Great

There were individuals partaking in illegal activities but nothing was done about it. Even maid staff commented on the ‘smell’ looming throughout the building. I had children with me so this was very bothersome.

The hotel was great service staff was nice and friendly The place was in a good area close to the place we were going

Very friendly staff

Nice hotel overall

Everything was perfect, the staff was amazing. I will definitely be returning

The lights are too dark in the rooms and the water pressure is very low it’s very annoying

Very nice interior and exterior, rooms are very nice, bedding is super comfortable and everything was very clean! Staff was helpful and the location is right off the expressway so it's a quick drive to just about anywhere.

So far, so good. Grateful for the convenience of location.

Rooms air conditioner is broken and there’s a foul odor of either mold or vomit.

Clean and quiet

During our recent stay, the room was immaculate. No complaints whatsoever to our room. However, the free breakfast needs more TLC. We looked forward to eating breakfast before our journey back home. The pictures on the website showed a totally different story. There wasn't waffle mix, muffins, bacon, eggs nor coffee. We went between breakfast hours that were provided from 6-10am.

Good

This was a decent hotel for the price. Only issue was with the water pressure in the shower. It was extremely low.

Did not have towels and couldn’t get them when asked for them otherwise all was good

They stop serving breakfast at 9:30. That's too early if you ask me. And the girl waited no later than 9:30 on the dot to start putting stuff up. And was rude when she told me it's over at 9:30

A

Loved the stay

Check in was nice even at 4 am

Excellent

We were in Dallas for Medieval Times for my granddaughter's 18th birthday celebration. We chose a hotel that was closer to the outskirts of town but still close to the event. We had never stayed in this hotel before. The staff was very courteous. We were also impressed that we had a full breakfast that was very tasty. Thank you for a wonderful night's stay.

Property locks entrance door after 9:00pm. Quiet, very clean facility. Well kept.

I had to travel for a family emergency so had to make a reservation at the last minute. The room was very nice, clean and comfortable. I am very pleased with it and would stay again.

We had 2 different people come into our room within an hour after each other while we were sleep saying that the person at the front desk said that the room was empty

I reserved to “pay at hotel”, 4 hours before we arrived, someone at the hotel charged my credit card. I was prepared to pay at the hotel with a different card so they over drew my account. An employee told me that the building supervisor makes them take the payments of people who are coming before they get there for money purposes and she hates it. When we arrived I was charged for both nights separately which was strange but oh well. The next morning around 7:35 after we left for my sons meet I was charged again. Then I spoke to the hotel and the night guy who checked us in told them we had a one night reservation so they charged us for not being gone without even checking my reservation! Then she claimed to have fixed it and 2 hours later I was charged over $200 AGAIN! All my money gone while I’m out of state with my sons and it’s not my fault. Today is Monday and I had to call AGAIN because they still took more money than the reservation was for. Not to mention the room had no smoking signs but smelled like a cigarette factory, the pool was dirty and not cleaned, and the crock pot stuffed full of eggs at breakfast was gross.

Great room. Rested well.

Everything was fine. The room was clean. Free breakfast The only thing that surprised me was that the concierge told me that I have to pay $50 deposit. When I booked the hotel online, I was not told that there is a deposit.

Great overall customer service, facility is so clean and laid out . The staff really makes the stay awesome from the check in, the friendliness is 5-star. I live in Los Angeles and have been coming to Dallas for over 20 years this the best experience I can brag about. this will always be my go to spot. Like a hidden gem. Thanks again.

room wasn't cleaned often enough and trash cans were not empited reguarely

Great customer service, need to improve on their Courtesy breakfast

Would come again nice experience

Courteous, clean, affordable