Great views of the castle.

The hotel was comfortable, clean and in a good location.

Great stay

We were upgraded to a room with a terrace with a stunning view of the medieval cite. We loved the bathrobes, the cleanliness, and the comfy bed.

Wonderful hotel with amazing views of Cite de Carcassonne. Definitely worth paying for the Cite view room. Excellent breakfast. Super comfortable room with separate WC. Must stay here.

Staff was very friendly, location to parking lot and castle were excellent. Breakfast buffet was excellent!

This hotel has the most remarkable view over the walled city. Choose a room with a city view - it's worth the additional cost. When the city and bridge are lit up at night, it's magical. The room was clean and comfortable, room size is typical for France with the tiniest mini-fridge I've ever seen. Front desk was friendly and hotel has a good vibe. Easy walk to walled city, train station and the rest of town.

Staff is very nice and always helpful. Very good breakfast, quiet and beautiful location. Excellent!!

You come to Carcassonne for one reason...to see the wall city. We walked into our room at the Les Chevaliers, onto our terrace and there it was...laid out on the hilltop before our eyes! What else is there to say. The room was extremely comfortable as was our entire two day stay. We would definitely stay there again.

A very nice hotel with a helpful staff!

Lovely reception very kind receptionist who upgraded us to a room with a city view. This is our second stay and I m sure we ll stay again on our way to spain.

We had a couple issues initially with our room initially that took a fair bit of waiting around to sort. However, we were eventually given a different room and had a view of the city walls that was very nice. Without the view the stay would have been less special.

All was fine, thanks to staff of SOWELL.

They have to relocate us to another room because we saw that the toilet commode was not flushed from waste. It was so disgusting! The room that given to us has no telephone, very few electrical outlets. I’ve to disconnect a pole lamp to use the outlet. Dinner was very good but some of the staff doesn’t speak or understand English. Front desk staff were okay.

Some issue with booking. Not sure if it was Expedia’s fault or hotel but hotel sorted it out and gave a free bottle of wine for inconvenience. Staff helpful and great English.

Easy to get to all attachments

The property is situated within walking distance of the citadel with nice views of the river and the citadel. The staff were polite and friendly. They do not have onsite parking. The only option is an underground car park 5 minutes walk from the hotel Nice place to stay for sightseeing

The hotel is lovely, the grounds are well kept and the room and public areas are clean and welcoming and the receptionist is gorgeous ❤️

This hotel had friendly staff that kindly upgraded our room so my husband and I didn’t have to sleep in twin beds. We ended up with the most spectacular balcony view of the castle and historic bridge, which made for fantastic sunsets. The bed and pillows were by far the most comfortable we’ve had in Europe to date (no sheet rock here). A great stay.

We really enjoyed our stay. This hotel had very friendly and efficient staff, a lovely setting, especially the outdoor area for dining with a lovely view towards the Cite. It also had excellent AC, a big benefit when it’s 35 or so degrees.

Fantastic hotel in a great position. Room had a balcony and brilliant views.of the castle. Staff were excellent and couldn't do enough particularly Momo.

Beautiful view of the castle

Room had a great view of the river and castle. Air con was very good and bathroom and shower also good.

Little disappointed in the view from the room. We upgraded and it wasn't cheap yet the direct view was of a wall of the next hotel. We had to go out onto the balcony and stand at an angle to get the view of the castle. Very nice breakfast at the hotel with plenty to choose from The 4* hotel could not offer drinks but suggested we go to their sister hotel next door and we were stung with a bill of Eu26 for a bottle of beer and an Aperol spritz. Friendly staff at the hotel but with the services offered it's very much more a 3* hotel.

Excellent hotel, comfortable room, wonderful breakfast and the best view of Carcassonne

The whole experience was amazing. The staff are super friendly and helpful. Rooms are extremely well finished and modern! And the views of the castle are spectacular! Also take the opportunity to have dinner at the restaurant sitting outside- great food and views

Excellent location overlooking a La Cite - great running trail by the river, great dining options all around and the staff was amazing.

Staff here are very lovely. The location is just perfect with the most amazing view.

Staff here are very lovely. The location is just perfect with the most amazing view.

Fantastic short stay with stunning views of the castle.

Fantastic short stay with stunning views of the castle.

The hotel has an ideal location for exploring the old and new parts of Carcassonne. Staff were always helpful and the breakfast buffet was good (especially eating outside). Panoramic room has an awesome view across the river and was quiet although didn’t come with a balcony (as indicated in the online photos).