looks like.

It was an average stay for the price but when checking in the room the guest attendant gave me the wrong room number linked to my hotel card. Everyone makes mistakes, but please catch this one next time as it was hard to get a hold of someone after hours.

Will never stay again. Terrible.

It was infested with druggies, couldnt go to the elevator without someone asking if i needed any drugs. The smell in the lobby of the rooms were decayed and molded. This is the worst hotel i have ever been too. There eas pubic hair in my shower and roaches in my room. I am infumating my luggage the moment i return home. We were promisrd s non smoking room and the moment we walked in it smelled like a bar full of cigarettes.

the first room we were given the tv was smashed and the room smelled like smoke, the front desk lady gave us a new room and it was alot better. the overall cleanliness was good. the halls smelled badly of marijuana smoke.

Cynthia at the desk was amazing and super friendly. All of the staff was super helpful and accommodating. The only thing that was disappointing was the amount of noise around and in the property when 9:00 pm was the "quite time". I would have to sleep with headphones and music every night because there was so much noise by tenants as well as outside parking lot noise going on ALL night long which was stressful.

Long story short. They over booked and informed me of that when I arrived to check in. Canceled my room and did nothing to help me. The last at the desk was very short and didn’t care.

This place is horrible and should not even be listed as an option. Upon arrival vagrants mingling around entrance doing drugs. People sitting in their cars. I did not enter out of fear. Cancelled next two nights.

I only stayed two nights. The first night there was a loud fight in the back parking lot, which the front desk clerk had to deal with. The floor in my room was not clean and made my bare feet dirty. Some of the staff seemed nice. Other than the dirty floor, my room was clean and comfortable. I will not stay here again however.

Front desk was no help. It stunk to high heaven. Everything was dirty.

Bugs seen in the room. No one responded to closed front desk call for check in.

They had roaches

We got a room that smelled terrible and was dirty found a dead cockroach on and some walking everywhere in the room

I was disappointed nothing was provided. No coffee pot, no dishes, no pots and pans, only 2 bath towels and 2 wash cloths. Ive stayed at other hotels that have the kitchenette and they supplied at least a few dishes and cookware.

Never seen bugs but seen 3 on the 1st floor never stayed on that floor

Have stayed at extended stays before never had to pay for dishes