Beautiful room with a lovely view of the mountains and city. Comfy bed and clean place. However, the shower not having a curtain and being open to the whole room was uncomfortable. The shower water got everywhere and steam was all throughout the room. I wouldn’t book here again for that reason

Super

The hotel is perfectly located for arrivals by train - it is a few minutes walk from the main train station and overlooks the train lines and out over the city centre towards the cathedral, fortress and mountains. The breakfast room has a great view. Breakfast was 22€ per person and had a good selection on offer of hot and cold items. The room itself was surprisingly basic for a four star “design” hotel - there was no coffee machine, no additional pillows, no smart tv, and no additional toiletries other than shower gel. You come to expect these things of an 4 star hotel. Also the room insulation wasn’t great - while you couldn’t hear the trains outside, you could hear your neighbours from their rooms and the corridor. There is a bar and roof terrace, but we didn’t visit these during our stay. Everyone was friendly and professional, other than the night porter/receptionist, who checked us in and needs to work on his customer service - rude and trying to belittle guests is not the way forward as doesn’t give a good first impression. The view and location are the star points for the hotel. I’m not sure it was worth the 4 star price tag.

I like the breakfast and the staff are helpful

Very good hotel with helpful staff.

Nice modern high rise hotel with decent air con (just what you need when it's 30°c outside). Very good breakfast with lots of choice. Very pleasant and helpful staff.

first of all the surroundings of the hotel are not secure. the service of this hotel does not deserve a 4 star. our room was not cleaned and I had to ask reception twice before getting a maid. we were very disappointed. breakfast was included in the price but we didn't even want to have it in the hotel because it was so difficult for us to stay. we went outside to get it. really if you have to stay in a hotel in Salzburg. avoid the arte hotel.

It's a good hotel, very close to the train station and a quick walk from the city centre.

nice and comfort

Lobby not very well kept and welcoming. Staff attitudes are commendable and helpful. Rooms are well kept and clean. Walkable from train station and able to walk to old town.

Lovely clean and comfortable hotel with amazing views from the 14th floor Hugo's bar over Salzburg. Drinks were reasonably priced and the breakfast hits the spot

we really enjoyed the hotel and the excellent view from our windows. Watching the sunset and Salzburg Castle was highlights.

A convenient hotel next to the train & bus station. I didn’t like the bathroom with see through shower. The lobby needed an improvement!

Extremely unfriendly staff. Rude and cold. Body hair in bedsheet and pillow. Bedsheet not clean at all. Empty shampoo container in toilet - what's the point?

Good hotel. Close to the train, rental car, and bus station. Dry and Infrared sauna were a big plus. Parking is €20 for the garage, but there is free street parking across the street from 7 PM to 9 AM weekdays. My one gripe is that for a hotel with Art in its name the entrance, hallways and room are devoid of artwork. Maybe the signs saying “Be Art, Be Arte” are meant to tell us that we are the art but either way it’s weird. Get some art on the walls and this hotel would be great.

This is a beautiful, modern hotel with easy parking. The location was certainly close enough to walk safely to the city center in Salzburg . They had a very open and good size fitness room with floor to ceiling windows facing the road. They had a wonderful bar on the top floor with a view. It sat over the railroad tracks and station, which made it quite unique. The hotel and bar were soundproof. It was much fun to watch the trains coming into the station at night while having a drink. It was a perfect stay and we would very much recommend this hotel. Our only disappointment was that they don’t offer any food except for a very few minimal bar snacks. However, there are plenty of delicious restaurants in Salzburg, so this wasn’t an issue for us.

Location is close to train station, walking distance to Mirabell Gardens and Old Town Wifi - excellent, in room Facilities/room - comfortable room, but tea/coffee making only on request. Room had a fridge, but it didn't work, so asked reception to investigate - no action was taken and no follow up given. Food - Bar upstairs has snacks, but no restaurant on site. Lots of options nearby for takeaway, and restaurants close by. Breakfast is 23 euro each. Overall - recommended

Everything was small. Hotel good location to train station

Excrllent location short walk from rail station and easy access into old town. Brilliant views from rooftop bar and room. Quiet for busy location. Good range of drinks - didnt eat here.

Great room, but would be nice to have a kettle and microwave available

Great location

The full amount of my booking was paid through hotels.com. There was a double charge by this hotel after checking out. In my attempts to verify the charges and obtain a refund, I contacted them numerous times without receiving their response. Check your bank account if you are staying at this hotel.

Near hbf

A very nice modern hotel that is conveniently situated for the railway station. It is in a newly built tower block and the views from the higher levels and bar restaurant are fantastic. The staff were very friendly and helpful . the room was clean and beds comfortable. Very basic toiletries. Water not provided and there is no tea or coffee in the room but you can request the use of a kettle at reception. I was not keen on the glass bathroom partition in the room although there is also a curtain for a bit more privacy. It would still be awkward if I had been sharing with a friend. The gym is very small but hotel guest also have access to a huge public gym next door. Air con was effective. Overall a great stay and would come back to this hotel

Great location, easy access to tourist attractions and to Designer Outlets,just feels like a stone throw away. It only took us around 25mins to the outlet by bus#2, from the bus stop in front of hotel main door (less than 120m).

Close to the train station. Clean rooms. Overall quiet and relaxing.

It was quick responded service. When I asked change the blanket. I was happy after that.

Conveniently located near the train station. Easy public transport and walkable to tourist attractions. Plenty of food options nearby. Room with view of the castle was excellent. Train noise totally not heard.

Pros: - Location was excellent, near the bus and train station and a few steps away from the old town. - Loads of shops nearby. - Staff was friendly, nice and helpful. Cons: - The only thing that I didn't like was the shower area which didn't have a door. The room was divided with a glass wall and sheer curtains, which could be weird if you're traveling with a friend or a sibling/cousin.

We only stayed one night in Salzburg but loved the location as we were traveling by train and wanted to visit all the Christmas markets. We could walk anywhere within 20 minutes. There were many dining options, all different cuisines, nearby. The room (studio, extended) was perfect for our family of 4. And the view was incredible. And we didn't hear a single train, but our son enjoyed watching them come and go from the large window. We did not take the breakfast because we had an early morning tour, but there were a few bakeries around to pick something up quickly. And the staff was lovely, very efficient and friendly. I would stay here again!

The studio room is very spacious and has excellent view of the mountains. Location wise it is perfect because it’s very close to the main station and to various tourist attractions. However we didn’t like the bathroom because it has no door and we need to be careful not to leak water into the bedroom due to its weird design.

Good location as close to buses and main station. The breakfast buffet had a good range of hot and cold dishes. The only problem was that there is no door to the bathroom and it can get very cold when showering especially in winter.