I called front desk to report that blinds in bedroom were down and was told that maintenance wasn’t in and they wouldn’t do anything. Later, I went down to request Duct Tape from the same person since there was old duct tape on the blinds from previous guests. She called later and said maintenance would come up and Install new blinds.

I liked that there was a kitchen available in the room of we needed it. The separate vanity from the bathroom was also nice.

We enjoyed our stay!

Excellent stay. Wouldn’t hesitate to book again at this property

New. Clean. Breakfast and parking included. Large rooms. Suburb of Boston. Would stay again.

Very quiet hotel with friendly staff. Good continental breakfast. Comfortable bed but with the pillows we're comfortable as well. Great stay.

Wpuld recommend if lookibg to stay near boston

Nice place

We had a lovely stay at Homewood Suites. The hotel is fairly new, so the room was modern and comfortable, with access to great facilities, including daily breakfast, laundry and an inpool/spa. Access and arrival at the hotel is easy and there is plenty of parking at the front. There are also lots of shopping and dining options nearby. Although a little way out of central Boston, it was a quick and easy drive into the city and to coastal areas to tour the sights. We recommend Homewood Suites Woburn to travellers looking for a well-priced, comfortable and quiet location when visiting the Boston area.

Everything good but no soap nor lotion on the vanity.

Friendly staff, clean rooms, and great breakfast

Everything nice

Very nice hotel. Full kitchen was a welcome surprise. Very clean and updated.

Our hotel was very clean and in a prime location to restaurants and shopping.

excellent staff communications

Property was very nice and clean

Amazing place! The amenities were surprisingly modern and very simplistic.

The hotel is very nice and close to the interstate. It has several restaurants around and spacious rooms, parking and other amenities.

The room was clean & spacious! Our TV didn’t work when we first got to the room. We let the front desk know, when we came back from dinner it was fixed. I definitely will be staying again in the near future.

Love it, love it.

Very clean

Property and rooms were fantastic. The breakfast items were limited and over cooked eggs.

I had a family emergency by 13 month old daughter had to be rushed to the ER. She was then admitted for the night and is on an IV drip. I requested to the hotel that I would not be able to come for the stay. I requested a refund that any normal human would understand. The manager did not refund the night stay and I was charged in full. I travel all the time and Homewood is no longer an option. I will be sending a detailed write up to the corporate HQ as well. Heartless and just plain stupid decision.

Awesome ❤️

Perfect

it was nice

Didn’t let me check in and got no refund

Was cleaned and safe

american classic Breakfast very simple sometimes only apple juice, no orange juice only omlette or scrambled eggs, no ham or bacon Transport to Boston without car about 2 h

Firstly, upon arrival, I was met with a front desk staff that displayed a shocking level of rudeness and condescension. Most of the employees at the front desk were full of attitude and spoke to me in a disparaging manner. This behavior is unacceptable in any customer service context. The only exception was one lady whose professionalism and courteous demeanor were the sole reasons the conversation did not escalate further. I commend her for her excellent service amidst such negativity. Additionally, the room assigned to us reeked of cigarette smoke. This was particularly distressing as I was traveling with my young child, who mistakenly thought the odor was mint. This oversight in maintaining a non-smoking room not only reflects poorly on the hotel’s standards but also posed a potential health risk. The breakfast provided was equally disappointing, with only two options available. The limited choice and the quality of the food were far below the standard one would expect. Moreover, the attitude of the breakfast service staff compounded the issue. They were unprofessional, followed me around the dining area, and frequently yelled at their colleagues, creating a chaotic and uncomfortable atmosphere. Overall, my experience at your hotel was disgraceful. The lack of professionalism and poor quality of services provided have left a lasting negative impression. I had hoped for a pleasant and relaxing stay but instead encountered numerous issues that marred my visit.

An amazing location, even better hotel. Sorry the company I was visiting will be moving from their location, as I would have liked to visit more often and stay here each time!

Great stay, super clean, staff helpful and great breakfast. Will go again for sure.