This hotel was our favorite of the 4 hotels we used for our travels in Luxembourg and Germany. The pictures do not do it justice! The rooms are absolutely lovely with beautifully tiled bathrooms and crown molding. Rooms had bathrobes and slippers, wash cloths, cups for water in bathroom, a complimentary water bottle, and much more. We had two rooms for our family of four. The bathrooms were great because the showers were enclosed fully to not get water everywhere! Rooms were a good size. The breakfast was the best we had in our travels. Instead of just a tray of plain scrambled eggs, we were given a menu of egg options that were made for us. We had omelets, over easy, and scrambled with vegetables. The usual breads, deli meat cuts, fresh fruit, and yogurt were also available. We were given jams upon checking out. The service at hotel was friendly and fantastic. We arrived a couple of hours before check in. The reception took our bags to our room to come back later. She also stored out bags after check out so we could continue to explore the city before leaving on the train. When asked for a dinner recommendation, she gave us a good one; I think it was called Sims by the Porta Nigra. We walked to the hotel from the train station in about 15 minutes; it's a flat walk. The hotel is walking distance from the old town, porta nigra, and cathedral. Trier was a great stop on our Germany vacation, and this hotel was a big part of why we loved it so much!

Although just a one night stay we had a very nice room with air conditioning. Extremely comfortable bed. Breakfast was delicious and complimentary. Hotel staff was friendly and courteous.

Right in the center of everything. Staff was helpful and the food was delicious.

Cosy, comfortable, great staff and location, and wonderful restaurant.

Lovely hotel, amazing service and brilliant rooms. Backs onto busy road so can be loud in morning if you get a room that faces the street, would stay again.

Will stay here again. Best choice for Trier!!!

We stayed in the Glockensuite. The descriptions online do not so the property justice. The room is amazing, along with a king bed adn large sitting sitting area there is a second story that has a half bath and two twin beds. I cozy shared terrace that really is private for this unit. Several other rooms have balconies that are not listed.

Liked the hotel but wouldn’t stay here again because there is no parking. Who runs a hotel but doesn’t have any place to park nor any real valet service. Guests must park in a garage several blocks away and roll their luggage through cobblestone streets to get to the hotel. Hotel offers NO ASSISTANCE whatsoever and acts like this is normal??? Very Strange.