Great staff and clean

Very nice

receptionist needs to be friendlier to people. Other staff were wonderful.

Over all a good quiet stay away from home

The staff was very friendly & helpful. The room was great.

Nice lobby. Comfortable beds

Loved everything about our stay, staff was amazing

Rooms are terribly small and the tvs don’t work if there is rain.

No maids on the weekend. Meaning we had to ask for clean towels. The front desk acted like we were asking for something special.

I chose this hotel due to being “pet-friendly” as I was traveling with my mini Aussiedoodle and check-in was smooth and wonderful-the front desk clerk was so polite and kind. I read the pet policy and abided by the hotel’s rules that specifically stated that my dog could not be in the pool area or the breakfast area. I needed to get some work done, so my dog laid at my feet as I sat in one of the work nooks in the lobby. At no time was I told my dog was not allowed there-all the employees raved over him. That evening, we went for a walk, upon returning, I walked into the lobby and was told by the evening clerk that my dog was not allowed in the lobby-even though he was on a leash and is well-trained. Feeling upset about this but not wanting to cause trouble we went up to our room. The following morning, I entered the lobby-not the breakfast area, with my dog, leashed, and sitting at my feet and was told by the front desk clerk that the only place my dog is allowed is in my room and he was not allowed due to animal temperament and allergies. This is not documented in the hotel’s pet policy and I do not believe that this makes this hotel “pet-friendly” either. What is the expectation? That my daughter and I run down for a cup of coffee, that is kept in the lobby, not the breakfast area and leave the dog alone in the room? I am very disappointed knowing I had two completely different experiences. There is a lack of communication and knowledge here among staff-I will not return.

It was Awesome in every area. The staff was the best we have ever seen including the Ritz Carlton. I wish the marriott would try to hire staff like this hotel then I would feel better stay at there. Excellent stay!!!

Second rate in most every regard except cost which was the same as more modern hotels in the area. It's most favorable asset is that it is handy to the limited business area.

The breakfast could have more variety. But have a starbucks near by.

It is always a great place to stay! Anthony from Hotels.com and Annette from Tru are absolute life savers!!! My daughter left her blanket that her dog on it and they kept it and saw that it was returned!! Will definitely return!!!

It was very close to Longwood University. Had all the major stores for my needs. Restaurants were good.

Room had a foul smell, pillows had odor from previous guests. The floor was dirty with crumbs all over and sticky. The guest in the room above us were extremely loud, banging on the floor and moving furniture until 1am. People were screaming in the hallway all night. The staff was nice, but breakfast was terrible, a few packaged muffins and bagels.

Every thing was perfect, just the room floor was not very clean.

I’ve stayed here more than a handful of times visiting my college son. It’s always clean, reasonably priced and great service. Thank you, Tru-Farmville

It was a good location from my job and the availability to food was great

Very clean and comfortable rooms. Very friendly staff. I love location.

Cleanliness was good but the beds are absolutely terrible my back hurt so much me and my team have zero intention of staying here again this was our second stay here and we do like the hotel the drive to our venue is great but we were so wiped out due to lack of sleep

Check in was easy. I requested a room w a bath tub. The staff physically checked the room to make sure I had a tub. Coffee is Lavazza a d available around the clock. Breakfast is hot and fresh and the attendant keeps it perfectly clean. Im staying w my dog and its easy to go in and out with him. This is TRU-ly a great hotel. This is my 2nd time here. Both Stays have been great. I just wish the pool was heated for winter🙂

The best part was that it allowed for pets. The breakfast was really good too! The room was ok, but I didn’t get a very luxurious feel. I felt like it was designed for a teenager. The bathroom was beautiful.

Check in was pleasant and fast. There was an extreme amount of noise on our floor. We could hear every word from the people staying in the room next to ours. We heard every door that was opened and closed on our hall. Someone began running a vacuum the next morning around breakfast time and it sounded like they were in our room.

Really good customer service from the entire staff.

During my recent visit to Virginia, I had the pleasure of staying at Tru by Hilton Farmville. I want to recommend this hotel to anyone looking for a relaxing and enjoyable stay in the Farmville area. The staff were professional and courteous and contributed to an overall pleasant experience. Thank you for the opportunity to share my positive experience with you.

Issue checking in. Could not figure out that room was paid. After 15 min we double paid the later got credit. Hotel was full with bus group who was very loud during entire night. Was not a good stay.

Ms. Jo was wonderful - breakfast service with a smile. Only complaint was noise issues. Doors close very loudly and could hear stomping in room above us (we were first floor) and room next to us. There was a bus with college age sports team staying the same night, so that likely contributed to noise level.

The staff was polite and courteous, the room and bathroom were clean and spacious, and the amenities were good.

Room not soundproof by any means. Very annoying.

The property was clean. Accommodations were up to date and simplistic but necessary. We like the local things to do at the elevator and that the staff and property are welcoming.

Breakfast at 9 am was mostly empty..no coffee..rooms are small wife is handicapped and no room for wheelchair..no seat in shower