There was a slight miscommunication at first but that was easily handled by the gentleman at the front desk. Very nice stay and would recommend staying and also recommend breakfast!

There weren’t any check in instructions or anyone to ask. Apart from the terrible checkin there weren’t any problems

Great location in hostoric center of Brugge. All you need for a weekend. For people that need to have breakfast in the hotel however it's not the right place.

Although already pre-paid to Hotels.com at the time of booking using reward nights. I was charged the full amount at check in. After 3 weeks this was finally resolved by my reward nights being re-credited. The Hotel refused to refund the money paid at check in. I therefore had to pay for my stay in cash rather than use my reward nights. Hotels.com helped as much as they could but were unable to get a refund from the hotel. I only booked this hotel as I could use reward nights but was ripped off by them at check in.

Rooms are ok. The rest of the hotel would require a full renovation.

Very clean and spacious Walking distance to centrum

Very clean and spacious Walking distance to centrum