This place has the best customer service. The ladies at the front desk are so helpful. I have stayed here every time I go to Apia because I feel at home here.

Very clean and tidy, staffs are lovely also can take minutes walk to apia town area. Easy access to dining and bar .

Great place to stay, fabulous breakfast

There was no hot water, air con very noisy then would not turn on,

Friendly staff, comfortable bed and bathroom, handy to fresh market and shops, fresh fruit for breakfast

Friendly staff. Room was ok, no toiletries provided so good thing we brought our own. However on our last night a bar of soap was placed on our bathroom sink. The room had a kettle and just when we wanted to make a coffee the kettle had a European plug which cannot be plugged into the plug on the wall. No adaptor provided. Sliding door to the bathroom was difficult to close at first but was manageable, however looking from inside the bathroom, the door had black streaks of grease or oil marks that is probably used to lubricate the wheels on sliding door. The cleaners may not see it, as the door is probably left open when they do their cleaning. Tv was available but no programs. Hot water was available but the room we were in, it comes on burning hot, unable to control hot water, in less than a minute, no hot water whatsoever. On our first night we were woken up at 11.30pm by a staff only to be told to move our car. We got confused as the front yard had a massive car parking area and only a few cars were parked. Car moved 5mtrs from where we originally parked. Not sure why we were not told earlier since we were at the premises since 6pm. Breakfast was great, nothing fancy, but at least something to get you going through out the day. I recommend their friendly services but just minor things that needs to be worked on especially with house keeping side of things.

- Rooms closed road. So they were noisy all day- - No free wifi. When I asked them about wifi, staff asked me waiting for 3hours, and then 20 mins and then no IT to provide voucher code. Both of staffs were not honest. We had no wifi during stay and we checked out and no body replied any feedback. - The area was not safety. I and daughter went to supermarket and restaurant to buy dinner. There were a lot man follow up us and joking us. - Bathroom was small and old.

Friendly helpful staff. Facility a little rundown